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Senior Community Manager

KAIZEN Asset Management ServicesDubai, Dubai, United Arab Emirates
On-site Full-time

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Experience Level

Mid to Senior

Qualifications

Requirements:Bachelor's degree in Business Administration, Real Estate, or a related field (Master's degree is preferred). Minimum of 5 years of experience in owners association management. Certification in property management or owners association management (e.g., CMCA, M100, PCAM). In-depth knowledge of local laws and regulations pertaining to owners' associations. Exceptional communication and interpersonal skills. Proficient in financial management and reporting. Strong commitment to sustainability and environmental stewardship. Technologically adept with experience in property management software.

About the job

KAIZEN Asset Management Services is a leading property management firm based in Dubai, proudly established in 2006. As the first ISO 9001:2015 certified provider in the region, KAIZEN AMS offers a wide array of solutions in Property Management, Community Management, Owner Affairs, Unit Management, and Handover Services. With a remarkable portfolio valued at AED 19 billion, encompassing over 130 projects, KAIZEN AMS has cultivated a trusted brand, securing the confidence of esteemed real estate clients across the UAE.

We invite applications for a dynamic and experienced Senior Community Manager to become a key member of our team. At KAIZEN, our mission is to foster vibrant, sustainable communities that provide outstanding living experiences for residents.

Key Responsibilities:

  • Oversee and lead community management operations, focusing on financial performance, maintenance, and enhancing resident experience.
  • Ensure strict compliance with all relevant laws, regulations, and owners’ association bylaws.
  • Drive excellence in service delivery by monitoring service providers’ adherence to company SLAs and KPIs.
  • Formulate and execute strategies to optimize building performance and elevate community experience.
  • Collaborate with cross-functional teams to improve service delivery and overall resident satisfaction.
  • Champion sustainability initiatives, environmental stewardship, and technology integration.
  • Establish and nurture strong relationships with key stakeholders, including property owners, vendors, and regulatory authorities.
  • Assess operational efficiency and recommend enhancements to building management processes.
  • Prepare and present detailed reports to senior management and clients.
  • Stay abreast of industry trends, best practices, and legal developments to maintain a competitive edge.

About KAIZEN Asset Management Services

KAIZEN Asset Management Services is a distinguished property management firm, renowned for its commitment to quality and excellence in service delivery since 2006. As a pioneer in the industry, KAIZEN AMS has built a reputation for providing innovative management solutions that meet the diverse needs of property owners and residents alike.

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