About the job
NetBrain Technologies Inc., established in 2004, develops no-code network automation solutions. The company’s Next-Gen platform supports IT operations teams in managing complex hybrid multi-cloud networks. Features include automated troubleshooting, proactive outage prevention, and secure change management. Over 2,500 enterprises and managed service providers use NetBrain’s technology to improve network operations.
Role overview
The Senior AI Engineer will design and implement production-ready agent and Retrieval-Augmented Generation (RAG) systems for intelligent automation within the NetBrain platform. This position combines hands-on engineering with architectural planning, focusing on building scalable, observable, and reliable systems in a live environment. The work involves moving quickly from prototypes to deployed solutions, working through ambiguity, and maintaining high standards for quality and safety.
Key responsibilities
- Design and develop core agent platform features, including orchestration patterns such as ReAct and Plan-and-Execute, tool execution layers, memory and context management, and safety controls.
- Build reusable agent skills and create a standardized tool ecosystem tailored to the platform’s needs.
Location
This role is based in Toronto, ON, with a hybrid work arrangement.

