Senior Accountant at industrious | New York City

Industrious seeks a Concierge for its Lever House location at 390 Park Ave in New York City. As the first person clients and guests meet, this role sets the tone for their experience from the moment they arrive. Key responsibilities Oversee front desk operations, including greeting visitors and managing check-ins Respond to questions and requests from clients and guests Keep the lobby and shared spaces welcoming and professional Assist with daily operations to help guests and team members work smoothly together Work location This position is fully onsite at Industrious, 390 Park Ave (Lever House), New York City.

Role overview Industrious is hiring a Hospitality Associate for its New York City location at 390 Park Ave (Lever House). This position plays a key part in shaping the guest experience by focusing on front-of-house operations and daily engagement with clients and visitors. The goal is to foster a welcoming, professional atmosphere throughout the workspace. What you will do Greet guests and clients to ensure everyone feels welcomed and appreciated Assist with the daily flow of front-of-house tasks and routines Contribute to keeping Industrious spaces clean, organized, and inviting Interact with a broad mix of people each day, supporting a positive environment

About Us:Industrious stands as the foremost premium workplace-as-a-service provider, hosting the highest-rated work environments within our industry. Our mission revolves around fostering exceptional days for teams across all sizes and stages, including our own. We believe that a fulfilling day at work is shaped by the individuals on your team and the challenges you collaboratively tackle. We seek individuals who are innovative thinkers and thrive in a genuinely cooperative atmosphere. As colleagues, we champion fresh ideas and celebrate every success. We are dedicated to making a significant impact on our members’ workplace experiences.We understand that great days begin when everyone can authentically express themselves at work. The diversity of backgrounds, ideas, and perspectives is paramount to our success in crafting outstanding workplace experiences for our members and for one another. Industrious is committed to nurturing an inclusive and respectful environment that values your uniqueness and individuality. You are appreciated for who YOU are. We celebrate our team members as unique individuals capable of achieving remarkable things when we unite as one team.To explore more about us, visit www.industriousoffice.com/careers.Role Overview:As a Lobby Ambassador, you will serve as the first and last point of contact for everyone entering and exiting our building. Your role is to ensure that arrivals and departures are smooth, welcoming, and professional. We recognize that community, connectivity, and productivity are key motivators for people to be in a building. The ideal candidate will appreciate that a warm greeting, helpful directions, and keen attention to detail can significantly enhance someone’s day. This hospitality role thrives on consistency — being dependable, friendly, and attentive so that tenants feel not just welcomed, but supported throughout their day. Please note, this is an in-person position requiring standing for extended periods.You Will Thrive in This Role If You:Enjoy greeting individuals and making them feel at home.Take pleasure in assisting with simple requests such as providing directions or answering inquiries.Take pride in maintaining a clean, organized, and professional lobby environment.Are reliable and appreciate being the go-to person for assistance.Enjoy being active throughout the day and working on your feet.

About the Company:Industrious is the leading provider of premium workplace-as-a-service solutions, renowned for hosting the highest-rated workplaces in the industry. Our mission is simple: to cultivate exceptional workdays for teams of all sizes and stages, including our own. We believe that great workdays stem from the people you collaborate with and the challenges you tackle together. We seek individuals who are innovative thinkers and thrive in truly collaborative environments. As teammates, we celebrate fresh ideas and every accomplishment. We are passionate about making a significant impact on our members' workplace experiences.We believe that authentic self-expression is key to great days at work. Embracing diverse backgrounds, perspectives, and ideas is essential to our success in providing outstanding workplace experiences for our members and ourselves. Industrious is dedicated to fostering an inclusive and respectful atmosphere that values individuality and uniqueness. You are appreciated for who YOU are. We recognize our team members as individuals who can achieve remarkable outcomes when we unite as one team.We take pride in being acknowledged as one of America’s 500 fastest-growing companies in 2020 by Inc. Magazine and one of Forbes’ Best Startup Employers.To learn more, visit www.industriousoffice.com/careers.About the Role:This is an in-person hospitality role, requiring presence on site five days a week. Candidates must reside within a convenient commuting distance of New York City. Our competitive compensation package includes excellent commuter benefits!As a Member Experience Manager, you will be the essential problem-solver, motivator, and experience architect for our members. You will be the central connector, known and respected by all. Managing your own location, you will leverage your business acumen to coordinate all details and communications for seamless operations. You possess the confidence to engage with high-level executives, comfortably asking questions when necessary. Your enthusiasm drives you to connect with the broader business community. You will proudly represent Industrious in your local market, actively identifying potential members to ensure they have an exceptional workday. Your natural curiosity fuels your success in our consultative sales approach, allowing you to uncover and address people's needs. You will orchestrate remarkable events and relish the behind-the-scenes efforts required to bring them to life. Your passion for helping others will shine through.

About the Company:Industrious stands as the leading provider of premium workplace-as-a-service solutions, recognized for hosting the industry’s most highly-rated workplaces. Our mission is simple: to foster exceptional workdays for teams of all shapes and sizes, including our own. We believe that a great day at work is shaped by the people around you and the challenges you tackle together. We seek individuals who think creatively and thrive in a collaborative environment. We value new ideas and celebrate every achievement, with a focus on making a significant impact on workplace experiences.We also believe that great days begin when everyone can bring their true selves to work. A diverse range of backgrounds, thoughts, and ideas is essential to our success in crafting outstanding workplace experiences for our members and one another. At Industrious, we are dedicated to fostering an inclusive and respectful atmosphere that honors your individuality. Each team member is appreciated for who they are, and we believe we can achieve incredible things together as one unified team.We are honored to have been recognized as one of America’s 500 fastest-growing companies in 2020 by Inc. Magazine and one of Forbes’ Best Startup Employers.To learn more about us, please visit www.industriousoffice.com/careers.About the Role:This is a full-time, in-person hospitality role requiring presence on-site five days a week. Candidates should reside within a convenient commuting distance of New York City. We offer an attractive compensation package that includes excellent commuter benefits!As a Member Experience Associate at Industrious, you will be vital to crafting an exceptional member experience, striving to ensure that every individual who enters our office has a great day. Although no two days will be the same, here’s a glimpse of what your responsibilities may include:You will be the welcoming face of our office, preparing it for the day by brewing coffee, setting out breakfast, and stocking communal amenities.You’ll take initiative and responsibility for managing inventory and ordering supplies for your location.Organizing engaging events and dedicating time to create unique signage will be part of your role, as you understand the importance of the details.You’ll facilitate a seamless onboarding experience for new members by integrating them into our systems, ensuring their first day is memorable.Assisting members with IT or wifi issues as needed, ensuring they have the support they require.

About Us:Industrious stands as the premier provider of premium workplace-as-a-service solutions, offering the highest-rated work environments in the industry. Our mission centers around fostering exceptional days for teams of varying sizes and stages, including our own. We champion collaboration and creative problem-solving, seeking individuals who thrive on innovation and teamwork. As a united group, we celebrate every achievement and are passionate about enhancing workplace experiences.We believe that authentic self-expression is vital for great workdays. Embracing diverse backgrounds, perspectives, and ideas is essential in delivering outstanding workplace experiences for our members and each other. At Industrious, we are dedicated to cultivating an inclusive and respectful atmosphere where individuality is cherished. Every team member is valued for who they are, and we accomplish extraordinary things when united as one team.We are honored to be recognized as one of America’s 500 fastest-growing companies in 2020 by Inc. Magazine and celebrated as one of Forbes’ Best Startup Employers.To explore our opportunities, visit www.industriousoffice.com/careers.About the Role:Industrious is at a pivotal moment, evolving from a late-stage growth startup to an independent business unit under the world’s largest real estate company, CBRE. This transition focuses on leveraging our platform to enhance workplace experiences for millions globally, expanding our coworking offerings, innovating new products, nurturing our exceptional team, and doing so with sustainable economic practices.We seek a visionary leader to join our executive team, guiding us through this transformative phase by accelerating the growth of our physical presence and fostering collaboration across the organization. Success in this role is defined by three key outcomes:Accelerate the expansion of our physical footprint across diverse product types in prime locations while driving EBITDA beyond our targets.Enhance teamwork and problem-solving capabilities across the executive and leadership teams, fostering values-driven decision-making.Build a robust culture of excellence and high performance that aligns with our business objectives.

As a Workplace Experience Associate at Industrious, you'll play a crucial role in enhancing the workplace atmosphere for our clients and guests. Your responsibilities will include ensuring a welcoming environment, managing daily operations, and addressing client needs promptly and effectively. You will collaborate with team members to maintain high standards of service and operational efficiency.

About Us:At Industrious, we pride ourselves on being the leading provider of premium workplace-as-a-service solutions, hosting the most esteemed workplaces in the industry. Our mission is centered around crafting exceptional experiences for teams of all sizes and backgrounds. We believe that the essence of a fulfilling workday comes from the synergy of great teams and the innovative solutions they create together. We seek individuals who are not only eager to think creatively but also flourish in a genuinely collaborative environment. As colleagues, we champion fresh perspectives and celebrate every achievement. We are dedicated to making a significant impact on our members' workplace experiences.We believe that great days begin when everyone can express their true selves at work. Our diverse backgrounds, ideas, and perspectives are fundamental to our ability to offer outstanding workplace experiences, both for our members and amongst ourselves. Industrious is committed to fostering an inclusive and respectful atmosphere that values your unique individuality. We recognize and celebrate our team members as unique contributors who can achieve remarkable things when we unite as one cohesive team.We are proud recipients of accolades including being named one of America’s 500 fastest-growing companies in 2020 by Inc. Magazine and being listed among Forbes’ Best Startup Employers.To explore more, please visit www.industriousoffice.com/careers.About the Position:This is an on-site hospitality role, and candidates must reside within a convenient commuting distance to New York City. To support our team, we offer an attractive compensation package that includes valuable commuter benefits!As a Member Experience Associate with Industrious, you will be the cornerstone of our member experience, dedicated to ensuring that every individual who steps into our office has a fantastic day. While your daily activities may vary, here’s what you can expect:You will be the welcoming face of our office, preparing the environment each day by brewing coffee, arranging breakfast, and ensuring shared amenities are stocked.You will proactively manage inventory and oversee the ordering of supplies for your location.You will create memorable events and pay attention to detail, knowing that the magic lies in the small touches.You will facilitate a seamless onboarding process for new members by entering their details into multiple systems.You will provide assistance for any IT or Wi-Fi issues that may arise, ensuring a smooth experience for our members.

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