Senior Cloud Support Engineer - AI/ML & Databases

DigitalOcean is hiring a Cloud Support Engineer - Database for its Bengaluru office. This team focuses on helping customers get the most from cloud infrastructure and managed database products. The role supports key accounts with direct, hands-on problem solving and guidance. What You’ll Do Troubleshoot database and cloud infrastructure issues for customers, working closely with users to resolve problems quickly and thoroughly. Advise customers on best practices for managed databases and DigitalOcean’s platform. Collaborate with Product and Engineering teams to address complex scenarios and ensure strong customer outcomes. Grow technical knowledge across a range of database systems and DigitalOcean services. Who We’re Looking For Interest in cloud infrastructure and database technologies. Commitment to delivering responsive, high-quality support for customers. Enjoys working as part of a collaborative, energetic team. Ready to build expertise in managed databases and cloud solutions. Reporting Line This position reports to the Manager, Cloud Support Engineer.

Join Point72 as a Database Support Engineer, where you will be a crucial part of our technology team, ensuring the stability and performance of our database systems. You will work closely with various departments to provide expert support, troubleshoot issues, and implement solutions that enhance our data management capabilities.

Join our dynamic team as a MongoDB Database Engineer where you will be responsible for managing, optimizing, and automating production-grade MongoDB clusters in enterprise environments. This role is not for the faint-hearted; it requires a profound understanding of MongoDB internals—we're looking for someone who can own cluster health, performance, and automation from start to finish. Key ResponsibilitiesAdminister and support MongoDB replica sets and sharded clustersDesign and maintain robust high availability and disaster recovery strategiesPerform backups, restores, upgrades, and patching with minimal or zero downtimeMonitor cluster health, replication lag, disk usage, and query performanceDiagnose and resolve issues such as slow queries, locking problems, index inefficiencies, and capacity bottlenecksImplement security best practices including:Authentication & authorization (RBAC)TLS / encryption at restAuditing and access controlsAutomate MongoDB operations using Ansible, scripts, and CI/CD pipelinesSupport MongoDB deployments on AWS / Azure / GCPCollaborate closely with application and DevOps teams for schema design and performance optimizationParticipate in on-call rotations and manage production incidentsMaintain thorough operational documentation and runbooks

Founded in 1983, Caxton Associates is a premier global trading and investment firm with a presence in major financial hubs including New York, London, Singapore, Monaco, Bangalore, and Dubai. Our focus is on managing both client and proprietary capital through sophisticated global macro hedge fund strategies.Your RoleWe are looking for a talented Database Engineer to enrich our technology team in Bangalore. This is a hands-on position where you will take significant ownership of essential data platform components, emphasizing their design, development, and optimization.You will collaborate with teams across our London and New York offices, playing a crucial role in evolving and scaling our data platform to directly support trading and investment decision-making on a global scale. This role demands strong technical skills, a keen eye for data quality, and the capacity to thrive in a fast-paced, mission-critical environment.Key ResponsibilitiesPartner with Technology, Quantitative, and Risk teams to create data solutions for reporting and analytics.Design and implement scalable database architectures, including schemas, tables, indexes, and stored procedures.Develop and maintain Python ETL pipelines for trade, position, and pricing data.Create and support reporting and visualization tools utilizing Tableau.Ensure data integrity, security, and high availability across both production and non-production settings.Monitor and enhance database performance through query tuning, indexing, and execution plans.Leverage AWS services (RDS, Aurora, S3) to construct scalable, resilient data platforms.Conduct database maintenance tasks, including backups, recovery, and integrity checks.Implement database security best practices, focusing on user permissions and roles.Support and enhance global data platform operations across various regions.Document database structures, processes, and best practices comprehensively.

Join Eurofins Scientific as a NoSQL Database Engineer, where you will be instrumental in managing and optimizing our NoSQL databases. You will collaborate with cross-functional teams to design scalable database solutions that meet the evolving needs of our business. This position offers the opportunity to work with cutting-edge technology and contribute to innovative projects in a dynamic environment.

Join our dynamic team at Tekion as a Senior Database Engineer, where you'll play a pivotal role in designing, implementing, and maintaining our database systems. This is an exciting opportunity to leverage your expertise in database architecture and optimization to drive innovation and efficiency in our operations.

Join our dynamic Premium Support team in Bangalore as a Cloud Support Engineer specializing in EC2 Linux. We are looking for candidates with robust Linux expertise to assist our global customer base. In this role, you will have the opportunity to enhance your skills across the AWS platform. Your proficiency in networking technologies such as DNS, TCP/IP, SSL, DHCP, and Load Balancing will be essential as you tackle daily challenges in the cloud environment.In this position, you will:· Engage with cutting-edge technologies· Employ advanced troubleshooting techniques to develop tailored solutions for customer needs· Collaborate with leading technologists worldwide· Work closely with Amazon Web Services architects to replicate and resolve customer issues· Utilize your extensive customer support experience to provide valuable feedback to internal AWS teams on service improvements· Facilitate customer communication during critical events.aws-support-blr

As a MySQL Database Engineer at OneDirect, you will be instrumental in provisioning and managing MySQL instances in both clustered and non-clustered configurations. Your responsibilities will include ensuring the performance, security, and availability of our databases. You will be tasked with performing essential database administration duties, including automation, performance monitoring, tuning, and query optimization. Your role will also involve preparing comprehensive documentation and specifications, handling common database procedures like upgrades, backups, recovery, and migration. Additionally, you will profile server resource usage, optimizing and tweaking as necessary, while collaborating with team members and stakeholders to achieve our goals.

Join Bazaarvoice as a Staff Database Engineer and contribute to our mission of empowering brands to harness the power of customer feedback. In this role, you will be responsible for designing, implementing, and maintaining robust database systems that support our innovative solutions. You will collaborate closely with cross-functional teams to ensure data integrity, optimize query performance, and enhance overall database efficiency. Your expertise will help us deliver exceptional experiences to our clients and their customers.

As a Staff Product Support Engineer / Product Specialist (Cloud Support SME) at Acceldata, you will play a crucial role in rapidly addressing complex customer challenges across multiple cloud ecosystems, including AWS, Azure, and GCP, with a particular focus on one. Your primary objective will be to deliver swift resolutions and ensure seamless operational continuity, empowering customers to monitor, predict, and optimize their data systems for impactful business outcomes.If you're enthusiastic about thriving in a fast-paced, dynamic environment and wish to contribute to the forefront of data solutions, this is the perfect role for you.

Key Responsibilities- Provision MySQL instances, both in clustered and non-clustered configurations.- Ensure optimal performance, robust security, and high availability of databases.- Conduct database administration tasks including automation, performance monitoring, tuning, and query optimization.- Prepare comprehensive documentation and technical specifications.- Manage common database operations such as upgrades, backups, recovery, and migration.- Monitor server resource utilization, optimize settings, and make adjustments as necessary.- Collaborate effectively with team members and stakeholders.- Serve as a Team Lead, guiding and mentoring junior engineers.

About Cognite Cognite builds AI and data solutions for industrial digitalization. The team works with companies around the world to help them accelerate digital transformation and improve operational efficiency. Drawing on a strong industrial background and a growing set of AI tools, including low-code AI agents, Cognite tackles complex, high-impact challenges across industries. The culture values agility, ownership, and a willingness to question established ways of working. People who see challenges as a chance to move forward tend to thrive here. Cognite’s Moonshot initiative targets unlocking $100 billion in customer value by 2035, aiming to reshape how global industries operate.

Join our dynamic team as an AWS Cloud Engineer, specializing in production support within the banking domain. You will play a critical role in ensuring the reliability and performance of cloud-based applications. Your expertise in AWS services and troubleshooting will be pivotal in maintaining our high standards of service delivery.

Join our dynamic and expanding team at Vendavo, where we prioritize our people and their growth. As our Lead Database Administrator, you will be integral to enhancing our Cloud Operations team. In this role, you will leverage your expertise in both traditional RDBMS systems and cutting-edge big-data technologies, contributing significantly to database design, management, and performance optimization.

Join our dynamic team at Nagarro as a Senior Cloud Engineer, where you will leverage your expertise in cloud technologies to drive innovation and efficiency. You will be responsible for designing, implementing, and managing cloud-based solutions that meet the needs of our clients. Collaborate with cross-functional teams to ensure seamless integration and delivery of high-quality services.

Join 66degrees as a Cloud Engineer and be part of our innovative team dedicated to delivering cutting-edge cloud solutions. In this role, you will design, implement, and maintain cloud infrastructure, ensuring optimal performance and security. You will collaborate with cross-functional teams to drive cloud initiatives and contribute to the overall success of our projects.

As cloud security becomes a critical priority for organizations embracing digital transformation, Britive stands at the forefront of the cloud security landscape. We offer a cutting-edge privileged access management platform that delivers comprehensive Privileged Access Visibility, Dynamic Privilege Management, and Secrets Governance across diverse cloud environments, platforms, and SaaS solutions.Our innovative, patent-pending technology is trusted by numerous Fortune 500 companies, establishing us as one of the most exciting startups in the Cloud Security sector. Founded by seasoned professionals from the CyberSecurity industry, our company is backed by prestigious venture capital firms.About YouYou are an enthusiastic Senior Software Engineer eager to design and scale our multi-tenant SaaS applications leveraging the AWS platform. With a robust software engineering foundation and in-depth expertise in AWS tools and services, you will contribute significantly from day one, helping us build exceptional products. Your positive attitude and commitment to delivering technical solutions in a dynamic startup environment will make you a valuable addition to our team.Your ImpactKey Responsibilities:Design and implement a large-scale application stack on AWS.Collaborate with cross-functional teams to enhance application features and performance.Participate in code reviews and maintain high coding standards.Contribute to architectural decisions and help drive innovation within the team.

Be a Pioneer in Our India Tech Hub!Kobie, a leader in the loyalty industry for over 35 years and recognized consistently as a top workplace by Forrester, is excited to expand its global operations by establishing a Tech Hub in India. We collaborate with prestigious global brands to create meaningful connections with their customers through tailored, data-driven loyalty experiences, with a mission focused on enhancing enterprise value through loyalty. This Tech Hub will function as a Global Capabilities Center, providing a unique opportunity for you to significantly influence our presence in India. Join us in our journey to redefine loyalty and deliver exceptional customer experiences for some of the world's most renowned brands, while working alongside a team of talented professionals in the loyalty space.About Our Team and Collective VisionThe Kobie Engineering Team is made up of a diverse group of individuals from various disciplines including DevOps Engineering, Cloud Engineering, and System Administration. Our primary objective is to foster collaboration across different organizational units, creating an environment where all teams work in unison to benefit the organization and enhance our technology platforms. We are committed to delivering business solutions in a reliable and repeatable manner to maximize our impact on the bottom line.Your Role and ImpactAs the Lead Cloud Engineer, you will spearhead the design, implementation, and maintenance of our infrastructure and deployment pipelines. Your collaboration with development and operations teams will be crucial to ensure our systems are scalable, reliable, and highly available. You will also mentor and train junior and mid-level engineers, promoting the adoption of best practices and automation throughout the organization.Lead the design and execution of our infrastructure and deployment pipelinesEnhance software delivery processes in collaboration with development and operations teamsMonitor, troubleshoot, and automate to enable self-healing production systems for optimal performanceDevelop automation strategies to improve efficiency and reliabilityTransform business visions into actionable technical roadmaps for infrastructure and deployment optimizationEvaluate technology trends and recommend enhancements for adoptionMentor junior and mid-level engineersPromote best practices and automation across the organization

Kobie Marketing has over three decades of experience in the loyalty industry, working with global brands to deliver personalized, data-driven loyalty programs. The company is recognized as a Forrester Leader and a top workplace in the United States. Kobie is expanding its global footprint by opening a Tech Hub in Bengaluru, Karnataka. This new center will serve as a Global Capabilities Center, supporting a variety of technology roles and strengthening Kobie’s presence in India. The Cloud Engineering team at Kobie Marketing builds and maintains enterprise-level cloud infrastructure. The team focuses on automation, security, scalability, and operational efficiency to support both company growth and client needs. Role overview The Cloud Engineering Manager leads the design, delivery, and operation of secure, scalable, and highly available cloud platforms. This position works closely with business stakeholders and other engineering teams to turn requirements into strong technical architectures. Leadership responsibilities include mentoring team members, encouraging the use of AI automation and best practices, and upholding high standards for quality, security, and efficiency. Key responsibilities Oversee the design and operation of cloud platforms that support client solutions Work with business and engineering teams to align technical solutions with requirements Promote operational excellence and maintain stability across cloud environments Mentor and develop team members, fostering continuous improvement Encourage adoption of AI automation and industry best practices Ensure solutions meet standards for quality, security, and efficiency Impact This position directly shapes platform stability, speed to market, and Kobie’s ability to scale client solutions worldwide. Location Bengaluru, Karnataka