Senior Business Analyst - Salesforce Project

ROLE OVERVIEWJoin ESR Group as a Fund Analyst/Senior Fund Analyst, where you will play a pivotal role in advancing our fund management operations, specifically focusing on logistics investments across the vibrant markets of Vietnam and Singapore. MAIN RESPONSIBILITIES & ACCOUNTABILITIESInvestment and Disposition: Engage in all direct acquisition and divestment activities for our funds/ventures through robust financial modeling, meticulous due diligence coordination, and strategic deal structuring that accounts for legal and tax considerations.Technical Excellence: Assume full ownership of financial modeling and analytical tasks, encompassing acquisition and divestment analyses, budgeting, and forecasting.Strategic Reporting and Investor Relations: Collaborate with investors regarding operational and fund matters, assisting in the preparation of regular updates for investors, boards, and management on various fund-related issues.Fund Operations: Aid in fund-level decision-making processes through comprehensive budgeting, forecasting, and sensitivity analysis.

About Us:fuku is a premier financial services firm renowned for its expertise in investment management and fund operations. We pride ourselves on delivering exceptional results and fostering a dynamic work environment that encourages growth and innovation.Key Responsibilities:- Support daily fund management operations, focusing on trade processing and reconciliation.- Track fund performance while ensuring adherence to regulatory standards.- Generate and analyze financial reports for both internal and external stakeholders.- Work collaboratively with portfolio managers and various departments to enhance fund operations.- Identify opportunities for process improvements to boost operational efficiency.- Assist in the onboarding of new funds and oversee fund transitions.- Maintain meticulous records for compliance and audit purposes.

Join addx in Singapore as a Funds Analyst (L1) and become part of a team that sits at the intersection of investment, distribution, and operations. This entry-level position is designed for those looking to build a strong foundation in the fund industry, working closely with experienced professionals from the start. Role overview This role supports the onboarding of both private and public fund managers. Day-to-day tasks span the full lifecycle of fund management, including screening managers, reviewing documentation, and preparing marketing materials for our distribution and Client Advisory & Management (CAM) teams. The position emphasizes learning and growth, with exposure to a wide range of fund types and industry practices. Collaboration Daily work involves close interaction with senior funds team members, General Partners (GPs), placement agents, and colleagues from legal, compliance, distribution, marketing, and CAM. While full ownership of workstreams is not expected at this level, participation in most projects is encouraged, fostering a collaborative environment. What you will do Support senior team members in liaising with GPs on performance questions, onboarding, documentation, redemptions, and subscription cycles. Check onboarding documents (PPM, subscription forms, KYC) for accuracy and completeness. Monitor outstanding items across funds and highlight potential risks to timelines. Conduct basic fund analysis, distinguishing between asset classes, strategies, and vehicles such as PE, VC, hedge, private credit, and public funds. Help assess which funds are suitable for the addx platform and ensure consistent comparisons across managers and strategies. Prepare due diligence materials (track record snapshots, peer comparisons, structure summaries) for senior review. Assist in producing sales materials, factsheets, EDMs, STO pages, brochures, ensuring all data is current and accurate. Respond to straightforward questions from marketing and CAM teams about redemptions, subscriptions, NAV, and fund performance. Develop an understanding of investor preferences and how funds are positioned for different investor groups. Spot inefficiencies and raise critical issues early to prevent escalation. Work to minimize errors in document handling, data entry, and communication with stakeholders. Learning and development Expand knowledge of fund structures, strategies, fee models, and market participants across private and public assets. Build a solid grasp of addx’s internal processes for onboarding and fund management.

Join Funding Societies | Modalku, the largest SME digital finance platform in Southeast Asia, operating in Singapore, Indonesia, Thailand, Malaysia, and Vietnam. Supported by renowned investors such as Sequoia India (Peak XV), Softbank Vision Fund, Khazanah, and SMBC Bank, we provide essential business financing to small and medium-sized enterprises (SMEs) through funding from individual and institutional investors. We are committed to delivering innovative payment solutions for SMEs and consumers alike.At Funding Societies | Modalku, we embody our core values - GETFS:Grow Relentlessly: Always strive to become our best selves.Enable Teamwork, Disable Politics: Together, we achieve more.Test Measure Act: Embrace curiosity and innovation.Focus on Impact: Prioritize actions that yield tangible results.Serve with Obsession: Build long-lasting customer relationships through dedication.As an Account Manager, you will take charge of a diverse portfolio, fostering relationships with potential and existing borrowers while expanding our client base. Your role will be crucial in driving business growth and ensuring the ongoing success of Funding Societies.

Funding Societies | Modalku is the leading digital finance platform for SMEs in Southeast Asia, licensed and operational across Singapore, Indonesia, Thailand, Malaysia, and Vietnam. Backed by prominent investors including Sequoia India (Peak XV), Softbank Vision Fund, Khazanah, and SMBC bank, we provide essential business financing options to small and medium-sized enterprises (SMEs) funded by individual and institutional investors. Additionally, we offer payment solutions to both SMEs and consumers.At Funding Societies | Modalku, we embody our core values GETFS:Grow Relentlessly: Strive to unveil our best, most authentic selves.Enable Teamwork, Disable Politics: We believe in collaborative success.Test Measure Act: Embrace curiosity and innovation through experimentation.Focus on Impact: We are driven by action and tangible outcomes.Serve with Obsession: Foster long-lasting relationships through a customer-centric approach.We are on the lookout for an IT Engineer to join our IT & Enterprise Security team. This role involves providing exceptional support to our employees (our customers), continuously enhancing our IT support processes, and ensuring compliance with regulatory requirements across all operating countries.

About the Position iCapital, a dynamic and rapidly expanding firm, is in search of talented professionals to help our clients in the APAC region gain access to a wide range of alternative investment opportunities. We are currently looking for a Vice President of Product Development and Fund Structuring to join our dedicated team in Singapore. This key position will be instrumental in providing exceptional support to our clients and partners as we further our growth in the APAC market. As the Vice President of Product Development and Fund Structuring, you will engage in two primary areas: Technical Expertise and Fund Structuring: You will contribute your technical expertise to the fund structuring process, specifically designed for major APAC markets. This includes collaborating with leading global alternative investment managers and important regional financial institutions such as global and regional banks, and wealth management platforms. Product Lifecycle Management: Your focus will be on alternative investment vehicles within the private market asset sector. You will manage the entire product lifecycle, ensuring that our fund offerings are optimized to meet the investment preferences of our discerning clients. This strategic role directly supports the implementation of market strategies for the private wealth sector. This role presents an exciting opportunity to enhance your skillset and accelerate your career in a collaborative environment backed by industry leaders. The ideal candidate will demonstrate a strong intellectual curiosity, a commitment to ongoing professional development, and an ability to thrive in a fast-paced, entrepreneurial setting. This position will report directly to the Head of Product Development and Structuring for APAC. Key Responsibilities Lead Fund Launch Initiatives in the APAC Market: Facilitate the launch of new private market fund offerings across APAC, including supporting client presentations for new product mandates, driving product design and structuring, and overseeing the comprehensive fund launch process. Enhance Market Insight: Acquire a thorough understanding of the target market for iCapital in the APAC region. Utilize insights from regional industry landscape studies, competitor analysis, and client/market trends while collaborating closely with internal teams. Stakeholder Collaboration: Work in close partnership with both internal and external stakeholders to build an effective product operational framework and operating model that meets the needs of our clients.

This Financial Planning & Analysis Intern position is based in Singapore and sits within the Finance team at Funding Societies | Modalku. The internship centers on supporting the FP&A function, with a focus on monthly reporting, budgeting, and performance analysis for business activities across Southeast Asia. What you will do Assist with monthly financial reporting and help prepare key deliverables for management. Support budgeting processes and contribute to performance analysis for multiple markets in the region. Work directly with real financial data, gaining practical experience beyond preparing presentations. Location This role is based in Singapore. About Funding Societies | Modalku Funding Societies | Modalku is a digital finance platform serving small and medium-sized enterprises (SMEs) in Southeast Asia. The company operates in Singapore, Indonesia, Thailand, Malaysia, and Vietnam, connecting SMEs with both individual and institutional investors, and providing payment solutions for businesses and consumers. Investors include Sequoia India (Peak XV), Softbank Vision Fund, Khazanah, and SMBC Bank. Our values Grow Relentlessly: Always seek improvement and personal growth. Enable Teamwork, Disable Politics: Collaboration drives results. Test Measure Act: Embrace curiosity and innovation through experimentation. Focus on Impact: Prioritize actions that create real results. Serve with Obsession: Commitment to customer satisfaction shapes long-term relationships.

As the Associate Director of Private Equity Fund Accounting, you will report directly to the Senior Associate Director of Client Operations within our Fund Administration team. Your key responsibilities will encompass:Delivering comprehensive fund accounting and administration services to our private equity clientele, which includes NAV preparation and review, custody servicing, investor record-keeping, and detailed reporting.Leading and mentoring a team of Fund Accountants to enhance service delivery and facilitating staff training on all elements of the NAV process.Collaborating with banks, auditors, brokers, and custodians to guarantee seamless service delivery and timely completion of NAV.Reviewing and approving fee schedules, including the calculation of management and carried interest, ensuring adherence to relevant fund documentation.Overseeing investor allocations for each NAV cycle, waterfall calculations, custody trading documents, processing capital calls, and distribution wires, ensuring compliance with client instructions and deadlines.Partnering with both the internal AML team and administrators to fulfill all AML requirements.Addressing all client inquiries promptly and effectively.Reviewing and signing schedules, reports, and files to assure compliance with organizational controls.Allocating resources adeptly to ensure all tasks are completed in line with Service Level Agreements.Authorizing payment of fund expenses through applicable banking systems while following established controls.Assisting in the preparation and review of audited financial statements and annual audits.Reviewing reports for regulatory authorities.Establishing fund or client-specific protocols that cover all facets of our services; ensuring cross-training and adequate coverage for all client services.Contributing to the expansion and growth of the local office.Generating ideas to enhance the NAV process, technological advancements, and client reporting.Engaging in various system initiatives and projects.

The Company You’ll JoinCarta is at the forefront of connecting founders, investors, and limited partners through cutting-edge software specifically designed for the venture capital, private equity, and private credit sectors. With the trust of over 65,000 companies across more than 160 countries, Carta's robust platform provides essential tools for building, investing, and scaling businesses with confidence.Our Fund Administration platform supports over 9,000 funds and SPVs, encompassing nearly $185 billion in assets under management. With features tailored to enhance the strategic capabilities of fund CFOs, Carta is recognized by respected organizations such as Fortune, Forbes, and Inc., and is celebrated as a great workplace by Great Places to Work. We are shaping the future of private market infrastructure.Together, we are developing a comprehensive ERP solution for private markets. Traditional ERP systems fall short in addressing the unique needs of private funds. Our innovative software for the Office of the Fund CFO redefines how private markets operate, making them more aligned with public market standards.To learn more about our offices and culture, please visit our Carta careers page.The Team You’ll Work WithThe Fund Administration team at Carta is experiencing rapid growth, and we are eager to welcome talented, motivated individuals who are ready to dive in and contribute. Our core competencies revolve around technical excellence, client management, and innovative thinking. We prioritize our customers, are committed to continuous learning, excel in problem-solving, and maintain stringent data security protocols. We manage projects effectively while fostering a professional community and teamwork.Discover more about our approach to fund administration here.The Problems You’ll SolveIn this role, you will have the chance to support the administration of funds and investment vehicles while developing systems and innovative solutions to optimize internal processes. Collaborating with some of the world’s most skilled fund managers and dealmakers, you will assist them in achieving their goals of nurturing the companies of tomorrow.You will engage in various projects and initiatives across the business, ensuring timely delivery of objectives while maintaining compliance with relevant regulations. Your role will involve collaboration with fund administration, compliance, sales, and product teams on pertinent issues related to our offerings.

Are you a strategic thinker with a passion for data management and private equity? Join our dynamic team as an Associate Director in the Client Data Team at Mufg Investor Services. In this pivotal role, you will lead initiatives that drive the accuracy and integrity of client data within the fund accounting sector, specifically focusing on private equity investments.Your expertise will guide our efforts to enhance data workflows, improve operational efficiencies, and deliver exceptional service to our clients. Collaborate with cross-functional teams to develop data solutions that meet regulatory requirements and align with industry best practices.

Funding Societies | Modalku stands as the foremost digital finance platform for SMEs in Southeast Asia. Operating in Singapore, Indonesia, Thailand, Malaysia, and Vietnam, we are proudly backed by renowned investors such as Sequoia India (Peak XV), Softbank Vision Fund, Khazanah, and SMBC Bank. Our mission is to empower small and medium-sized enterprises (SMEs) through accessible business financing, funded by both individual and institutional investors, and to deliver innovative payment solutions to SMEs and consumers alike.At Funding Societies | Modalku, we embody our core values defined by GETFS:Grow Relentlessly: We strive to become our best and most authentic selves.Enable Teamwork, Disable Politics: Together, we succeed by fostering collaboration.Test Measure Act: We remain curious, continuously innovating and experimenting.Focus on Impact: We prioritize actions that lead to tangible results.Serve with Obsession: We cultivate long-term relationships through a customer-centric approach.The Senior Relationship Manager (Strategic Investors Team) will join a dynamic team dedicated to enhancing FSMK's capital position by raising regional debt across Accredited Investors (AIs), High Net Worth Individuals (HNWI), and Family Offices (FO). This role is key to expanding and solidifying our presence in the private credit B2B sector, and it offers the opportunity to lead debt initiatives within a sophisticated and ever-evolving environment.Key Responsibilities:Act as the primary market representative in identifying and approaching AIs, HNWIs, and FOs, including sourcing overseas funding opportunities and developing marketing materials.Provide investment advisory services.Deliver a unique suite of private investment options and insights to both prospective and existing clients.Manage and nurture existing relationships with stakeholders and investors.Assist with front, middle, and back-end processing functions.Lead due diligence processes with various clients.Collaborate with team members on goal-oriented initiatives.

Funding Societies | Modalku stands as the premier digital finance platform for SMEs in Southeast Asia. Operating in Singapore, Indonesia, Thailand, Malaysia, and Vietnam, we are proudly backed by esteemed investors including Sequoia India (Peak XV), Softbank Vision Fund, Khazanah, and SMBC Bank. Our mission is to empower small and medium-sized enterprises (SMEs) with accessible business financing, funded by both individual and institutional investors, while also providing comprehensive payment solutions for SMEs and consumers alike.At Funding Societies | Modalku, we embrace our core values encapsulated in GETFS:Grow Relentlessly: We strive for excellence and authenticity in our work.Enable Teamwork, Disable Politics: Our success is built on collaboration and mutual support.Test Measure Act: We foster a culture of curiosity, innovation, and experimentation.Focus on Impact: We prioritize actions that yield tangible results.Serve with Obsession: Our commitment to customer satisfaction drives our long-term relationships.We are currently looking for a dynamic and detail-oriented Senior Executive to spearhead digital automation initiatives across various business functions in Singapore. This role is pivotal in streamlining internal workflows, minimizing manual tasks, and boosting operational efficiency through the strategic design, implementation, and maintenance of automation tools and processes.You will collaborate closely with cross-functional teams—including Product, Sales, Credit, Collections, Client Experience, and Operations—to develop scalable solutions that enhance productivity and data visibility.Key Responsibilities:Automation & Workflow Implementation:Design, build, and optimize workflow automations utilizing tools like Activepieces, SendGrid, HubSpot, Jira, and other low/no-code platforms.Identify repetitive tasks and propose scalable automation solutions to enhance process efficiency.Lead automation projects for product workflows (e.g., Start-up Financing onboarding and renewal processes) ensuring seamless integration and accurate reporting.Develop and maintain CRM dashboards and performance tracking tools for improved visibility of business metrics.Project Support:Collaborate with cross-functional SG teams on both ad-hoc and strategic automation initiatives.Provide technical and operational support for new digital tools, workflow enhancements, and system rollouts.Document workflows, standard operating procedures (SOPs), and user guides to facilitate change management.System Maintenance & File Management:Maintain and enhance existing automation flows to ensure reliability, scalability, and compliance.

Funding Societies | Modalku is a leading digital finance platform dedicated to empowering small and medium-sized enterprises (SMEs) across Southeast Asia. Operating in Singapore, Indonesia, Thailand, Malaysia, and Vietnam, we are supported by prominent investors such as Sequoia India (Peak XV), Softbank Vision Fund, Khazanah, and SMBC Bank. Our mission is to deliver innovative business financing solutions to SMEs, facilitated by both individual and institutional investors, alongside providing payment solutions for SMEs and consumers.At Funding Societies | Modalku, we embody our core values through GETFS:Grow Relentlessly: We strive to be our best and most authentic selves.Enable Teamwork, Disable Politics: Collaboration is essential for mutual success.Test Measure Act: We embrace curiosity and innovation, continually reinventing ourselves.Focus on Impact: We prioritize actions that create tangible results.Serve with Obsession: Our commitment to customer satisfaction fosters long-term relationships.

Company Overview:Founded in 1983, Caxton Associates is an esteemed global trading and investment firm with a footprint in key financial hubs including London, New York, Monaco, Singapore, and Dubai. Our primary mission is to manage both client and proprietary capital through diverse liquid global hedge fund strategies. Our expansive mandate empowers us to trade across various global markets and instruments, with a pronounced emphasis on generating alpha for our esteemed clients.The Role:We are on the lookout for seasoned Portfolio Managers with expertise in a variety of strategies, including but not limited to:Discretionary MacroEmerging Markets MacroEquity Long/ShortEvent-DrivenFixed Income Relative ValueMedium-Frequency SystematicCommoditiesAs a Portfolio Manager, you will oversee a significant capital allocation, apply rigorous risk management techniques, and contribute to our dynamic, research-oriented environment. Collaboration is at the heart of our operations, fostering continuous discussions on global macroeconomic trends, geopolitical shifts, and financial market developments. We value professionals who can provide unique insights within their investment domains, enhance the firm’s strategic perspective, and leverage collective expertise to drive alpha generation.Key Responsibilities:Independently manage substantial capital allocations by designing, executing, and monitoring alpha-centric investment strategies.Develop portfolios aimed at achieving asymmetric returns with minimal correlation to conventional capital markets through identifying and exploiting unique market perspectives.Implement comprehensive risk management strategies, regularly evaluating the validity of all positions and investment hypotheses.Engage collaboratively within a global team, sharing and enhancing collective insights and knowledge.Maintain strict adherence to industry regulations and internal risk management protocols.

At StackAdapt, we are at the forefront of technology, empowering marketers to connect with their audiences effectively. Our AI-driven StackAdapt Marketing Platform processes a staggering 465 billion automated optimizations every second, bridging brand and performance marketing to achieve quantifiable results throughout the customer journey. Forward-thinking marketers trust StackAdapt to orchestrate impactful campaigns across various programmatic advertising and marketing channels.The Solutions team is dedicated to spearheading strategic growth initiatives across key verticals within our programmatic advertising product suite. As a Senior Solutions Analyst, you will play a pivotal role in enhancing the competitiveness of our platform by managing projects and partnerships, effectively delivering solutions to clients, and influencing the development of new products and features. This position provides a unique opportunity to collaborate with leaders across multiple teams, including Product, Engineering, Sales, Analytics, and Operations, as you help shape the future of AdTech and MarTech.While this role offers remote work flexibility, we prefer candidates to be based in Singapore.

Funding Societies | Modalku stands as the foremost digital finance platform for small and medium-sized enterprises (SMEs) across Southeast Asia. With licenses in Singapore, Indonesia, Thailand, Malaysia, and Vietnam, we are proudly backed by esteemed investors such as Sequoia India (Peak XV), Softbank Vision Fund, Khazanah, and SMBC Bank. Our mission is to empower SMEs by facilitating business financing sourced from individual and institutional investors, while also offering payment solutions tailored for both SMEs and consumers.At Funding Societies | Modalku, our core values encapsulated in GETFS guide our operations:Grow Relentlessly: We aim to be our best, most authentic selves.Enable Teamwork, Disable Politics: We believe in success through collaboration.Test Measure Act: Continuous curiosity drives our innovation.Focus on Impact: We prioritize actions that yield tangible results.Serve with Obsession: We are committed to building long-term, mutually beneficial relationships through a customer-centric approach.We are seeking a passionate and motivated individual to fill the role of Assistant Manager, Client Experience. This person will specialize in our SME lending product and will play a crucial role in enhancing client interactions.Key Responsibilities:Team Leadership & Oversight:Lead and mentor the Client Experience (CX) team, offering guidance, support, and training to uphold high service standards.Supervise daily CX operations, encompassing live chat, email, hotline support, and post-sales services.Track team performance metrics (e.g., response times, resolution rates, customer satisfaction) and implement necessary improvements.Customer Journey & Service Excellence:Ensure a seamless and consistent customer experience throughout all touchpoints—from onboarding (document collection, KYC) to post-loan servicing.Address escalated customer concerns with professionalism, delivering timely and satisfactory resolutions.Process & Experience Enhancement:Identify and rectify inefficiencies in the customer service workflows to drive continuous improvement.Collaborate with product, operations, and tech teams to enhance internal tools, client-facing platforms, and communication channels.Lead initiatives aimed at optimizing customer onboarding, engagement, and retention.Insights & Feedback Management:Proactively collect, analyze, and report on client feedback through calls, surveys, and interactions.Translate feedback into actionable insights, driving cross-functional follow-ups to enhance products, processes, and customer experiences.Stakeholder Collaboration & Reporting:Act as the CX point of contact in stakeholder meetings, ensuring alignment with business objectives and strategies.

Caxton Associates, established in 1983, is a prominent global trading and investment firm with a presence in key financial hubs including London, New York, Monaco, Singapore, and Dubai. Our primary focus is on managing client and proprietary capital through a diverse array of hedge fund strategies, encompassing discretionary macro, systematic macro, emerging markets macro, systematic trading, equity long-short, and event-driven approaches. We pride ourselves on our ability to trade across a multitude of global markets and instruments, aiming to generate alpha for our clients.About the Associate Portfolio Manager (APM) ProgramAt Caxton Associates, we are dedicated to fostering exceptional investment talent. Our commitment to professional growth is exemplified by the creation of the comprehensive two-year Associate Portfolio Manager (APM) Program, launched in 2012. This program serves as an outstanding avenue for high-potential investors from the buy-side, exceptional trading professionals from the sell-side, or elite quantitative analysts spanning various hedge fund disciplines.The APM Program offers immersive experiences and intensive training, honing participants' investment acumen with the ultimate goal of facilitating their advancement to senior Portfolio Manager roles within Caxton. Notably, over a quarter of our current Portfolio Managers have progressed through this esteemed program, highlighting its effectiveness.Candidate ProfileWe are in search of candidates who possess between 3 to 10 years of experience in asset management, hedge funds, or market making. The ideal candidate will have a strong understanding of and, preferably, direct experience in implementing investment strategies across the relevant markets. We value entrepreneurial individuals who are willing to take risks and are eager to cultivate and expand their investment strategies. The ability to collaborate effectively with various stakeholders while also working independently is essential, as is a demonstrated commitment to continuous personal and professional development.If you possess a profound passion for financial markets, a robust work ethic, and meet the criteria outlined above, we encourage you to apply. Please submit your CV, investment track record (if available), and a comprehensive outline of your proposed investment strategy, as this will be a critical component of your application.We look forward to the opportunity to explore your potential and welcome your contribution to the enduring legacy of Caxton.

Funding Societies | Modalku stands as the foremost digital finance platform dedicated to small and medium-sized enterprises (SMEs) across Southeast Asia. With a presence in Singapore, Indonesia, Thailand, Malaysia, and Vietnam, we are proud to be backed by prestigious investors such as Sequoia India (Peak XV), Softbank Vision Fund, Khazanah, and SMBC Bank among others. Our mission is to empower SMEs by providing them with accessible business financing solutions funded by both individual and institutional investors, alongside innovative payment solutions tailored for SMEs and consumers alike.At Funding Societies | Modalku, we embody our core values represented by GETFS:Grow Relentlessly: Commit to personal and professional growth.Enable Teamwork, Disable Politics: Foster a culture of collaboration to drive collective success.Test Measure Act: Embrace curiosity and continual innovation through experimentation.Focus on Impact: Prioritize actions that lead to meaningful results.Serve with Obsession: Cultivate lasting relationships through a customer-centric approach.In the role of Relationship Manager, you will be entrusted with the responsibility of nurturing and expanding a portfolio of SME clients. Your efforts in forging strong relationships with both potential and existing borrowers will be crucial in driving the business forward and ensuring the enduring success of Funding Societies.Key Responsibilities:Proactively generate leads for SME lending through various channels including phone calls and client visits.Educate SMEs on the advantages of peer-to-peer lending and our offerings.Follow up on inquiries and effectively qualify leads for SME financing.Enhance and maintain relationships with SMEs to address their financing needs.Identify opportunities for new product and service offerings that deliver exceptional value to customers.

Position OverviewAvePoint is on the lookout for an experienced Senior Business Analyst to enhance our Customer Success team. This role requires a strong background in enterprise software solutions, as you will play a critical part in optimizing our business processes and systems.Your Role and ResponsibilitiesGather and document requirements for software development, ensuring clarity and completeness.Develop deliverables such as Functional Requirements Documents, Use Cases, and interface designs.Bridge the gap between technical teams and business stakeholders by translating complex technical information into straightforward business terminology.Engage with both internal and external stakeholders to assess information needs and functional requirements proactively.Collaborate with developers and subject matter experts to define technical strategies while balancing usability and performance considerations.Contribute to testing activities and assist in designing effective methods and procedures for both internal and external projects.