Senior AI/ML Applied Researcher (CAD) at PointClickCare | Remote Canada

About UsWe are a rapidly growing technology company specializing in agile development. At the heart of everything we do are our people; this is what truly matters to us. We genuinely care about our clients and their environments, as well as the big dreams, aspirations, and professional growth of every member of our team.We firmly believe in the strength of unity, which is why we are constantly seeking new ways to build connections with everyone around us.We value diversity in all its forms: backgrounds, personalities, career paths, languages... absolutely everything. For us, this subject represents an opportunity for concrete innovations as well as learning and exchange. We want everyone to feel welcomed and at home in everything we do.Fun is also part of our mission. Every day, we wake up motivated to make the world a more efficient and enjoyable place.Role Overview As an Applied AI Scientist, you will design, build, and deploy AI solutions that address real business challenges for our clients. You combine strong software engineering instincts with practical expertise in AI/ML, and you know how to transition from exploration to reliable deployment. You will closely collaborate with both technical and non-technical teammates, coach others, and contribute to sound technical decisions in large-scale AI projects.

About UsAt Osedea, we are a dynamic and innovative technology development company where people are at the heart of our mission. We genuinely care about our clients and the community around us, alongside fostering the personal and professional growth of our team members. We believe in the strength of community and actively seek to create meaningful connections with everyone we encounter. Diversity is celebrated in all its forms—whether it’s backgrounds, personalities, career paths, or languages. Our culture encourages innovation, learning, and storytelling that makes everyone feel welcome and included.We believe in enjoying our work and strive each day to create a more efficient and enjoyable world.Role Overview As an Applied AI Scientist at Osedea, you will be responsible for designing, developing, and deploying AI solutions that effectively address our clients' real-world challenges. You will leverage strong software engineering principles alongside hands-on expertise in AI and machine learning. Comfort in transitioning from exploratory phases to production environments is essential. You will collaborate with both technical and non-technical team members, mentor peers, and facilitate sound technical decision-making as we create enterprise-level AI solutions.

About the RoleSprout Social is seeking a passionate and innovative Applied AI/ML Scientist to join our dynamic AI Business Unit.Why You Should Join Our TeamAt Sprout Social, we empower businesses around the globe to leverage the vast potential of social media in today’s digital-first landscape. Our platform processes over one billion social messages daily, offering essential insights and actionable information to over 30,000 brands. We play a crucial role in shaping strategic decisions that fuel business growth and foster genuine connections with customers. Our comprehensive suite of social media management solutions includes robust publishing and engagement tools, customer care services, influencer marketing strategies, connected workflows, and advanced business intelligence. We are actively integrating AI into our products and utilizing it internally to accelerate our growth trajectory.Your ResponsibilitiesDesign, develop, and implement customer-focused features that utilize data science, machine learning (ML), and generative AI technologies.Deliver measurable impacts on Sprout Social’s priority AI initiatives, positively influencing our customers and driving essential business results.Create robust frameworks for assessing and measuring AI features to enhance efficiency, quality, and demonstrate the ROI of product enhancements.Collaborate closely with product management, design, and engineering teams to rapidly deliver high-quality AI solutions.Communicate effectively about AI capabilities and limitations, aligning technical possibilities with customer needs and product vision.

Join Mila, a leading research institute in artificial intelligence, as an Applied Research Scientist specializing in AI Security. In this role, you will contribute to cutting-edge research and develop innovative solutions to enhance the security of artificial intelligence systems. Collaborate with a talented team of scientists and engineers to tackle complex challenges and drive advancements in AI technology.

About Dialpad Dialpad is an AI-native business communications platform that brings together calling, messaging, meetings, and contact center features in one solution. The platform uses AI to understand conversations as they happen, helping businesses improve customer interactions and gain actionable insights. More than 70,000 organizations worldwide, including WeWork, Asana, NASDAQ, AAA Insurance, COMPASS Realty, Uber, Randstad, and Tractor Supply, rely on Dialpad to build stronger connections with their customers through AI-powered tools. Dialpad leads innovation in the communications space with its Agentic AI initiative. This technology enables intelligent agents to analyze conversations and take proactive steps, such as automating workflows, resolving issues, and supporting revenue growth in real time. Learn more at dialpad.com. Working at Dialpad AI is central to how Dialpad operates. Team members use advanced AI tools to work efficiently, think creatively, and deliver strong results. The company values every conversation and has built a platform that turns these exchanges into insights for clients and employees alike. Dialpad looks for people who are curious and set high standards for themselves. The team pursues ambitious goals and values those who are: Scrappy Curious Optimistic Persistent Empathetic Location This Applied Scientist role is based in Kitchener, Canada.

About Dialpad Dialpad offers an AI-native business communications platform that brings together calling, messaging, meetings, and contact center features in one solution. The platform’s AI understands conversations as they happen, helping teams communicate more efficiently. More than 70,000 companies worldwide use Dialpad, including WeWork, Asana, NASDAQ, AAA Insurance, COMPASS Realty, Uber, Randstad, and Tractor Supply. These organizations rely on Dialpad to build stronger customer relationships through actionable insights powered by AI. Dialpad has taken a lead in Agentic AI, developing intelligent agents that not only analyze conversations but also take actions to automate workflows, answer customer questions, and speed up revenue processes in real time. The DAART initiative (Dialpad Agentic AI in Real Time) continues to advance communication technology. Learn more at dialpad.com. Applied Scientist Role in Vancouver, Canada The Applied Scientist will join Dialpad’s AI team in Vancouver, contributing to research and development efforts that influence the direction of the platform.

Description Join Sprout Social as a Senior Applied AI/ML Scientist within our AI, Data, and Intelligence Business Unit and be at the forefront of transforming how businesses leverage social media. Why Join Our Team? At Sprout Social, we empower organizations globally to capitalize on the vast potential of social media in an increasingly digital landscape. With our platform processing over a billion social messages each day, we deliver critical insights and actionable data to over 30,000 brands, aiding in strategic decision-making, driving innovation, and fostering genuine connections with their customers. Our comprehensive suite of social media management solutions encompasses publishing, engagement, customer care, influencer marketing, connected workflows, and business intelligence. We are committed to seamlessly integrating AI into our products and leveraging it internally to enhance our growth trajectory. Your Responsibilities Take the lead in designing, developing, and deploying customer-focused features utilizing data science, machine learning, and generative AI technologies. Drive measurable impact on Sprout Social's key AI initiatives, delivering direct benefits to our clients and influencing significant business results. Create strong frameworks for evaluating and measuring AI features to boost speed, enhance quality, and demonstrate the ROI of product upgrades. Work closely with product management, design, and software engineering teams to quickly and confidently deliver high-quality AI solutions. Communicate effectively regarding AI capabilities, limitations, and product implications, ensuring alignment between technical potential, customer requirements, and product vision. Your Qualifications We seek an experienced and highly skilled AI/ML scientist who thrives on challenges, embodies a growth mindset, and is eager to collaborate with various stakeholders to provide data-driven solutions to business leaders and Sprout Social’s clientele. If you excel in experimenting with and implementing AI/ML techniques, continuously enhancing capabilities, and driving innovation with a strong focus on customer value, we would love to connect with you! The ideal candidate will have a proven track record of leading the development of AI/ML solutions that deliver measurable business outcomes.

Join Thumbtack as an Applied Scientist in Customer Growth and play a crucial role in enhancing our customer acquisition strategies. In this role, you will leverage data-driven insights to inform and optimize our growth initiatives. Your expertise in applying statistical methods and machine learning algorithms will help us better understand customer behavior and drive engagement.

About UsCoalition stands as the world's pioneering Active Insurance provider, dedicated to averting digital risks before they arise. Established in 2017, we blend extensive insurance coverage with cutting-edge cybersecurity tools, empowering businesses to navigate and reduce potential cyber threats.At Coalition, opportunities to make significant impacts through innovative thinking are abundant and realized daily.About the RoleWe are on the lookout for an Applied Scientist II to enhance and refine the machine learning and Generative AI models that underpin our underwriting processes. You will take charge of high-stakes modeling challenges from inception to completion, which includes framing problems, data exploration, model design, evaluation, deployment, and monitoring, thereby directly influencing our assessment and pricing of cyber risk.Collaborating closely with underwriters, product managers, and engineers, you will design resilient pipelines, experiment with state-of-the-art ML/GenAI techniques, and deploy models that significantly impact business metrics. Your contributions will transform intricate insurance and security signals into dependable decision-making systems, enabling Coalition to operate effectively on a larger scale while advancing the field of AI in underwriting.

Join our innovative team at Eleks as an AI/ML Architect, where you will pioneer cutting-edge machine learning solutions. In this role, you will leverage your expertise in artificial intelligence and machine learning to design and implement robust architectures that drive our projects forward. You will collaborate with cross-functional teams to identify and solve complex problems, ensuring that our AI systems meet the highest standards of performance and reliability.

Our MissionAt Wave, we are dedicated to transforming Africa into the world's first cashless continent, enabling financial inclusion for millions.In 2017, over half of the population in Sub-Saharan Africa lacked access to bank accounts. We recognized the barriers—high fees, distant branches, and limited card acceptance. Many individuals were left to store their savings at home, while entrepreneurs faced exorbitant lending rates, and parents endured long waits to pay school fees in cash.Our solution is simple yet revolutionary: we create financial services that are fee-free, instantly accessible, and universally accepted. In regions where basic utilities like electricity and roads are unreliable, our mobile app, launched in Senegal in 2017, allows for cash deposits, withdrawals, and peer-to-peer transactions. Today, we proudly serve millions of users across nine countries and continue to expand rapidly.Your expertise is crucial in helping us achieve our ambitious goal of a cashless Africa.Your RoleAs an Applied AI Engineer on our Support Automation product team, you will:Connect research and production by developing AI models and agent systems that are integrated into real products.Design, assess, and enhance autonomous voice and digital agents that manage over 10 million customer interactions monthly across West Africa.Address challenging scenarios involving poor connectivity, low literacy, and languages with limited training datasets.Experiment with and integrate cutting-edge voice and text models.Take ownership of problems from discovery to production, collaborating with product and engineering leaders focused on delivering real customer impact.If you are passionate about ownership and thrive on solving complex technical challenges while building impactful infrastructure for emerging markets, we would love to hear from you.

klick1 seeks an Applied AI Developer based in Toronto. This position centers on building AI solutions that strengthen product features and overall performance. Collaboration is key, as the role involves working closely with teams throughout the company to bring AI-driven improvements into practice. Role overview Design, develop, and refine AI algorithms that support product enhancements Partner with colleagues from various departments to integrate AI into practical, real-world applications Contribute to greater efficiency and stronger product performance by applying AI methods

Join Our Innovative TeamAdaptive ML is at the forefront of AI technology, crafting a state-of-the-art Reinforcement Learning Operations (RLOps) platform. Our mission is to empower enterprises to specialize and deploy large language models (LLMs) in production to achieve significant outcomes.We are the backbone for tuning, evaluating, and serving specialized models at scale, revolutionizing task-specific LLM development. Our infrastructure supports production-ready workflows that handle millions of requests efficiently while optimizing for performance and cost across distributed systems.Our cohesive team has previously contributed to the development of leading open-access large language models. Having secured a $20M seed funding from Index Ventures and ICONIQ in early 2024, we are already operational, serving clients such as Manulife, AT&T, and Deloitte in the travel and financial sectors, with more partnerships on the horizon.The Product Staff at Adaptive ML is dedicated to translating our advanced technology into exceptional products that address the challenges faced by companies in their generative AI deployments. We are committed to creating a high-quality, user-friendly, and resilient experience for our clients.Your RoleAs a DevOps Engineer within our Product Staff, you will play a crucial role in packaging our technology into exceptional products that enhance generative AI experiences through deeper personalization via reinforcement learning. It is essential that our technology remains transparent, addressing the real challenges faced by companies without imposing additional complexities.Your responsibilities will encompass all DevOps aspects, from systematic deployment to scaling production databases and supporting internal workloads. Expect to tackle challenges like coordinating complex GPU infrastructure and managing the storage of user interactions, which can reach trillions of records, all while ensuring robustness.We seek passionate individuals who are self-motivated and eager to contribute to a highly technical product that emphasizes robustness, accessibility, and responsiveness. Being an early member of our team means you'll have the opportunity to significantly influence our product as we expand.This position is ideally in-person at our offices in New York or Toronto, but we are also open to fully remote candidates.

Join Xsolla as a Lead AI/ML Engineer where you will be pivotal in architecting and enhancing our data infrastructure for personalization, churn prediction, and recommendation systems across our global gaming commerce platform. You will spearhead the design and optimization of machine learning algorithms using Vertex AI, create scalable data pipelines from diverse sources, and implement best practices for data quality, governance, and performance. This role merges hands-on technical leadership with collaborative cross-functional efforts, mentoring engineers, and partnering closely with data science and backend teams to deploy ML features. Reporting directly to the Director of Data Platforms, you will translate business requirements into innovative technical solutions, significantly shaping our data mesh architecture while ensuring compliance, scalability, and operational excellence as we support game developers globally.

BPM is a company where compassion and community are woven into our DNA. We are committed to continuously improving ourselves and fostering innovation through inquiry. Joining BPM means leveraging your unique experiences, expanding your skill set, and achieving your fullest potential in both your professional and personal life while positively impacting clients, colleagues, and the community. Our entrepreneurial spirit encourages us to innovate and approach challenges from fresh perspectives. At BPM, we value people, ensuring everyone feels appreciated and part of a larger mission. Because People Matter.BPM actively welcomes applications from individuals with disabilities. Accommodations are readily available upon request for candidates participating in all aspects of the selection process. What We Offer:Comprehensive rewards package: Enjoy flexible work arrangements and competitive benefits that prioritize your health and well-being, including coverage for dependents.Well-being initiatives: Access an interactive wellness platform, employee assistance programs, mental health resources, and Colleague Resource Groups (CRGs) that create safe environments for colleagues to connect, share, and feel valued.Work-life balance and flexibility: Benefit from at least 14 Firm Holidays, including relevant provincial statutory holidays and 2 floating days, Flex PTO, supplemental top-up for eligible statutory leaves, a winter break, summer hours, and remote working options, allowing you to challenge yourself while taking care of your well-being.Professional growth opportunities: Experience a culture of learning with CPA exam resources and bonuses, support for professional memberships/certifications, a coaching program, and live classes, workshops, and seminars through BPM University. Who Thrives at BPM:· Caring individuals who prioritize the needs of others.· Self-motivated professionals who embody the entrepreneurial spirit of BPM.· Authentic voices with diverse perspectives.· Lifelong learners driven to achieve excellence.· Resilient individuals who meet challenges head-on.Position Overview:We are looking for an AI/ML Engineer to join BPM’s Enterprise Technology Solutions team. This role is ideal for a builder—someone who is not only experimenting with AI but is also instrumental in implementing it effectively within the firm at scale. You will harness AI tools...

About SteelSteel is pioneering open-source browser infrastructure designed for AI agents and applications. We empower developers to seamlessly deploy AI products that interact with the web via our Sessions API.With over 6,000 stars on GitHub, a growing customer base, and millions of sessions hosted each month, we achieved a remarkable 50x growth in 2025 driven solely by word-of-mouth and our vibrant open-source community. Supported by leading investors, we're assembling a compact, highly skilled team dedicated to redefining the way humans engage with the digital landscape.Discover the challenges we address: https://docs.steel.dev/overview/intro-to-steelThe RoleWe are on the lookout for an Applied AI Engineer who will play a critical role in defining how AI agents interact with the web. You will develop frameworks, create demos, and enhance the developer experience, making Steel an essential tool for AI creators.Your work will bridge product development, research, and community engagement. You will conduct experiments to determine effective strategies for browser automation with AI, translating findings into frameworks and engaging content that developers appreciate. Collaborating closely with our founding team, you will help set the development agenda, publish research establishing Steel's authority in browser agents, and create demos and integrations that attract thousands of developers to our platform.This role transcends traditional ML engineering or Developer Relations; it encompasses elements of both. You should be comfortable deploying production code, running experiments, and producing educational content for developers. Our team thrives on hard work and rapid pace, and we expect the same dedication from you. Late nights and weekend commitments are part of our journey toward excellence.Sample Projects Could IncludeDeveloping a TypeScript browser agent framework that seamlessly integrates large language models (LLMs), Steel's infrastructure, and developer tools.Conducting experiments to answer crucial developer questions: Which models excel in browser automation? What prompting strategies yield the best results? Which architectures are most effective?Creating open-source demos and applications that illustrate the capabilities of AI agents within Steel's browser infrastructure.Building integrations with AI frameworks such as LangChain and CrewAI, ensuring Steel's compatibility within the broader ecosystem.

Grafana Labs stands as a beacon of innovation in the realm of open-source software, proudly boasting over 20 million users globally. Our flagship product, the Grafana visualization tool, empowers individuals and organizations to monitor a diverse array of systems, from ecological phenomena to advanced technological infrastructures. Our visually striking dashboards have gained recognition in prestigious venues such as NASA, Minecraft HQ, Wimbledon, and the Tour de France. We proudly serve over 3,000 organizations, including industry giants like Bloomberg, JPMorgan Chase, and eBay, in managing their observability strategies through our Grafana LGTM Stack, which can be utilized either fully managed through Grafana Cloud or self-managed with the Grafana Enterprise Stack, both incorporating scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).As we scale rapidly, we remain committed to our core values: a legacy of open-source development, a culture that fosters global collaboration, and a dedication to impactful work. Our team flourishes in an environment driven by transparency, autonomy, and trust.If you find this role intriguing despite not meeting every qualification, we encourage you to apply and explore what could be a career-defining opportunity.This is a remote position, and we are currently considering applicants from Canada time zones only.

Please submit your CV in English and indicate your English proficiency level. Mindrift connects professionals with project-based AI work for technology companies. The focus is on assessing, evaluating, and improving AI systems. All positions are project-based and do not offer permanent employment. Role overview This freelance, remote position is available to candidates based in Manitoba, Canada. Material scientists with strong Python expertise will design and validate engineering challenges for AI projects. The work centers on creating realistic problems and ensuring solutions are accurate and practical. Main responsibilities Develop materials engineering problems that reflect real-world processes Create tasks requiring Python programming for calculations and simulations Ensure problems involve computational complexity, such as numerical methods or iterative solutions Design challenges focused on system design, optimization, and analysis Base problems on authentic research or practical engineering scenarios Validate all solutions using Python and standard engineering libraries Document problem statements clearly and provide verified solutions Requirements Degree in Material Science or a related field Proficiency in Python for numerical validation; experience with MATLAB, R, C, SQL, Numpy, Pandas, SciPy, or similar libraries is a plus At least 2 years of relevant experience in industry, research, or teaching Solid understanding of practical engineering constraints and approximations Strong written English skills at C1 level or higher Project commitment Expect to contribute roughly 10–20 hours per week during active project phases. Actual workload may vary depending on project needs. This estimate applies only during active phases and does not guarantee a set number of hours. Compensation Earn up to $35 per hour, depending on contribution and pace. Compensation may vary by project based on complexity, scope, and required expertise. Other projects on the platform may offer different rates depending on their needs. Application process Apply Meet qualifications Join a project Complete assigned tasks Receive compensation

About Mistral AI At Mistral AI, we harness the transformative power of artificial intelligence to streamline processes, save valuable time, and foster creativity and learning. Our advanced technology is crafted to seamlessly integrate into everyday workflows. We are committed to democratizing AI through the development of high-performance, optimized, open-source models and innovative solutions. Our all-encompassing AI platform caters to enterprise needs, whether they are deployed on-premises or in the cloud. Among our offerings is 'le Chat', an AI assistant designed to enhance both personal and professional life. Join our vibrant, collaborative team that is passionate about the potential of AI to revolutionize society. Our diverse workforce excels in competitive settings and is dedicated to driving innovation. With team members located across France, the USA, the UK, Germany, and Singapore, we embody a creative, low-ego, and team-oriented culture. Become a part of our pioneering company that is shaping the future of AI. Together, we can create significant change. Learn more about our culture at mistral.ai/careers. Role Overview: Mistral AI is on the lookout for a Technical Lead in Applied AI who will spearhead the technical direction, execution, and delivery of intricate AI solutions tailored for our enterprise clientele. In this pivotal role, you will guide project teams of Applied AI Engineers, ensuring the successful rollout of Mistral AI products while developing impactful and scalable AI use cases. As the primary technical liaison for our most strategic clients, you will navigate them through every phase—from pre-sales to post-implementation—collaborating closely with research, product, and engineering teams to influence the future of our offerings. In your role as Technical Lead, you will connect cutting-edge AI research with real-world applications, guaranteeing that our solutions are robust, scalable, and aligned with both customer requirements and Mistral’s technological aspirations. Key Responsibilities: - As an individual contributor, deliver essential code for our complex projects, remaining hands-on to mitigate risks associated with critical components. Engage deeply in coding, reviewing, and optimizing AI solutions.