About the job
Description
Join Sprout Social as a Senior Applied AI/ML Scientist within our AI, Data, and Intelligence Business Unit and be at the forefront of transforming how businesses leverage social media.
Why Join Our Team?
At Sprout Social, we empower organizations globally to capitalize on the vast potential of social media in an increasingly digital landscape. With our platform processing over a billion social messages each day, we deliver critical insights and actionable data to over 30,000 brands, aiding in strategic decision-making, driving innovation, and fostering genuine connections with their customers. Our comprehensive suite of social media management solutions encompasses publishing, engagement, customer care, influencer marketing, connected workflows, and business intelligence. We are committed to seamlessly integrating AI into our products and leveraging it internally to enhance our growth trajectory.
Your Responsibilities
- Take the lead in designing, developing, and deploying customer-focused features utilizing data science, machine learning, and generative AI technologies.
- Drive measurable impact on Sprout Social's key AI initiatives, delivering direct benefits to our clients and influencing significant business results.
- Create strong frameworks for evaluating and measuring AI features to boost speed, enhance quality, and demonstrate the ROI of product upgrades.
- Work closely with product management, design, and software engineering teams to quickly and confidently deliver high-quality AI solutions.
- Communicate effectively regarding AI capabilities, limitations, and product implications, ensuring alignment between technical potential, customer requirements, and product vision.
Your Qualifications
We seek an experienced and highly skilled AI/ML scientist who thrives on challenges, embodies a growth mindset, and is eager to collaborate with various stakeholders to provide data-driven solutions to business leaders and Sprout Social’s clientele. If you excel in experimenting with and implementing AI/ML techniques, continuously enhancing capabilities, and driving innovation with a strong focus on customer value, we would love to connect with you!
The ideal candidate will have a proven track record of leading the development of AI/ML solutions that deliver measurable business outcomes.

