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Senior Content Strategist for API Documentation

D2LKitchener, ON; Canada - Remote
Remote Full-time CA$63.5K/yr - CA$89K/yr

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Experience Level

Senior

Qualifications

Proven experience in API documentation and developer enablement. Strong understanding of technical writing principles and practices. Ability to collaborate with cross-functional teams effectively. Excellent communication and interpersonal skills. Experience with documentation tools and content management systems.

About the job

D2L is a pioneering cloud company revolutionizing education and shaping the Future of Work. The traditional approaches to teaching and learning are undergoing an unprecedented transformation, and D2L is at the forefront of this vital change.

Our innovative models of education provide personalized, student-centric experiences that enhance retention, engagement, satisfaction, and outcomes for learners of all ages in schools, universities, and organizations.

By offering a next-generation learning environment and solutions designed to captivate and motivate learners, D2L is redefining how the world learns. Our platform is not only robust and innovative but also user-friendly, adaptable, and intelligent.

With a dedicated mission spanning 25 years, D2L remains committed to transforming global learning and directly enhancing human potential.


All applications are thoroughly reviewed by our Talent Acquisition team - yes, a real person evaluates your resume! While we incorporate AI tools to streamline processes like meeting notes and administrative tasks, these tools do not influence resume evaluations or hiring decisions.

We are in search of a Senior Content Strategist with extensive expertise in API documentation and developer enablement to join our team. This individual contributor role requires strategic insight, technical proficiency, and the ability to autonomously manage and enhance our documentation practices.

As part of the Global Support and Community organization, you will spearhead the strategy and execution of our API and developer documentation ecosystem. Your role will involve translating complex technical systems into clear, accessible, and scalable content that fosters developer success, encourages integration adoption, and supports long-term platform growth. Collaboration with Engineering, Product, UX, and Localization teams will be key, as you establish yourself as a trusted documentation authority throughout the product development lifecycle.

How will I make an impact?

  • Develop and implement a comprehensive content strategy for API reference and developer enablement documentation.
  • Create high-quality, developer-centric documentation, including:
    • API reference materials.
    • Developer onboarding and integration guides, workflows, tutorials, and conceptual explanations.
    • Code samples, patterns, and best practice guidance.
  • Design and uphold an effective information architecture and documentation standards.

About D2L

D2L is at the forefront of educational innovation, committed to transforming learning experiences globally. Our mission is to enhance human potential through robust, flexible, and intelligent learning solutions.

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