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Experience Level
Senior
Qualifications
Proven experience in account management or client relations, preferably in technology or software development. Strong communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders. Exceptional problem-solving abilities and a proactive approach to managing client expectations. Experience with project management methodologies and tools. Ability to work collaboratively in a fast-paced environment.
About the job
As a Senior Client Account Manager for Application Development within the enterprise sector at Reddit, you will play a pivotal role in fostering strong client relationships and driving project success. You will work closely with our engineering and product teams to deliver innovative solutions that meet our clients' business needs. Your expertise in account management and your passion for technology will be critical in ensuring client satisfaction and achieving business objectives.
About Reddit Inc.
Reddit is a vibrant online community where users can discuss, share, and discover a multitude of topics. As a leading social media platform, we pride ourselves on our commitment to fostering authentic conversations and building a diverse community. Join us and be part of a team that values innovation, creativity, and collaboration.
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Search for Senior Account Manager Client Service In Healthcare
Full-time|$100K/yr - $120K/yr|Hybrid|New York, New York, United States
Role Overview Guidepoint seeks a Senior Account Manager - Client Service to join the Institutional Healthcare Client Service team in New York City. This hybrid role centers on strengthening relationships with established clients in the healthcare sector, including hedge funds, mutual funds, and private equity firms. The position focuses on promoting Guidepoint’s subscription-based research services, driving usage, and expanding partnerships within existing accounts. What You Will Do Manage a portfolio of long-standing client accounts, emphasizing retention and growth. Lead contract negotiations, pricing discussions, renewals, and other commercial matters. Drive upselling, cross-selling, and expansion of service packages within current accounts. Engage proactively with clients, both in-person and virtually, to strengthen executive relationships. Identify and onboard new users within client organizations. Collaborate with leadership to develop and execute strategic account growth and revenue plans. Monitor account usage trends and intervene to reduce client churn. Serve as the senior contact for escalations and high-level client discussions. Work closely with client service teams to ensure seamless delivery and strong client satisfaction. Qualifications 3-5 years of experience in account management, relationship management, or consultative sales. Demonstrated success managing renewals and negotiating contracts. Proven ability to drive upsell and cross-sell revenue. Experience managing mid-sized to large B2B client portfolios. Strong executive presence and skill in building relationships with C-level leaders. Comfortable leading in-person client meetings. Commercially focused, proactive, and highly accountable. Compensation Base salary ranges from $100,000 to $120,000 annually. This position is also eligible for an annual performance bonus. Location This is a hybrid position based in Guidepoint’s New York City office.
As a Senior Client Accounting Services Specialist at Anchin, you will be instrumental in driving the precision and efficiency of our clients' financial operations. This role demands a strong foundation in accounting principles paired with exceptional communication skills. You will engage closely with clients, delivering timely and accurate financial data and strategic advice that aligns with their business goals.
Full-time|$100K/yr - $120K/yr|Hybrid|New York, New York, United States
Overview: At Guidepoint, we pride ourselves on our Client Service teams, who are dedicated to enhancing our connections with both new and established clients. Our mission is to support all of Guidepoint's service offerings, fostering strong relationships while effectively communicating how our services empower clients to make informed, strategic business decisions. We are driven to create tailored offerings that enable every prospective client to maximize their partnership with Guidepoint. We are currently looking for a talented individual to join our Institutional Healthcare Client Service team as a Vice President, Account Manager - Client Service. In this role, you will advocate for our subscription-based research services across various business units within existing clients, such as hedge funds, mutual funds, and private equity firms, with the aim of increasing overall service usage. This is a hybrid position based in our New York City office.
Full-time|$60K/yr - $60K/yr|Hybrid|New York, New York, United States; Stamford, Connecticut, United States
THE JOB / Account Manager - Sponsorship Consulting (Healthcare Client) CLIENT SERVICES / Lead the management of Octagon’s client business and oversee daily operations of client programs. ***Our headquarters are in Stamford, CT, but this position offers flexibility with a preference for candidates who are open to hybrid work (3 days a week in-office) at either our Stamford, CT or New York, NY office locations.*** Are you eager for a dynamic role where you can create innovative sponsorship programs while engaging with various sports properties, from hockey to baseball? Do you aspire to work with some of the largest entities in the New York metro area? As an Account Manager for our healthcare client’s account team based in New York, you will play a vital role in managing integrated cause-driven sponsorship initiatives! Your daily focus will be on assisting the client with all facets of their sponsorship elements, alongside strategic planning for upcoming projects. If you thrive in a smaller team environment, are prepared to become the primary point of contact for clients, and possess exceptional organizational and interpersonal skills, this opportunity is tailored for you! THE WORK YOU’LL DO Oversee 3 – 5 sponsor properties on behalf of the client team, enhancing contractual rights and crafting impactful, fully integrated campaigns. Assist in the creation of comprehensive annual sponsorship activation plans, initiatives, and campaigns. Manage multiple sponsorship project work-streams from conception to execution and reporting results. Ensure all assets—on-site, experiential, digital, media, and hospitality—are effectively tracked, managed, and fulfilled. Act as the primary daily contact for the client—proactively addressing requests and developing projects with clear objectives and strategic alignment. Create and present key documents, including senior executive presentations, strategic recommendations, competitive analyses, standard process guides, and case studies. Lead inter-agency projects and campaign development across key areas such as strategy, experiential, creative, and digital. Engage independently with client and sponsor property teams, leading weekly status calls with internal and external partners to ensure projects are on track. Guide clients in decision-making regarding short-term activation strategies and long-term portfolio strategies. Synthesize partner feedback and provide best-in-class examples, continuously adapting programs to meet our partner’s needs. Foster and maintain positive client relationships.
Full-time|$125K/yr - $125K/yr|Hybrid|Buffalo, New York, United States; East Brunswick, New Jersey, United States; New York, New York, United States; Princeton, New Jersey, United States; Red Bank, New Jersey, United States; Whippany, New Jersey, United States
At Withum, we believe in the power of talent and individuality. Our environment fosters endless opportunities for personal and professional growth. Here, entrepreneurial spirit combined with a culture of inclusivity leads to exceptional outcomes.Embrace diverse industries, acquire new skills, and connect with our talented professionals to shape the career path you aspire to. Your journey begins with you!Unlock Your Potential with Withum: Experience the Transformative Power of You and Us!We are currently seeking a Healthcare Outsourced Accounting Manager to join our dynamic Outsourced Accounting Systems and Services (OASyS) team. This position can be based in our offices located in East Brunswick, NJ; Red Bank, NJ; Princeton, NJ; Whippany, NJ; New York, NY; or Buffalo, NY. This is a hybrid opportunity.In this role, you will lead client engagements and manage a dedicated team providing outsourced accounting and advisory services tailored for healthcare organizations. You will act as a trusted advisor to client leadership, ensuring excellence in financial operations, timely reporting, and ongoing process enhancements. If you are a detail-oriented problem solver with a passion for numbers and a commitment to teamwork, we would love to hear from you!At Withum, our brand is a reflection of our people, culture, and collective strengths. We are synonymous with teamwork and exceptional client service. Our success is built on the dedication of our professionals, whose mission is to empower clients to thrive and achieve their goals. We also prioritize our commitment to personal and professional development through the Withum Way, supporting growth for our team members, clients, and the communities we serve.
Third Bridge is hiring an Associate for the Client Services team in New York, with a focus on the Healthcare sector. This position centers on supporting clients through market research and direct engagement. Role overview Associates play a key part in helping clients understand complex healthcare information. The role involves analyzing client questions, conducting in-depth research, and preparing clear reports that summarize important findings. Collaboration with colleagues is essential to maintain high standards in service delivery. What you will do Engage directly with clients to clarify their needs and provide relevant information Analyze client inquiries to identify research priorities Conduct thorough research on healthcare topics Prepare reports that highlight key insights Work closely with team members to improve client services Requirements This role calls for strong communication skills, attention to detail, and an interest in healthcare market research. Experience working collaboratively and a commitment to service excellence are important for success in this position.
Full-time|$100K/yr - $120K/yr|Hybrid|New York, New York, United States
Overview: At Guidepoint, our Client Service teams are committed to enhancing our relationships with both new and existing clients. We empower businesses to make informed decisions by showcasing how our diverse service offerings can benefit them. Our goal is to tailor our services to maximize the advantages of partnering with Guidepoint. We are currently looking for an accomplished Vice President of Account Management - Client Services to join our Institutional Client Service team. This individual will spearhead the promotion of our subscription-based research services across various business units within established clients, including hedge funds, mutual funds, and private equity firms, to drive usage and engagement. This is a hybrid role based in our New York City office.
JOB SUMMARY:Join our dynamic team at Omnicom Health Group as an Associate Account Executive. In this pivotal role, you will support various teams in delivering exceptional Client Services while developing your skills in the process. You will work closely under the guidance of experienced account team members, diligently following briefs and proactively asking clarifying questions as necessary.JOB DUTIES / RESPONSIBILITIES:Project ManagementMonitor and report on project status, including the development and updates of project timelines.Coordinate meetings and calendar invitations (both internal and client-facing) and assist in organizing external meeting logistics.Participate in internal and client status meetings, documenting actions and key decisions.Handle email correspondence with clients, authors, and third-party stakeholders.Establish and maintain administrative files for the account, such as SharePoint folders and client contact details.Distribute documents for external review, collect feedback, and relay comments to the relevant account team members.Conduct informal research related to journals or conference submission requirements.Support meeting deliverables by liaising with the Studio for print production and shipping.Facilitate external expert logistics, including arrangements for poster presenters and advisory board attendees.
Full-time|$70K/yr - $70K/yr|On-site|New York, New York, United States
The Client Service Manager is pivotal in cultivating and maintaining Tier 3 client relationships while facilitating seamless delivery for Tier 2 accounts. This role requires adept management of communications, precise tracking of project deliverables, and the orchestration of an exemplary client experience from initial project kickoff to final delivery. The Manager collaborates closely with internal teams to clarify project briefs, ensuring clients remain informed and supported throughout every phase of engagement.Key ResponsibilitiesClient Strategy & Relationship ManagementOversee Tier 3 client accounts while supporting Tier 2 engagements under the guidance of Senior Managers.Serve as the primary contact for assigned clients, providing smooth day-to-day communications and proactive updates.Build strong client trust through responsiveness, organization, and a solutions-oriented approach, particularly during active project phases.Account Growth & Commercial DevelopmentIdentify opportunities for repeat business or additional services by understanding client needs and engagement history.Escalate growth opportunities to Senior Managers or Directors with context and relevant insights.Draft initial scopes and proposals for returning clients in collaboration with internal teams.Client Delivery GovernanceEnsure timely briefing, documentation, and tracking of deliverables.Conduct regular client check-ins during live projects to set clear expectations and share updates.Facilitate project debriefs and feedback loops to monitor satisfaction and alignment with delivery expectations.Cross-Functional CollaborationCollaborate with Project Managers to ensure clear communication of client briefs and adherence to project timelines.Proactively identify risks, delays, or client concerns and coordinate appropriate responses.Participate in project kickoff, midpoint, and wrap-up meetings as the Client Service representative.Team Leadership & Capability DevelopmentGuide Coordinators and junior team members on client interaction etiquette, documentation quality, and service mindset.Provide feedback to Senior Managers regarding process challenges and team development needs.Process & Tools OptimizationMaintain organized CRM records, project documentation, and communication logs consistently.Assist in the testing and rollout of new tools, templates, and workflows within the Client Service team.Document common client inquiries or challenges to support the development of Standard Operating Procedures (SOPs).Reporting, Feedback & Escalation ManagementKeep client satisfaction metrics and project feedback updated in HubSpot or other CRM platforms.Alert senior management to any significant issues affecting client relationships or project deliverables.
Full-time|$70K/yr - $90K/yr|On-site|New York, New York, United States
About TripleLiftAt TripleLift, we are redefining the digital advertising landscape by delivering stunning creative solutions, partnering with high-quality publishers, harnessing actionable data, and employing intelligent targeting strategies. With over 1 trillion ad transactions every month, we empower publishers and platforms to maximize their revenue potential. Our innovative technology connects top brands with audiences across various formats, including online video, connected television, display, and native ads. Clients choose TripleLift for our cutting-edge solutions, premium ad formats, and a dedicated team of experts focused on enhancing their performance.As a proud member of the Vista Equity Partners portfolio, TripleLift is NMSDC certified and committed to promoting economic inclusion through diverse spending initiatives. To learn more about how we are transforming the programmatic ecosystem, visit triplelift.com.OverviewThe Account Manager, Publisher Client Services is pivotal in driving revenue growth and enhancing account success for a designated portfolio of supply partners. This role acts as the primary liaison for publishers, fostering trusted relationships while offering strategic insights and data-driven recommendations that unlock monetization opportunities and maximize long-term value.This position requires the ability to translate publisher goals into actionable strategies, ensuring seamless execution from onboarding through optimization and growth. Collaborating cross-functionally with Technical Operations, Product, and Supply teams, the Account Manager ensures smooth integrations, achieves performance objectives, and maintains marketplace quality. This role is ideal for someone who thrives in a dynamic, collaborative setting and seeks to make a direct impact on revenue and publisher satisfaction through excellent account management and operational excellence.
Full-time|$70K/yr - $70K/yr|On-site|New York, New York, United States
Overview:The Client Service team at Guidepoint plays a pivotal role in connecting our clients with industry-leading subject-matter experts, enabling them to make informed business decisions. We invest time to thoroughly understand each client's specific research needs and deliver the most relevant experts, often within hours.Contribute to Guidepoint’s success.As a Client Service Associate, you will delve into your client’s unique business inquiries and identify the experts who can provide insightful answers. You will actively recruit and onboard new experts into our expansive network of over 1,750,000 Guidepoint Advisors, selecting those best suited to engage with clients. This role is particularly well-suited for recent graduates, offering an exceptional opportunity to apply essential business skills and gain exposure across various industries and disciplines.
Full-time|$135K/yr - $213K/yr|On-site|New York City, NY
Join Reddit, a vibrant community where shared interests and authentic conversations thrive. With over 100,000 active communities and around 121 million daily unique visitors, we are one of the largest sources of information on the internet. For further details, visit www.redditinc.com.The Global Strategic Accounts (GSA) team plays a pivotal role in cultivating relationships with the world's largest advertisers and agencies, enabling them to harness Reddit's unique capabilities to drive substantial business growth.We are on the lookout for an experienced Account Manager to spearhead Reddit's most significant global partnerships within the tech sector, based in New York City. As a Senior Account Manager, you will be responsible for managing one of Reddit's largest partnerships, collaborating with both agency and direct client relationships to achieve measurable business outcomes and overseeing the comprehensive execution of campaigns aligned with various client KPIs.This position requires an on-site presence in New York City.
Role Overview Metergy Solutions is hiring a Senior Manager of Client Success for Key Accounts in New York, New York. This role focuses on strengthening relationships with major clients and guiding a team to deliver outstanding service. The Senior Manager will work to increase client satisfaction and retention across key accounts. What You Will Do Lead and support a team dedicated to client success for high-value accounts Build and maintain strong relationships with key clients Ensure clients receive prompt, high-quality service Drive initiatives that improve client satisfaction and retention Who We’re Looking For Strategic thinker with a background in client management Experience leading teams in a client-facing environment Motivated by delivering measurable results for clients
At January, we are dedicated to revolutionizing consumer finance by infusing humanity into every interaction. Our innovative, data-driven solutions empower financial institutions to enhance their collections processes, providing borrowers with clear, compassionate pathways to regain control over their financial futures. We are not just increasing access to credit; we are restoring dignity and affording millions the opportunity to achieve true financial independence.About the RoleAs the Senior Client Success Manager, you will play a pivotal role in transforming client relationships into a key competitive advantage for January. Your responsibility will extend beyond mere account retention; you will extract invaluable insights that will inform our product development and client service strategies. You will manage 5-7 strategic accounts that present significant potential along with operational challenges. Your goal is to establish scalable client management systems that maintain a personal touch, transition our approach from reactive to proactive, and create a framework that converts client feedback into actionable product decisions and market intelligence.Collaborating closely with Operations, Product, Compliance, and Sales teams, you will tackle complex issues swiftly, identify patterns that might go unnoticed, and uncover expansion opportunities before they are articulated by clients. You thrive on challenging conversations, master the art of precise communication—whether it's de-escalating issues or crafting replicable playbooks—and excel at prioritizing conflicting demands.What You'll DoServe as the primary relationship steward for strategic accounts, proactively anticipating client needs and fostering trust through transparency in both success and crisis.Detect patterns within your portfolio of accounts, functioning as an intelligence resource for Product and Account Management by translating frontline insights into product roadmap strategies and identifying growth opportunities.Lead monthly performance reviews that provide clients with new insights, advancing from mere reporting to diagnosing root causes and proposing data-driven solutions.Manage audit processes from start to finish with impeccable attention to deadlines, swiftly resolving complex issues with clarity.Transform individual client successes into standardized playbooks and collaborate with Client Operations to address systemic friction points.Document successful strategies and enhance team performance through knowledge sharing and scalable processes.What We're Looking ForA minimum of 4 years of experience in high-touch B2B client success, strategic account management, or consulting with enterprise clients: ...
As a Senior Client Account Manager for Application Development within the enterprise sector at Reddit, you will play a pivotal role in fostering strong client relationships and driving project success. You will work closely with our engineering and product teams to deliver innovative solutions that meet our clients' business needs. Your expertise in account management and your passion for technology will be critical in ensuring client satisfaction and achieving business objectives.
Full-time|On-site|New York, New York, United States
Later is recognized as the leading influencer marketing platform, designed to empower brands to craft unforgettable campaigns. By merging genuine creator relationships, reliable intelligence, and expert advice, Later alleviates the uncertainties often associated with one of marketing's most significant investments.Built on a sophisticated, AI-driven platform and leveraging over a decade of proprietary data—including billions of social interactions and more than $2.4 billion in verified purchases driven by influencers—Later equips teams with insights into what strategies will succeed before they even launch.By blending trusted insights with professional guidance, Later simplifies influencer marketing, enabling brands to select the right creators, implement fully managed campaigns, and achieve substantial growth in awareness, engagement, and revenue. Trusted by top enterprise brands such as Nike, Wayfair, Unilever, and Southwest Airlines, Later effectively merges creativity with performance to ensure campaigns are not only visually appealing but also result-oriented. Discover more at later.com.About this position:As a Senior Account Manager for Client Success, you will be responsible for the retention, growth, and long-term success of a portfolio of strategic clients. This revenue-critical role entails driving net revenue retention through renewals, upsells, and cross-sells, while guaranteeing that clients continuously derive significant value from Later’s offerings.You will serve as a trusted advisor to senior stakeholders, balancing strategic planning with hands-on execution. Achieving success in this role demands sharp commercial acumen, exceptional executive-level communication skills, and the ability to proactively pinpoint growth opportunities within complex client organizations.This position reports directly to the VP of Client Success and collaborates closely with Sales, Services, Product, and Finance teams to ensure clients thrive with Later over time.What you'll be doing:StrategyDevelop and maintain Mutual Success Plans for all assigned clients, aligning their business goals with measurable outcomes facilitated by Later.Identify and actively pursue expansion opportunities across products and services within your client portfolio.Create and maintain account maps that detail key stakeholders, decision-makers, influencers, and succession risks.Adopt a strategic and commercial approach to drive growth across your accounts.
As a Client Account Representative at Alpha Insight Inc, you will play a crucial role in nurturing and managing client relationships. Your ability to communicate effectively and understand client needs will be vital to delivering exceptional service. You'll collaborate with various teams to ensure client satisfaction and drive business growth.
Full-time|$90K/yr - $120K/yr|Hybrid|New York, New York, United States
Overview: At Guidepoint, our Business Development teams are dedicated to expanding our influence with both new and established clients. We support all of Guidepoint’s service offerings, fostering relationships and effectively communicating how Guidepoint empowers clients to remain informed and make informed business decisions. Our teams are enthusiastic about providing tailored solutions that maximize the value of every client partnership with Guidepoint. We are seeking a talented and experienced Senior Account Manager to join our Institutional Sales team. This individual will report to the Head of US Client Growth and will be responsible for promoting our subscription-based research service to various business units within existing clients, such as hedge funds, mutual funds, and private equity firms, with the goal of increasing overall usage. This is a hybrid position based in our New York City office.
Title: Director/Partner, Client Accounting Services (CAS)Department: Client Accounting Services (CAS)Supervises: Senior Managers and belowRole Type: Full-timeLocation: New York, NY (Hybrid)ABOUT THE COMPANY:Anchin is a distinguished Certified Public Accounting and Consulting firm located in New York City, with additional offices in Long Island and Florida. We specialize in providing exceptional financial advisory services to a broad spectrum of industries, offering a comprehensive suite of accounting, consulting, and business management services, ranging from tax planning and audits to intricate financial restructuring and acquisition analysis.Anchin has earned accolades such as being named one of the “Best of the Best” accounting firms nationwide, recognized as a Best Place to Work in New York City and State, and hailed as a Best Accounting Firm to Work For across the country.ABOUT THE POSITION:We are seeking a dynamic and growth-oriented Director or Partner to elevate our Client Accounting Services (CAS) practice. This pivotal role will emphasize business development and exemplary client service delivery. The successful candidate will have a proven track record of cultivating client relationships, expanding a business portfolio, and ensuring the delivery of high-quality accounting services for a diverse clientele.RESPONSIBILITIES:Identify, pursue, and secure new CAS client opportunities through networking, referrals, and strategic outreach.Develop customized proposals, pricing models, and engagement scopes to acquire new business.Establish and uphold a robust personal and professional brand within the market and community.Collaborate with marketing and leadership to implement go-to-market strategies and foster growth in the CAS practice.Enhance client retention and expansion by uncovering cross-sell opportunities and ensuring exceptional client service.Act as the strategic lead and relationship manager for a portfolio of key clients, serving as a trusted advisor.Provide high-level financial guidance, including budgeting, forecasting, KPI development, and financial analysis.
Full-time|$110K/yr - $125K/yr|On-site|New York, NY
Senior Strategic Account ManagerJoin CB Insights as we drive growth by enhancing and expanding relationships with our key strategic clients.Your Role:As the Senior Strategic Account Manager at CB Insights, you will oversee and nurture a portfolio of our most valuable enterprise accounts, which include leading corporations, investors, and consultancies that are influencing global industries. This position merges relationship management with a growth-oriented approach: fostering platform adoption and advocacy while identifying and driving opportunities for expansion across various divisions, locations, and innovative use cases.You will serve as a trusted advisor to senior stakeholders and economic buyers, clearly articulating ROI and strategic impact while discovering new ways to integrate CB Insights deeper into their workflows through our platform, data solutions, and APIs.About the Strategic Account Management Team:Our Strategic Account Management team operates at the intersection of strategy, technology, and client growth. We collaborate with some of the world’s most influential organizations to help them uncover new markets, validate their innovation strategies, and make informed decisions backed by data.The team thrives on curiosity, creativity, and commercial insight. You will join a diverse group of problem solvers who blend analytical precision with empathy, adaptability, and an unwavering commitment to enhancing our relationships and business impact.Your Key Responsibilities:Own and grow a portfolio of strategic accounts, focusing on both retention and expansion through proactive account planning and consultative engagement.Collaborate with senior stakeholders and economic buyers to showcase clear ROI, align insights with business outcomes, and influence long-term strategic direction.Work closely with SDRs to identify and capitalize on new opportunities, referrals, and whitespace within enterprise clients.Promote and expand data solutions, including API integrations, data feeds, and workflow-oriented solutions.Develop and implement Strategic Account Plans, encompassing stakeholder mapping, growth objectives, and tracking engagement and adoption.Manage renewal and expansion processes from start to finish, including negotiations, pricing discussions, and contract execution.
Jan 28, 2026
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