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Senior Associate, Client Solutions

On-site Full-time

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Experience Level

Mid to Senior

Qualifications

We seek candidates who possess strong analytical skills, excellent communication abilities, and a proven track record in client management. A Bachelor's degree is preferred, along with a passion for delivering superior client solutions and the ability to thrive in a fast-paced environment.

About the job

Gerson Lehrman Group (GLG) is hiring a Senior Associate for its Client Solutions team in Seoul. This position sits within the Financial Services segment and focuses on supporting client firms with their research needs. The role centers on designing and delivering tailored research projects, fostering client relationships, and collaborating closely with sales and product teams.

What You Will Do

  • Client Partnership: Coordinate timely, informative interactions between GLG experts and clients to support confident decision-making.
  • Help drive revenue growth by expanding relationships with existing clients and identifying new business opportunities.
  • Manage a portfolio of complex clients, acting as a thought partner to design and deliver custom projects such as consultations, surveys, and special initiatives.
  • Suggest and help implement new ideas for products and services to increase client engagement and revenue, working with Research, Sales, and Product teams.

Membership Management

  • Provide responsive, professional, and detail-oriented service to clients, modeling high standards within GLG.
  • Build relationships with GLG experts by onboarding new members and identifying consulting opportunities for them.
  • Connect with senior executives at client firms to strengthen partnerships.

Compliance and Confidentiality

  • Apply sound judgment to uphold GLG’s policies and procedures, maintaining the integrity of client engagements.
  • Communicate the value of GLG’s compliance platform to clients.
  • Recommend improvements to the compliance platform to enhance the experience for both clients and experts.

About Gerson Lehrman Group

Gerson Lehrman Group (GLG) is a leading expert network firm that connects professionals with industry experts to enable informed decision-making. Our mission is to provide organizations with the insights they need to succeed, leveraging a vast pool of expert knowledge.

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