Senior Android Software Engineer

About Us:Paytm is at the forefront of India’s digital payments and financial services sector. Our mission is to enhance the financial landscape for consumers and merchants alike by providing a diverse range of payment solutions. Our services include utility payments, swift money transfers, and a variety of Paytm Payment Instruments (PPI) such as Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag, and Paytm Postpaid - Buy Now, Pay Later options. For merchants, we offer cutting-edge acquiring devices like Sound Boxes, EDC machines, QR codes, and a robust Payment Gateway integrated with multiple financial instruments. To further bolster their business growth, we provide commerce services through advertising and the Paytm Mini app store. Additionally, we facilitate credit services including merchant loans, personal loans, and BNPL options sourced through our financial partners. About the Team:The Paytm Payment Gateway (PG) Tech team operates a highly scalable, secure platform meticulously designed to process millions of transactions seamlessly. We offer an extensive array of payment options including UPI, cards, net banking, and wallets, ensuring customers enjoy a quick and efficient checkout experience. Our tech stack is engineered for high availability, low latency, and robust fraud detection to maintain user trust and security. With state-of-the-art APIs and seamless integration, Paytm PG empowers merchants to tailor their payment processes. We also provide real-time analytics and insights to help businesses optimize their payment strategies. About the Role:We are seeking a Senior TechOps Engineer to join our Payment Gateway (PG) Team. This pivotal role focuses on production/application support and technical operations. As part of this position, you will monitor critical payment systems, manage system stability, and deliver exceptional production support for high-traffic applications. This role demands technical proficiency, rapid troubleshooting skills, and a proactive stance towards system monitoring. As a vital contributor to our system performance, you will ensure a seamless experience for our users, particularly during peak times and critical operations. Availability for off-hours support is essential.Expectations/Requirements:● Production and Application Support:Deliver hands-on production and application support to guarantee smooth, uninterrupted operations of critical payment gateway systems.● Technical Operations and Monitoring:Implement, manage, and optimize system monitoring to ensure reliable system health metrics, track KPIs, and facilitate timely issue identification and resolution.● System Troubleshooting and Debugging:Identify, debug, and resolve technical issues swiftly to maintain system integrity and performance.

About Us:Paytm is at the forefront of India's digital payments and financial services landscape, dedicated to enhancing the experience of consumers and merchants alike. By offering a diverse array of payment solutions, Paytm enables users to conveniently perform utility payments, fund transfers, and utilize our Paytm Payment Instruments (PPI) such as Paytm Wallet, UPI, Payments Bank Netbanking, FASTag, and Postpaid options like Buy Now, Pay Later. For merchants, we provide acquiring devices including Sound Box, EDC, QR, and a reliable Payment Gateway that aggregates payments through PPIs and other banking instruments. To amplify business growth, we also offer commerce services through advertising and our Paytm Mini App Store. Additionally, Paytm extends credit services such as merchant loans and personal loans, facilitated by our financial partners.About the Team:The Paytm Payment Gateway (PG) Tech team operates a cutting-edge, scalable, and secure platform adept at handling millions of transactions for businesses of all sizes. Our platform supports a multitude of payment options including UPI, cards, net banking, and wallets, ensuring a seamless checkout experience for customers. Built for high availability and low latency, our tech stack incorporates advanced fraud detection capabilities to ensure trust and security. With intuitive APIs and straightforward integration, Paytm PG empowers merchants to personalize their payment processes, complemented by real-time analytics to optimize their payment strategies.About the Role:We are seeking a dedicated TechOps / Senior TechOps Engineer to join our Payment Gateway (PG) Team, with a primary focus on production/application support and technical operations. In this role, you will be responsible for monitoring critical payment systems, ensuring system stability, and providing exceptional production support for high-traffic applications. The ideal candidate will possess strong technical expertise, rapid troubleshooting skills, and a proactive approach to system monitoring. As a vital contributor to our system performance, you will guarantee a seamless user experience, particularly during peak periods and critical operations. Availability for off-hours support is essential.

About Us:At Paytm, we pride ourselves on being India's premier digital payments and financial services provider. Our mission is to empower consumers and merchants alike with an array of payment solutions. From utility payments to seamless money transfers, we offer a variety of Paytm Payment Instruments (PPI), including Paytm Wallet, Paytm UPI, and Paytm Payments Bank Netbanking. Merchants benefit from our innovative acquiring devices like Sound Box, EDC, QR, and Payment Gateway, allowing them to process payments effortlessly. Our platform also supports credit services such as merchant and personal loans, enhancing business opportunities for our partners. About the Team:The Paytm PG (Payment Gateway) Tech Team is dedicated to delivering a robust, scalable, and secure platform that seamlessly handles millions of transactions for businesses of all sizes. We provide a diverse range of payment options—including UPI, cards, net banking, and wallets—to ensure an efficient checkout experience. Our technology is built for high availability and low latency, equipped with advanced fraud detection capabilities. With state-of-the-art APIs and straightforward integration, we help merchants optimize their payment processes, backed by real-time analytics and insights. About the Role:We are seeking a Senior TechOps Engineer to join our Payment Gateway (PG) Team, focusing on production/application support and technical operations. In this role, you will monitor critical payment systems, manage system stability, and provide exceptional production support for high-traffic applications. Your technical expertise and quick troubleshooting skills will be essential in maintaining system performance, especially during peak operations. Availability for off-hours support is a key requirement. Expectations/Requirements:1. Production and Application Support: Provide hands-on support to ensure the uninterrupted operation of critical payment gateway systems.2. Technical Operations and Monitoring: Implement, manage, and optimize system monitoring to ensure reliable health metrics and timely issue resolution.3. System Troubleshooting: Develop and implement troubleshooting strategies to address and resolve system issues effectively.

Join our dynamic team as a Senior TechOps Engineer and play a pivotal role in ensuring the reliability and performance of our technology operations. You will work closely with various teams to implement and optimize processes, address challenges proactively, and enhance our technical infrastructure.

Role Overview Paytm is looking for a TechOps Engineer to support the technology infrastructure that powers its digital payments platform. This position is based in Noida, Uttar Pradesh. What You Will Do Monitor and maintain the health of core systems to keep services running smoothly. Work with teams across the company to troubleshoot and resolve technical issues as they arise. Apply operational best practices to improve system reliability and performance. Help identify and implement improvements to processes and tools. Collaboration and Impact This role partners with engineers and other stakeholders to uphold high standards for operational excellence. Your work will help ensure customers experience reliable and secure digital payments every day.

About Us:Paytm is at the forefront of digital payments and financial services in India, dedicated to providing a seamless experience for both consumers and merchants. Our platform offers a multitude of payment solutions, including utility bill payments and money transfers. We empower our users to transact through various Paytm Payment Instruments (PPI), such as Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag, and Paytm Postpaid - Buy Now, Pay Later. For merchants, we provide innovative payment solutions like Sound Box, EDC, QR, and Payment Gateway, enabling them to aggregate payments through PPIs and other banking instruments. Additionally, we enhance merchant engagement through commerce services, including advertising and the Paytm Mini App Store. Our offerings extend to credit services like merchant loans, personal loans, and Buy Now, Pay Later (BNPL) options sourced from our financial partners. About the Team:The Paytm PG (Payment Gateway) Tech team is a robust, scalable, and secure platform designed to handle millions of transactions efficiently for businesses of all sizes. It presents a diverse range of payment options, such as UPI, cards, net banking, and wallets, ensuring a streamlined and rapid checkout experience for customers. Our tech stack is built for high availability, low latency, and advanced fraud detection capabilities to maintain trust and security. With state-of-the-art APIs and straightforward integration, Paytm PG empowers merchants to tailor and enhance their payment processes, while providing real-time analytics and insights to optimize payment strategies. About the Role:As a Senior DevOps Engineer, you will be the cornerstone and mentor for our engineering team. You will take ownership of and be accountable for the Cloud and DevOps architecture that aligns with our product's functional and strategic objectives.

About UsPaytm is at the forefront of India's digital payment and financial services space, committed to enhancing the consumer and merchant experience through a diverse range of payment solutions. We empower consumers with services such as utility payments and seamless money transfers, while enabling payments via various Paytm Payment Instruments (PPI) including Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag, and Paytm Postpaid - Buy Now, Pay Later. For our merchants, we provide innovative acquiring devices such as Sound Box, EDC, QR codes, and Payment Gateway solutions, integrating payment aggregation through both PPI and traditional banking instruments. Furthermore, to elevate merchant success, we offer commerce services encompassing advertising and the Paytm Mini App Store. Our extensive platform also facilitates credit services including merchant loans, personal loans, and Buy Now Pay Later options, in collaboration with our financial partners. About the TeamThe Central Data Platform Team is pivotal in managing a spectrum of data-related functions, including data governance, quality assurance, and strategic data management across various business segments. Leveraging data analytics and business intelligence, we empower teams to extract meaningful insights from data. Our responsibilities encompass the governance and utilization of data organization-wide, while also supporting analytics and reporting on products, customers, operations, and market dynamics. We manage in-house data stream analytics, catering to millions of users and billions of events across all Paytm verticals. Our mission is to align business strategies with data-driven insights, solving complex challenges and building machine learning products to maximize data value. About the RoleThe ideal candidate will collaborate closely with Architecture governance, DevOps, and Engineering teams to establish a robust CI/CD pipeline. A hands-on approach is essential for implementing modifications to the pipeline and managing its operational aspects effectively.

Join Paytm as a Senior Product Manager in the Payments division, where you will lead the development of innovative payment solutions that enhance user experience and drive business growth. You will collaborate with cross-functional teams to define product vision, strategy, and roadmap while ensuring alignment with market needs.

Job OverviewWe are on the lookout for a passionate and innovative Product Manager to spearhead the Payment Links and Payment Pages product area at Paytm. This pivotal role will greatly influence the direction of our payment solutions and foster innovation in how businesses manage payment collections. The ideal candidate will possess a profound knowledge of the payments industry, exceptional analytical capabilities, and the ability to engage collaboratively across departments to introduce impactful products to the market.Key Responsibilities1. Develop and implement the product strategy and roadmap for Payment Links and Payment Pages, ensuring alignment with overarching business goals.2. Perform comprehensive market research and competitive analysis to uncover opportunities and guide product decisions.3. Collect and prioritize product requirements, collaborating closely with engineering, design, and other key stakeholders.4. Oversee the product lifecycle from ideation to launch, guaranteeing timely delivery and superior quality.5. Track and evaluate product performance, pinpointing areas for enhancement and optimization.6. Create and maintain detailed product documentation, including user stories, specifications, and release notes.7. Partner with marketing and sales teams to formulate go-to-market strategies and facilitate product launches.8. Engage with customers and partners to collect feedback and comprehend their needs.Qualifications1. Minimum of 2 years of experience in the payments sector, ideally in product management.2. In-depth understanding of payment technologies and the overall payment ecosystem.3. Experience in roles such as software development, QA, analytics, or program management within the payments domain is a plus.4. Strong analytical and problem-solving skills.5. Excellent communication and interpersonal abilities.6. Proven ability to thrive in a fast-paced, collaborative environment.Preferred Qualifications1. Familiarity with payment gateways and APIs.2. Understanding of digital payment systems.3. Experience in product management.Company CultureAt Paytm, we are dedicated to cultivating an inclusive and vibrant workplace. We cherish innovation, teamwork, and a customer-focused approach. We provide avenues for professional advancement and empower our employees to make a significant impact.

Join our dynamic team at Paytm Payments as an Associate, Sr. Associate, or Team Lead in our VRM department. We are looking for passionate individuals who thrive in a fast-paced environment and are eager to contribute to our sales initiatives. This is an excellent opportunity to grow your career while working with a talented group of professionals.

About Us: Paytm is a premier financial services company in India, dedicated to providing comprehensive payment and financial solutions to users, offline merchants, and online platforms. Our vision is to integrate half a billion Indians into the formal economy through enhanced payment systems, commerce, banking, investments, and financial services. Founded by Vijay Shekhar Sharma, One97 Communications Limited, the parent company of Paytm, is committed to innovation and excellence.About the Team: The Merchant Integration Team plays a crucial role in assisting Paytm’s merchants with the integration of payment products. This team is pivotal in guiding merchants through understanding and implementing our payment solutions effectively.About the Role: As a Team Lead, you will oversee a group of professionals, track their progress on a daily, weekly, and monthly basis, and coordinate with various internal stakeholders regarding payment solutions and services. You will be instrumental in driving the success of our merchant integration efforts.

Join Paytm Payments as an Assistant Manager / Team Lead in our Merchant Integration team, where you will play a crucial role in enhancing our operations and support functions. This position involves leading a dynamic team dedicated to integrating and supporting our merchants effectively. You will be responsible for ensuring seamless operations, addressing merchant queries, and optimizing processes to improve overall merchant satisfaction.Key responsibilities include:Leading the Merchant Integration team to achieve operational excellence.Overseeing merchant onboarding and integration processes.Collaborating with cross-functional teams to enhance merchant services.Providing training and support to team members.Monitoring team performance and implementing improvements.

About Us: Paytm, a flagship of One97 Communications Limited, stands as India's foremost financial services provider, delivering a comprehensive suite of payment and financial solutions to consumers, offline merchants, and online platforms. Our mission is to integrate half a billion Indians into the mainstream economy through innovative payments, commerce, banking, investments, and holistic financial services.We are seeking a dynamic and detail-oriented Deputy Manager / Manager for Payment Routing & Optimization to enhance our Payments Operations team. In this pivotal role, you will oversee and refine transaction routing across diverse payment methods, including Cards and UPI, while collaborating with multiple acquiring partners. Your contributions will be essential in boosting transaction success rates, minimizing costs, and ensuring top-tier service levels for our merchants.Key Responsibilities:• Routing Strategy & Execution: Design and implement strategic routing frameworks for Cards, UPI, and other payment instruments across various acquiring banks and payment partners.• Optimization: Regularly assess success rates and transaction costs to pinpoint areas for improvement and adjust routing pathways as necessary.• Data-Driven Decision Making: Scrutinize payment flow data, discern trends and performance patterns across different acquirers, and leverage insights to refine routing rules and configurations.• Acquirer Management: Foster close cooperation with acquiring banks and PSPs to grasp their capabilities, maintenance schedules, fee structures, and technical updates.• Monitoring & Alerts: Oversee and take corrective measures as needed.• Collaboration: Partner with Business, Product, and Operations teams to implement routing logic and swiftly resolve issues.

Join Paytm as a Growth Manager in the dynamic Recharges & Bill Payments sector, where you will play a pivotal role in driving growth strategies and enhancing customer engagement. In this exciting position, you will be responsible for analyzing market trends, identifying new opportunities, and implementing innovative solutions to boost revenue.

Join Paytm Payments as an Associate / Sr. Associate / Team Lead in our VRM team, where you will play a key role in driving sales and enhancing our customer engagement strategies. This position offers an exciting opportunity for professionals looking to advance their careers in a dynamic environment. You will be responsible for leading a team, developing effective sales strategies, and collaborating with various departments to achieve business objectives.

About Us: Paytm is India's premier digital payments and financial services organization, dedicated to enhancing the user experience for consumers and merchants. Our platform supports a wide array of payment solutions, from utility payments to money transfers. Consumers can utilize Paytm Payment Instruments (PPI) such as Paytm Wallet, Paytm UPI, and Paytm Payments Bank Netbanking, along with options like Paytm FASTag and Paytm Postpaid for seamless transactions. For merchants, we provide advanced acquiring devices including Soundbox, EDC, QR codes, and a robust Payment Gateway that integrates various payment methods. To elevate merchant success, we also offer commerce solutions through advertising and the Paytm Mini app store, alongside credit services like merchant loans and personal loans sourced from our financial partners. About the Team: The Paytm payment gateway empowers countless online merchants to deliver a world-class, frictionless payment experience. Our presence spans across both large enterprises and emerging startups, including renowned unicorns. We aim to redefine payments as not just a transactional tool but as a catalyst for revenue and user growth for our merchants. Our Online Payment Gateway operates as Paytm’s B2B business, regulated by the RBI, ensuring that only authorized entities engage in Payment Aggregator Payment Gateway (PA PG) activities. About the Role: We are seeking a proactive individual capable of collaborating with Architecture Governance, DevOps, and Engineering teams to establish and enhance the CI/CD pipeline. The ideal candidate will be hands-on in implementing changes and managing the operational aspects of the pipeline effectively.

Role: Associate / Sr. Associate – VRM (Merchant Onboarding & Portfolio Management)Location: Noida, Uttar PradeshDepartment: Merchant Onboarding & PortfolioReporting To: Team Lead / Manager – OnboardingRole OverviewAs a VRM Associate, you will play a crucial role in assisting merchants throughout their onboarding journey with Paytm Payments Services. Your responsibilities will encompass guiding merchants through the submission of necessary documents, ensuring compliance checks, and preparing for basic integration readiness, thereby facilitating a seamless and timely activation along with effective portfolio management.Key Responsibilities- Engage with merchants via calls, emails, or chats to provide clear guidance through onboarding processes.- Ensure the submission and verification of essential documentation (KYC, KYB, etc.).- Follow up with merchants on outstanding actions (document uploads, consent confirmations, addressing rejections, agreement acceptance, etc.).- Collaborate with internal teams (Operations & Risk) for status updates or problem resolution.- Maintain precise onboarding records in CRM/ERP/Tracker systems.- Provide basic guidance on payment integration steps and direct merchants to integration support teams as necessary.- Promptly escalate complex cases or delays to Team Lead/Manager.- Achieve daily/weekly targets related to merchant follow-ups and onboarding completions.Required Skills & Competencies- Excellent communication skills in English and Hindi (or a regional language).- Basic understanding of the fintech and payments industry is preferred.- Proficient in Excel/Google Sheets and CRM tools.- Ability to manage multiple follow-ups and handle high-volume portfolios effectively.- Target-oriented, detail-focused, and proactive in addressing issues.Educational & Experience Requirements- Graduate in any field.- 0–2 years of experience in telesales, operations, customer support, or onboarding roles.- Freshers with strong communication skills and a willingness to learn are encouraged to apply.Key Performance Indicators (KPIs)- Number of merchants successfully onboarded (from Lead to Go-Live).- Timely follow-up and resolution of pending cases.- Accuracy in data entry and documentation.- Reduction of drop-offs at critical onboarding stages.

Join Paytm as a Growth Management Manager, where you will play a pivotal role in optimizing our recharge and bill payment processes. You will lead initiatives to enhance customer experience and drive growth in these critical areas. Your strategic insights will be essential in shaping our approach to managing financial transactions effectively.

Role OverviewAs a VRM Associate, you will play a pivotal role in assisting merchants through their onboarding journey with Paytm Payments Services. Your responsibilities will include guiding merchants through the document submission process, performing compliance checks, and ensuring they are integratively ready for smooth activation and effective portfolio management.Key Responsibilities- Communicate with merchants via calls, emails, or chats to assist them through the onboarding process.- Ensure the accurate submission and verification of essential documents (KYC, KYB, etc.).- Follow up with merchants on any pending actions (document uploads, consent, document rejections, risk assessments, agreement acceptance, etc.).- Collaborate with internal teams (Operations & Risk) for updates or to resolve issues.- Maintain precise onboarding records in CRM/ERP/Tracker.- Provide basic guidance on payment integration steps and connect merchants with integration support teams when necessary.- Promptly escalate complex cases or delays to the Team Lead/Manager.- Achieve daily and weekly targets for merchant follow-ups and onboarding completions.