About the job
About Us
Serval is an innovative AI-driven automation platform revolutionizing enterprise operations. We create intelligent agents capable of comprehending real-world workflows and executing them end-to-end, effectively replacing manual processes and outdated legacy systems with adaptive, learning software. Established in early 2024, Serval has quickly gained the trust of industry leaders such as General Motors, Notion, Perplexity, Vercel, Mercor, LangChain, and Verkada to streamline high-volume, complex operational tasks across their organizations.
At the heart of Serval lies an agentic AI platform that transforms natural language into actionable workflows. Our agents not only respond to requests but also reason, act across systems, and learn continuously from their interactions. What started as operational solutions has now evolved into a versatile AI automation layer applicable across IT, HR, Finance, Security, Legal, and Engineering domains.
Our mission is to eradicate repetitive, manual tasks within enterprises, empowering teams through intelligent automation. Ultimately, we aspire to create a universal AI operations layer—a network of agents that spans various business functions and executes the workflows essential for modern companies.
Backed by prominent investors such as Sequoia Capital, Redpoint Ventures, Meritech, First Round, and General Catalyst, and founded by experienced product and engineering leaders from Verkada, we are on a path to reshape the future of enterprise operations.

