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Senior AWS Developer

NeuraFlash, Part of AccentureRemote - United States
Remote Full-time

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Experience Level

Senior

Qualifications

Key Responsibilities:Collaborate closely with a Solution Architect to deliver effective contact center solutions. Provide technical advisory support during business process reviews, assisting in identifying customer requirements and processes. Detail technical solutions for functional User Stories. Configure Salesforce Service Cloud Voice and Amazon Connect solutions. Engage in hands-on development of a Solution Design, adhering to best practices and programming principles. Lead development tasks and mentor team members.

About the job

NeuraFlash, now part of Accenture, builds AI-powered solutions that help organizations modernize workflows and improve customer experiences. The team works with technologies such as Salesforce Einstein, Service Cloud Voice, Amazon Connect, and Agentforce. NeuraFlash has played a key role in developing and launching Agentforce, serving as Salesforce’s exclusive partner during its private beta and continuing as a top collaborator since launch.

Joining NeuraFlash means working alongside experts focused on advancing generative AI and AI agents. Projects range from developing advanced chatbots to optimizing business processes with the latest AI technologies, always aiming to deliver measurable results for customers navigating a changing digital landscape.

Role overview

The Senior AWS Developer designs and implements complex solutions using AWS-optimized architectures for enterprise clients. This remote role centers on building and deploying solutions for contact centers, with a strong focus on Amazon Connect.

What you will do

  • Design and implement intricate solution architectures on AWS for enterprise-scale projects
  • Develop and deliver contact center solutions using Amazon Connect
  • Apply security and scalability best practices to all AWS-based projects
  • Work with teams to integrate AI-driven features and streamline business processes

Requirements

  • Proficiency in Python or JavaScript
  • Strong understanding of core AWS services
  • Experience applying security and scalability best practices within AWS environments
  • Interest in contact center technologies, especially Amazon Connect

This is a remote position open to candidates based in the United States.

About NeuraFlash, Part of Accenture

NeuraFlash, part of Accenture, is a leading innovator in AI and cloud technologies dedicated to driving business transformation and enhancing customer engagement through advanced AI solutions.

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