Senior Associate, Client Strategy

Become a Part of ShopMy – Shaping the Future of Digital MarketingAt ShopMy, we are transforming the e-commerce landscape by creating an innovative platform for human-led curation on a massive scale.ShopMy empowers brands to launch and expand impactful, performance-driven creator programs while enabling the most influential creators to monetize their reach and connect directly with beloved brands. Our operating system allows consumers to discover and purchase top-tier products through premium brands, trendsetting tastemakers, and authentic human curation.Having recently achieved unicorn status with a valuation of $1.5 billion, backed by leading investors such as Bessemer Venture Partners, Avenir Growth Capital, and Bain Capital Ventures, we are excited to invite you to help define the future of curated commerce at the crossroads of technology, culture, and style.About the Role...We are seeking a Senior Associate, Client Strategy to join our Client Success team. In this role, you will manage a diverse portfolio of brand partners on the ShopMy platform, providing expert guidance on their affiliate strategies and driving performance outcomes. Your contributions will be vital to the retention and growth of our brands, which are critical to ShopMy's overall success. This position is ideal for a proactive, data-oriented individual eager to enhance the experience of our brand partners.

Be Part of ShopMy – Shaping the Future of Digital MarketingAt ShopMy, we are transforming e-commerce by creating a platform for large-scale, human-led curation.We empower brands to launch and expand impactful creator programs while enabling influential creators to monetize their reach and collaborate with their favorite brands. Our platform allows consumers to discover and purchase premier products through trusted brands, cultural leaders, and genuine human curation.Recently achieving unicorn status with a $1.5B valuation, backed by prominent investors such as Bessemer Venture Partners, Avenir Growth Capital, and Bain Capital Ventures, we invite you to help us shape the future of curated commerce at the intersection of technology, culture, and style.Role Overview...We are looking for a Client Strategy Associate to join our Brand Success team. In this pivotal role, you will assist in managing and optimizing our diverse portfolio of brands on the platform. Retaining our brands is a top priority at ShopMy, and your contribution will be vital to our growth and success. You will support our Client Strategy Managers in enhancing our brands' experiences and outcomes on the platform.

Join UM, a pioneering global media agency dedicated to Futureproofing our clients' businesses. We harness the power of comprehensive business analytics and real-time insights to drive growth and enhance the entire consumer journey through content and connections. With a presence in over 100 countries and a diverse team of over 3,000 professionals, UM collaborates with esteemed global clients such as Accenture, American Express, GoPro, Johnson & Johnson, Levi Strauss & Co, Mattel, Sony, and Spotify. Our global headquarters are located in New York City, and we maintain offices across North America in San Francisco, Los Angeles, Dallas, Chicago, Birmingham, Detroit, Montreal, and Toronto.At UM, we believe that our employees are our most valuable asset. We are devoted to cultivating a culture founded on Diversity, Equity & Belonging, ensuring that every individual feels included and their contributions are recognized. We emphasize personal and professional development, encourage an entrepreneurial mindset for pursuing passion projects, and celebrate our community with joyful moments. Our leadership is committed to nurturing a caring culture that influences every aspect of our organization, from flexible work arrangements to career development and regular talent assessments.Our core values guide us in our pursuit of excellence:Fearless: We express our true selves at work and fully engage in our tasks.Optimistic: We face challenges with empathy and curiosity, infusing joy into our endeavors.Relentless: We are steadfast in seeking the best solutions and eager to rethink possibilities.Unified: We collaborate to achieve what we cannot accomplish alone.Masterful: We continuously develop our skills, raising standards in our industry and beyond.We take pride in being recognized as an AdAge Best Place to Work multiple times, a Top Workplace in the US by Great Places to Work, and a Top 10 FORTUNE 2022 Best Workplace in Advertising & Marketing. Our employees echo this sentiment, with over 90% affirming that UM is a great workplace and 95% expressing pride in being part of UM.Position OverviewWe are looking for a driven and talented Senior Associate, Strategy who will assist the Strategy Director in shaping communication strategies for our key brands. This role involves identifying insights across cultural, category, consumer, and connection landscapes to develop strategic planning frameworks.

Join ShopMy – Pioneering the Future of Digital MarketingAt ShopMy, we are transforming the landscape of e-commerce by developing infrastructure that enables human-led curation at an unprecedented scale.We empower brands to launch and expand impactful, performance-driven creator programs, while providing the most influential creators the opportunity to monetize their influence and directly collaborate with brands they admire. With our innovative operating system, ShopMy facilitates consumers in discovering and purchasing premier products through renowned brands, culture-defining tastemakers, and authentic human curation.Recently achieving unicorn status with a valuation of $1.5B, backed by esteemed investors such as Bessemer Venture Partners, Avenir Growth Capital, and Bain Capital Ventures, we are eager to meet individuals passionate about shaping the future of curated commerce at the convergence of technology, culture, and taste.About the Role…As a Senior Manager of Client Strategy, you will be a vital partner to ShopMy's clients (brands), ensuring effective day-to-day management and outstanding client satisfaction. The retention of our brands is paramount to our mission at ShopMy, and your contributions will be pivotal in our growth, scalability, and overall success. To excel in this position, you must be organized, engaged, detail-oriented, and proficient in advising on affiliate marketing programs. You will also enhance our brands' experiences and successes on our platform. The ideal candidate will demonstrate ownership and the ability to think strategically from a business perspective. Our top Senior Managers in Client Strategy are self-starters who thrive in a fast-paced environment with minimal guidance.

About the TeamThe Strategy & Operations team serves as the driving force behind DoorDash’s growth, tackling high-priority challenges, formulating strategies, and delivering measurable business results. We are committed to an ownership mentality, where teams are empowered to not only define but also execute strategies effectively.The DoubleDash Strategy & Operations team is dedicated to enhancing multi-vertical growth by optimizing the customer journey in the DoorDash marketplace, ensuring seamless order discovery, addition, and completion. Collaborating closely with Product, Pricing, Finance, Analytics, and Operations, we strive to enhance revenue, improve cost efficiency, and elevate customer experience through a strategic blend of analytics, operational adjustments, and product innovations.About the RoleThe Senior Associate position in Strategy & Operations is pivotal to the DoubleDash growth engine, integrating funnel optimization, product experimentation, and marketplace economics. In this role, you will oversee daily operations that fuel our product testing, launching, and iterative processes: designing effective experiments, analyzing results to guide strategic decisions, and collaborating with Product, Operations, Engineering, and Finance to convert insights into actionable outcomes. This is a dynamic role that offers high throughput and autonomy, ideal for individuals eager to refine their skills in experimentation and product analytics while directly influencing a business segment that impacts millions of orders.You will report to the Senior Manager of Marketplace Strategy & Operations on the DoubleDash team within the US Marketplace organization. This role is located in the United States, with flexibility across various DoorDash office hubs to facilitate close cross-functional collaboration.Your Excitement About This Opportunity Includes...Identifying and resolving complex business challenges by formulating critical questions, analyzing data, and converting insights into actionable recommendations.Owning and enhancing essential elements of the DoubleDash experience, leading initiatives from planning through to launch and ongoing refinement.Collaborating with cross-functional teams to drive impactful outcomes across the organization.

About the TeamJoin our dynamic Advertising & Promotions team at DoorDash, where we bridge the gap between e-commerce and advertising. Our mission is to deliver impactful digital solutions that empower advertisers to connect with diverse audiences, including consumers, dashers, and merchants. In this role, you will provide invaluable insights that enhance our Ads Team and support our advertisers.About the RoleLead the management and execution of campaign and business reporting for our top advertising partners.Develop insightful case studies and be the go-to subject matter expert on our comprehensive suite of marketing solutions.Analyze trends and craft actionable recommendations for clients to optimize their business strategies.Collaborate with our Account Management and Sales teams to enhance their sales strategies and effectiveness.Work closely with cross-functional teams, including sales, marketing, analytics, and product development.You’re excited about this opportunity because you will…Build - You thrive on leveraging data to create insights that support sales and account teams, as well as clients.Operate - You are not afraid to dive into the details and get your hands dirty.Problem Solve - You enjoy tackling complex problems and deriving answers through data analysis.Partner - You have experience collaborating with sales and account teams, understanding their needs, and helping them achieve their objectives.We’re excited about you because…You possess 2-5 years of experience in analytics, consulting, strategy & operations, or related fields, with a preference for high-growth startup experience.You are proficient in SQL, with intermediate to advanced skills.You have experience with Excel and PowerPoint (or Google Sheets and Google Slides).You are adept at managing multiple projects and priorities while consistently meeting deadlines.You have a proven track record of leveraging insights to drive business success in complex environments.

Teamwork Makes the Stream Work. Join Roku in Revolutionizing TelevisionAs the leading TV streaming platform across the U.S., Canada, and Mexico, Roku is on a mission to transform how viewers engage with television. We are dedicated to connecting audiences with their favorite content, empowering content creators to reach vast audiences, and providing advertisers with innovative tools for consumer engagement.From day one, your contributions at Roku will be impactful and appreciated. In our dynamic environment, every team member plays a crucial role in delivering exceptional experiences to millions of global TV streamers while gaining diverse expertise across multiple domains. About Our TeamAt Roku, we operate with a sports team mentality, collaborating cross-functionally to achieve our objectives. The Client Marketing and Strategy team serves as the strategic backbone to sales, constructing long-term strategies and solutions that drive revenue growth and strengthen partnerships with key accounts. By working closely with sales, we ensure our clients continuously evolve their CTV strategies and embrace innovative products, collectively shaping the future of television.Role OverviewAs a Client Strategy Manager, you will craft tailored, brand-specific solutions that align with critical business goals. You will conceptualize top-tier streaming campaigns and collaborate with diverse teams to ensure our proposed strategies yield optimal performance. This role demands an individual who thrives in ambiguity, navigates uncertainty with confidence, wears multiple hats, and approaches challenges with a solutions-focused mindset in our fast-paced industry. Additionally, you will partner with the Ad Sales team to drive revenue and contribute to the evolution of streaming excellence in the CTV landscape.

About AirwallexAirwallex is the premier unified payments and financial platform tailored for global enterprises. With our unique blend of proprietary technology and software, we empower more than 200,000 businesses globally – including industry leaders like Brex, Rippling, Navan, Qantas, SHEIN, and others – providing comprehensive solutions for managing everything from business accounts to payments, spend management, treasury, and embedded finance on a global scale.Founded in Melbourne, our dynamic team of over 2,000 innovative professionals spans 26 offices worldwide. With a valuation of US$8 billion and support from renowned investors such as T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is at the forefront of revolutionizing the global payments and financial landscape. If you're eager to embark on the most ambitious journey of your career, we invite you to join our team.

About EliseAIAt EliseAI, we are revolutionizing vital industries such as housing and healthcare. We believe that securing a home and accessing quality healthcare should be straightforward for everyone. By seamlessly integrating AI agents into existing workflows, we enhance efficiency, lower costs, and elevate the overall experience for all stakeholders.Housing: Our platform simplifies the rental experience, allowing users to tour apartments, sign leases, submit maintenance requests, and maintain communication with their property management team—all within a single interface.Healthcare: We streamline the process of scheduling appointments, completing intake forms, and facilitating communication between patients and providers, enabling everyone to prioritize health over paperwork.At EliseAI, organizations can minimize manual tasks, enhance accessibility, and provide a cohesive experience across essential services. We recently secured a $250 million Series E funding led by Andreessen Horowitz to accelerate our mission.The Growth Strategy TeamOur Growth Strategy team is pivotal in shaping how EliseAI is perceived, understood, and valued in the marketplace. We manage the positioning and identity of both the platform and its products, designing and executing high-impact growth initiatives that propel the company forward and generate a robust pipeline.Operating like a startup within a startup, our team embodies the passion and ownership of a founding group while benefiting from the resources, market access, and product depth of a well-funded Series E company. Our mandate is to transform products and platform capabilities from vague to precisely defined, then ensure execution aligns with this positioning across all market touchpoints. This role requires deep collaboration across functions (Product, Sales, Engineering, Leadership) and grants founder-level ownership from day one.Team members excel by combining strategic insight and contextual awareness with technical skills and complete ownership of execution. You will be expected to seamlessly transition between crafting compelling product narratives and developing automated systems for large-scale delivery, between formulating go-to-market strategies and diving into the data, tools, and infrastructure necessary to bring them to life.

Team Overview The Strategy & Operations group at DoorDash shapes the direction of our In-Store business line. This team focuses on sustainable growth and operational improvements by working across functions. Using data-driven insights, the team refines processes and supports decisions that improve customer experience and encourage innovation throughout the company. Role Summary The Senior Associate, In-Store - Strategy & Operations, serves as a key connector among Product, Go-To-Market (GTM), and merchant teams within DoorDash’s In-Store business (also known as SevenRooms). This role manages the commercialization of new add-on products, including Events and Lite, from early MVP testing through large-scale sales pilots and global GTM launches. Main Responsibilities Lead commercialization projects for new add-on products, coordinating efforts from MVP to global launch. Organize and align cross-functional teams, acting as the central point of coordination for each initiative. Oversee legal agreement coordination, product naming, FAQ drafting, sales positioning, and pricing and packaging strategies. Analyze market opportunities and conduct competitive research to inform go-to-market plans. Adapt global strategies to fit regional needs and market conditions. Use data analysis to build consensus and support decisions with cross-functional partners. What Sets You Up for Success Strong ability to synthesize complex data and communicate findings clearly. Experience building alignment among stakeholders in ambiguous situations. Comfort operating independently and driving projects in a B2B SaaS environment. Structured thinking and a bias for action, especially when navigating uncertainty. Dedication to using data to drive measurable revenue growth. Location This position is based in New York, NY.

About the TeamAt DoorDash, our Commerce Platform is a dynamic fulfillment service that supports restaurants, grocers, and retailers across the United States and beyond. It empowers these businesses to implement eCommerce fulfillment for their direct-to-consumer experiences.As a key member of the Commerce Platform team, the Senior Associate will have a pivotal role in defining, testing, and scaling our most significant initiatives.About the RoleIn your position as a Senior Associate on the Commerce Platform Growth Strategy & Operations team, you will be instrumental in driving our growth and success. Owning this segment directly, your responsibilities will include developing and executing our growth strategies with some of our largest and most strategic clients. This entails launching and scaling partnerships, identifying product-market fit, crafting strategic go-to-market approaches, and collaborating cross-functionally to advance solutions.We aspire to innovate and introduce groundbreaking products to the market. On any given day, you might collaborate with colleagues to design experiments aimed at enhancing quality and delivery operations, test cutting-edge marketing strategies, address challenges that streamline processes for both us and our merchants, or analyze data to clarify performance at the most granular level, ensuring we continue to grow. The ideal candidate will be a self-motivated individual with an entrepreneurial spirit, capable of taking ownership, developing plans from the ground up, and driving execution while securing cross-functional support to achieve the strategic objectives of DoorDash Commerce Platform.You will report to a Manager within our Commerce Platform Restaurants team in the Platform Products organization.

The Senior Associate, Marketplace Audience Strategy & Operations role at DoorDash centers on building and refining how the company engages with its marketplace audiences. This position is based in several major cities, including San Francisco, New York, Seattle, Miami, Los Angeles, Denver, Washington D.C., Tempe, Chicago, and Austin. Role overview This role focuses on analyzing market trends and working closely with teams across DoorDash to develop new approaches for audience engagement. The work involves both strategic planning and hands-on operational improvements aimed at boosting overall marketplace performance. Collaboration Expect regular collaboration with colleagues from different departments. Sharing insights and coordinating efforts will be a key part of daily work, ensuring that strategies align with broader company goals. Key responsibilities Analyze market trends relevant to DoorDash’s marketplace Develop strategies to engage and grow audience segments Work with cross-functional teams to implement and optimize these strategies Identify operational improvements to enhance marketplace performance

About ValonValon is pioneering an AI-native operating system tailored for regulated finance, commencing with mortgage servicing. As a Series C enterprise backed by a16z, we are revolutionizing sectors often deemed too intricate to innovate. Instead of relying on outdated legacy systems, we took a bold path: establishing and managing our own mortgage servicing business, currently overseeing over $110 billion in loans. This endeavor has not only been fundamental to our understanding of the complexities involved but has also enabled us to develop software that effectively functions within regulated environments.The results are remarkable. We've transitioned mortgage servicing from a traditionally low-margin business into one boasting over 60% margins while significantly enhancing customer experiences. Major enterprise contracts are being deployed industry-wide. Our platform, ValonOS, structures every process, making it programmable and ideally suited for the AI era. With all operations flowing through a unified system enriched with data, AI agents do more than just automate tasks—they continuously enhance operational efficiency. Mortgage servicing is merely the starting point in our vision to revolutionize regulated industries and beyond.About the RoleWe are seeking a Senior Associate, Strategy & Operations to spearhead the identification, design, and implementation of the strategies, systems, and processes necessary for Valon to thrive during our next growth phase. You will become an integral part of our agile Strategy & Operations team, dedicated to eliminating bottlenecks within the business and developing new processes and functions from the ground up. This role will require you to connect various departments and leverage your influence across Product, Engineering, Deployment, Legal, and more, ensuring high-quality execution.

About UsAt Findigs, we are dedicated to revolutionizing the rental experience for everyone. Our mission is to simplify the journey of renting by ensuring fairness and convenience at every step. We aim to transform the renting landscape into a stress-free experience.Our innovative digital rental application provides a secure and efficient process for renters to apply and get approved for their next home. We focus on creating advanced software and services for property managers across the nation, enabling them to offer outstanding service to renters while processing applications with exceptional speed and accuracy.Our TeamThe Finance team at Findigs is multifaceted, managing everything from financial planning and compliance to customer fund flows and investor reporting. As a small, agile team, we collaborate closely with internal stakeholders and external accountants to oversee budgets, manage filings, track key performance indicators (KPIs), and ensure that every financial process enhances both customer satisfaction and business efficiency. Our objective is to provide clarity, discipline, and insightful guidance for every dollar that flows through Findigs.Your RoleWe are in search of a Senior Finance & Strategy Associate to deliver forward-looking financial insights and support strategic decision-making across the organization. This role places you at the crossroads of finance, go-to-market strategies, operations, and product development—partnering with various teams to facilitate core financial planning and analysis (FP&A) processes, establish reporting frameworks, and address critical analytical projects that will shape our growth path. This position is perfect for a proactive individual who thrives in dynamic environments and seeks to make a significant strategic impact.Reporting to the Head of Finance, you will collaborate with our Senior Accounting & Operations Associate to create a comprehensive financial overview, focusing on converting data into actionable insights. Joining our compact yet powerful team, you will embody a spirit of collaboration, ownership, and the belief that no task is too small or too large.

Join our dynamic Marketplace Strategy & Operations team as a Senior Associate, specializing in Restaurant Growth. In this pivotal role, you will spearhead initiatives to enhance our restaurant marketplace, launching innovative selections, optimizing in-app merchandising, and forging new merchant partnerships. Your efforts will directly contribute to increasing marketplace revenue while strengthening DoorDash's collaboration with restaurant partners. We're looking for a proactive individual with a strong analytical mindset and a passion for driving growth in a fast-paced environment. If you're ready to take ownership of impactful projects and tackle customer challenges, we want to hear from you! This position offers a hybrid work model, blending in-person teamwork with remote flexibility.

Kepler Group specializes in engineered marketing, where every message and advertisement fosters a more personalized and effective relationship between brands and their consumers. We serve as clients’ agency of record, their in-house team, or a blend of both, leveraging data and technology across all digital media and data-driven CRM channels.Recognized by AdAge as one of the Best Places to Work in 2022, Kepler prides itself on creating a supportive environment for our team and clients alike.We maintain transparency with our employees, sharing updates on company performance, financials, and how we address challenges.Our growth presents unparalleled opportunities for you to shape the direction of the company.We foster a fun workplace where you can collaborate with and learn from the brightest minds in the industry.The Associate Vice President (AVP) is a key leadership role responsible for managing Kepler’s largest and most intricate client partnerships. This position oversees daily operations of a team of over 100 specialists and managers across various business lines within a single enterprise organization. The AVP directly manages 5-7 Director-level leaders and reports to the VP/SVP of our Strategy Team.As a senior leader, you will also drive the growth of the Client Services organization, develop innovative media strategies, identify best practices, and refine Kepler’s distinctive approach to planning, client management, and media deployment. This is not a traditional account management position; we seek an experienced digital media leader who merges deep technical knowledge with executive-level client leadership skills. The ideal candidate will translate complex media strategies into tangible business outcomes, cultivate trusted relationships within enterprise organizations, and proactively expand partnerships through an active onsite presence.

DoorDash is seeking a dynamic and results-oriented Senior Associate for our Marketplace Strategy & Operations team, dedicated to enhancing our DashPass subscription service. As a pivotal member of this rapidly growing segment, you will shape the subscriber experience, derive crucial insights, and spearhead innovative product testing. Join us in our mission to develop the most valuable subscription offering for our loyal customers.

About the TeamAt DoorDash, our Drive division is experiencing unprecedented growth as a fulfillment platform catering to restaurants, grocers, and retailers both domestically and internationally. We empower our partners to seamlessly integrate eCommerce fulfillment into their first-party experiences.About the RoleWe are on a mission to launch innovative SaaS products aimed at strengthening our merchant partners' relationships with their customers and enhancing brand visibility. We are looking for a strategic thinker to help us effectively introduce these products to the market and encourage widespread adoption.Example: A reputation management platform. Envision this as a centralized tool for merchants to comprehend and respond to customer feedback, enabling actionable insights.Our offerings are part of the DoorDash Commerce Platform, which serves enterprise-level restaurant brands, regional chains, and independent operators. You will engage with multiple products at different stages of development.Why You'll Love This Opportunity...This position blends strategic and operational responsibilities. Below are examples of the challenges you will tackle:Refine the sales playbook and product messaging. Discover effective messaging strategies for diverse merchant segments—enterprise chains, mid-market regional players, and independents. Experiment, iterate, and scale your findings.Conduct competitive analysis. Assess the market landscape and articulate the advantages our solutions offer over alternatives (or inaction, which can often be the greatest competitor).Engage directly with merchants. This role involves consultative sales interactions where you will connect with merchant decision-makers—marketers, operations leads, and franchise consultants—to deeply understand their goals and demonstrate how our tools can streamline their operations and enhance their leverage.

The New Verticals Strategy & Operations team at DoorDash shapes the future of delivery for groceries, convenience items, alcohol, and retail products. This group manages both first-party operations, like DashMarts, and third-party partnerships with a range of merchants. DashMarts deliver household essentials, groceries, and local favorites directly to customers, powered by DoorDash’s logistics platform. Central Operations ensures these services run efficiently and that DashMarts and third-party partners work together smoothly. About the Role DoorDash is hiring Senior Associates for the Central Strategy & Operations team. These roles focus on improving delivery and labor efficiency for New Verticals. Senior Associates use operational and product insights to build logistics systems and frameworks, taking responsibility for key efficiency metrics that impact business results from start to finish.