Senior Client Service Representative | Customer Service

Join our dynamic team at Alpha Insight Inc. as a Client Service Associate, where you will play a crucial role in delivering exceptional customer experiences. In this position, you will be the first point of contact for our clients, assisting them with inquiries, resolving issues, and ensuring their satisfaction with our services. Your ability to communicate effectively and build strong relationships will be key to your success in this role.Responsibilities include managing client accounts, providing product information, and collaborating with internal teams to enhance service delivery. If you are passionate about client services and eager to develop your career in a supportive environment, we encourage you to apply!

The Client Services Associate at AOGarcia Agency plays a key role in supporting clients based in Charlotte, NC, while working fully remote. The position centers on building trust with clients and providing responsive, attentive service. Key responsibilities Respond promptly to client questions and requests Maintain and update client account information Help create a smooth, positive experience for every client Location This is a remote role supporting clients in Charlotte, North Carolina.

As a Client Relations Manager at Prosidian Consulting, you will play a pivotal role in ensuring client satisfaction and fostering strong relationships within our customer service framework. Your responsibilities will include managing client communications, addressing inquiries, and providing solutions that enhance client experiences. You will collaborate with various teams to implement strategies that drive customer engagement and satisfaction.

Join Aya Healthcare, a proud recipient of multiple Top Workplace awards, as our Regional Client Partnership Specialist in Educational Services. This pivotal role requires you to reside in either North or South Carolina, with local travel comprising approximately 80–90% of your time, or 4–5 days per week in the field.As a field leader for Aya Education, you will play a significant role in enhancing our partnerships within school districts throughout the region. Your responsibilities will include developing and nurturing strong district relationships, evaluating comprehensive staffing needs, generating job requests, and identifying opportunities for sustainable workforce solutions.Your week will primarily be spent onsite in schools and district offices, engaging with SPED Directors, HR leaders, SELPA administrators, Principals, and other key decision-makers. You will represent Aya Education in your region, ensuring that districts have access to qualified special education and therapy professionals who contribute to meaningful outcomes for students from early childhood through age 21.

Join Our Team as a Travel Support Specialist!At destinationknot, we are looking for a dedicated Travel Support Specialist to enhance our client services. In this role, you will play a crucial part in communicating with clients, updating itineraries, and resolving travel-related issues. If you have a passion for problem-solving and delivering exceptional service, this is the ideal opportunity for you to shine.

destinationknot is looking for a Travel Support Specialist to join the Client Services team in Charlotte, North Carolina. This role centers on supporting clients throughout their travel experience. What you will do Manage communications with clients, ensuring questions and requests are handled promptly. Update travel itineraries as needed to reflect changes or preferences. Resolve travel-related issues with a focus on clear solutions and attentive service. What we look for Strong problem-solving skills and attention to detail. Commitment to providing excellent customer service. Ability to communicate clearly and professionally with clients.

LPC is hiring a Project Manager for the Client Advisory Services Group in Charlotte, NC. This hybrid role centers on managing corporate interiors and construction projects, with a focus on tenant improvements and building renovations. Role overview This position involves overseeing multiple projects at once, handling everything from early planning through operational launch. Responsibilities include coordinating move management, decommissioning, and project closeout. A foundational understanding of ground-up development is important for success in this role. Background and experience Experience managing corporate interiors or construction projects Previous work with a real estate company, architectural firm, or general contractor Knowledge of tenant improvements and building renovations Key responsibilities Oversee the full lifecycle of assigned projects Coordinate strategic planning, move management, and decommissioning Manage project closeout tasks Handle several projects at once, maintaining quality and timelines

RR Donnelley is seeking an Office Services Associate in Charlotte to help keep daily office activities on track. This position plays a key part in supporting the flow of work and making sure the office environment stays organized and efficient. Role overview This role centers on handling routine office tasks and providing general support to ensure smooth operations. Responsibilities include maintaining a productive workspace and assisting with internal communication among team members. What you will do Support daily office functions and administrative tasks Help keep the workspace organized and efficient Assist with team communication and coordination

About Judi HealthJudi Health is a pioneering enterprise health technology organization dedicated to transforming healthcare for employers and health plans through a holistic range of innovative solutions, including:Capital Rx, a public benefit corporation specializing in comprehensive pharmacy benefit management (PBM) services for self-insured employers,Judi Health™, which delivers full-service health benefit management solutions to employers, third-party administrators (TPAs), and health plans, andJudi®, the industry's premier proprietary Enterprise Health Platform (EHP) that integrates all claim administration workflows into a single, scalable, and secure platform.At Judi Health, we collaborate with our clients to restore trust in the U.S. healthcare system and establish the necessary infrastructure for the quality care that everyone deserves. Discover more at www.judi.health.Position SummaryThe Client Experience Resolution & Optimization (CERO) Manager is responsible for leading the intake, triage, and resolution process for client-related issues within the Client Services team. This role is vital in establishing governance for intake workflows, ensuring the accurate validation and routing of issues, and promoting consistency in how Client Services addresses and resolves operational challenges. The Manager will collaborate across various teams to streamline processes, minimize manual tasks, and enhance the overall client experience, while also providing mentorship to the CERO Analyst.Position Responsibilities:Develop and oversee a standardized intake and routing process for Client Services issues.Manage the triage, prioritization, and cross-functional coordination of issues.Act as the primary contact for inquiries regarding intake, validation, and routing.Create and maintain standard operating procedures (SOPs), workflows, and documentation for Client Services operations.Establish and track key performance indicators (KPIs) in partnership with internal analytics teams (e.g., intake volumes, turnaround times, quality metrics).Lead initiatives for continuous improvement aimed at simplifying workflows and addressing recurring issues.Collaborate with various teams to identify process gaps and facilitate the implementation of improvements.Coach and mentor the CERO Analyst, supporting their ongoing professional development.

Join LaBella Associates as a Structural Engineer in our Charlotte, NC office, part of our dynamic Building Engineering Division.At LaBella, we offer comprehensive building engineering services, encompassing mechanical, electrical, plumbing, and structural engineering. Our projects span feasibility studies, analysis, project design, and construction. Our team is experienced in new construction, renovations, additions, and design/build projects for diverse clients.The Structural Engineering team focuses on new design, repair, rehabilitation of existing structures, as well as performance evaluations. This role involves close collaboration with a Senior Structural Engineer to develop innovative concepts, strategies, designs, drawings, specifications, and reports. The ideal candidate should thrive both independently and within multidisciplinary teams.You will engage in a mix of exciting projects, including K-12 and higher education facilities, municipal buildings, healthcare projects, large commercial developments, and unique residential designs.This position offers a pathway for career advancement through opportunities to take on leadership roles, along with a competitive starting salary, incentive compensation, comprehensive benefits, and potential to become a LaBella shareholder.

LaBella Associates is seeking a highly skilled Senior Structural Engineer to join our dynamic team in Charlotte, NC. This role offers the opportunity to lead innovative projects that span from minor renovations to large-scale, complex constructions.Key Responsibilities:Independently manage or lead a team of structural engineers, designers, and draftspersons in producing comprehensive structural construction documents, including detailed drawings and specifications for diverse projects.Deliver construction phase services, including shop drawing reviews, RFI responses, and site visits to ensure compliance with project specifications.Conduct assessments and feasibility studies for existing structures that are to be improved, acquired, or have suffered damage.Collaborate closely with clients to create cost-effective structural designs, providing various options and analyses to facilitate informed decision-making.Engage with other engineering and architectural disciplines for integrated project execution.Develop efficient structural systems through precise calculations and interdisciplinary coordination.Oversee project budgets, managing hours and resources effectively.Mentor junior engineers and structural designers, providing guidance in calculations and documentation reviews.Foster and maintain strong client relationships.

The A. O. Garcia Agency seeks a Client Benefits Representative to join its team in Charlotte, North Carolina. This position is fully remote, allowing you to work from home while supporting clients. Role overview This role centers on helping clients understand and manage their benefits. The focus is on clear communication, timely responses, and professional support throughout every interaction. What you will do Answer client questions related to their benefits Provide prompt and courteous customer service Ensure client needs are addressed efficiently and professionally Location This is a remote position based in Charlotte, North Carolina. All work is performed from home.

Join Alphabe Insight Inc. as a Customer Service Assistant and be the first point of contact for our valued clients. In this dynamic role, you will assist customers with inquiries, resolve issues, and ensure a high level of customer satisfaction. Your excellent communication skills and positive attitude will help you create a welcoming environment for clients.

Role overview imaFinancialGroup is hiring a Commercial Client Advisor to support small businesses. The position offers flexibility, with options to work from Charlotte, NC; Denver, CO; Overland Park, KS; Wichita, KS; or fully remote. What you will do Develop and maintain strong relationships with small business clients. Learn about each client’s unique needs and business goals. Deliver strategic financial advice tailored to the challenges small businesses face. Recommend solutions that help clients achieve their objectives in a competitive market. Who succeeds in this role This role fits people who care about helping small businesses grow and enjoy supporting their success.

At Bozzuto, our team members are united by a profound commitment to positively impact the lives of those around us. Each day, we embody this ethos through our endeavors in designing, building, managing, and maintaining extraordinary residences. Whether leveraging the unique talents within our communities or the expertise of our property operations teams, we collaborate to create exceptional experiences for our clients, residents, and colleagues.Our dedication to delivering outstanding service fosters an inclusive workplace where teamwork flourishes. Guided by our core values of concern, creativity, passion, and the relentless pursuit of excellence, we empower one another to unlock our full potential and achieve remarkable results.Key Responsibilities:Your caring nature and pride in enhancing others' experiences make you a natural problem solver for our customers. As a Sales and Marketing Associate, your key responsibilities include:Transforming leads into community tours by engaging with prospects and providing insightful information about the community and its surroundings.Conducting personalized and informative tours of the apartment community to facilitate new leases.Fostering brand loyalty by ensuring that every resident experience is exceptional.Creating awareness and excitement through impactful social media engagement.Working weekends to connect with prospective residents during their home search—three weekends per month with two weekdays off.

Join Prosidian Consulting as a Senior Client Relations Specialist. In this pivotal role, you will enhance our client service strategy, ensuring exceptional communication and support for our esteemed clients. You will lead initiatives to strengthen relationships, drive client satisfaction, and foster long-term partnerships. Your expertise will be key in identifying client needs and implementing effective solutions.

Join our dynamic team as an Entry Level Client Relations Specialist at Prosidian Consulting, where you will play a pivotal role in fostering strong relationships with our clients. This position offers an excellent opportunity for recent graduates looking to start their career in client relations and consulting.As a Client Relations Specialist, you will assist in managing client accounts, addressing inquiries, and providing exceptional service to ensure client satisfaction. You will work closely with our experienced team to gain insights into the consulting industry and develop your professional skills.

Join LaBella Associates as a Director of Hospitality Architecture, where you will lead innovative design projects that shape the future of hospitality environments. This is an exciting opportunity to work remotely while collaborating with a talented team dedicated to delivering exceptional architectural solutions.

Join our dynamic team at Lewis Associates as a Finance Associate, where you will play a crucial role in supporting our financial operations. In this position, you will assist in financial reporting, budgeting, and analysis, helping to drive our financial strategy.