About the job
Location: Toronto, ON | Hybrid
Company: NetBrain Technologies Inc.
About NetBrain
NetBrain Technologies Inc., founded in 2004, specializes in no-code network automation. The company’s Next-Gen platform helps IT operations teams manage and scale hybrid multi-cloud networks. Key features include streamlined diagnostic troubleshooting, outage prevention, and protected change management. Today, more than 2,500 enterprises and managed service providers use NetBrain to optimize network operations.
Role Overview
The Senior AI Engineer will architect and build production-ready agent and Retrieval-Augmented Generation (RAG) systems to deliver intelligent automation across the NetBrain platform. The position blends hands-on engineering with strategic thinking, covering architecture, evaluation, scalability, observability, and reliability in a live environment. Success in this role means moving quickly from prototype to production, handling ambiguity, and focusing on quality, safety, and real-world results.
What You Will Do
Agent Platform & Architecture
- Design and develop core agent platform features, including orchestration patterns (such as ReAct and Plan-and-Execute), tool execution layers, memory and context management, and safety controls.
- Build reusable agent skills and a standardized tool ecosystem that fits the platform’s requirements.

