About the job
Become a pivotal member of our Chatbot team at Wix, where your expertise in AI technology will help revolutionize customer experiences. As a Senior AI Server Engineer, you'll be responsible for the creation of sophisticated, context-aware features that will transform our Customer Care Chatbot into an essential resource for users navigating their Wix journey. Your role will encompass the entire development cycle—from exploring cutting-edge AI methodologies to implementing scalable features that provide meaningful value to millions of users.
You will:
- Architect, develop, and integrate advanced AI functionalities utilizing the latest LLM and NLP technologies
- Engage in research and experimentation to discover innovative solutions and apply high-level models to real-world customer care challenges
- Take full ownership of feature development, collaborating with product teams to define requirements, estimate scope, implement solutions, and monitor performance
- Optimize system performance, stability, and reliability to ensure an uninterrupted, high-quality service
- Participate in architectural and technical discussions aimed at enhancing system design and developer experience

