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Senior Campaign Manager (Fixed Term Contract)

DEPT®London; United Kingdom
On-site Contract

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Experience Level

Manager

Qualifications

Qualifications: Proven experience in CRM campaign management or a related field. Strong analytical skills with the ability to leverage data for campaign optimization. Exceptional organizational and leadership skills. Excellent communication and interpersonal skills to foster stakeholder relationships. Experience in managing teams and mentoring junior staff.

About the job

This is a fixed-term contract role through December 31, 2026, with the possibility of extension.

About the Role

Join DEPT® as a Senior Campaign Manager, embedded within the eBay Inhouse team in London. This position is part of DEPT® but works closely with eBay’s CRM operations, driving campaign execution and ensuring strategic goals become clear, actionable plans.

What You’ll Do

  • Manage end-to-end CRM campaigns across multiple channels, including onsite, in-app notifications, push alerts, and email.
  • Turn CRM strategies into structured campaign plans that help the Marketing Manager meet key performance indicators (KPIs).
  • Oversee complex campaign components and timelines, ensuring accurate and timely delivery to high standards.
  • Spot and address campaign risks or dependencies early, implementing solutions to keep projects on track.
  • Keep campaign and project statuses transparent, balancing workloads and resources for smooth delivery.

Stakeholder Collaboration and Team Leadership

  • Act as the main point of contact between Marketing and Campaign Managers, ensuring everyone is aligned and informed.
  • Build strong working relationships with agency and eBay stakeholders, becoming a trusted partner.
  • Tailor communications to different stakeholders, promoting clarity and supporting sound decisions.
  • Mentor and lead Campaign Managers, providing feedback, support, and guidance for their development.
  • Support senior stakeholders in managing campaign resources and capacity, enabling effective delivery of impactful campaigns.

Who Succeeds Here

This role suits someone experienced in campaign management and stakeholder engagement, who enjoys leading teams and ensuring campaigns run smoothly from start to finish. Experience with CRM and multi-channel campaigns is important, along with a collaborative approach and attention to detail.

About DEPT®

DEPT® is a progressive digital agency that drives innovation and creativity. Working with leading brands like eBay, we focus on delivering exceptional marketing solutions and building lasting partnerships.

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