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Senior Account Manager (They/She/He) at Glovo | Sofia

GlovoSofia
On-site Full-time

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Experience Level

Mid to Senior

Qualifications

 WHAT YOU WILL BRING TO THE RIDE:Background:A minimum of 5 years of experience in a fast-paced setting (such as startups, FMCG, retail, telecommunications, advertising, or food-hospitality). A university degree from a reputable institution with strong academic performance is a plus. Experience in the FMCG, food-hospitality, or on-demand delivery sectors is advantageous. Leadership, Business Acumen, and Collaboration:Proven business acumen with a track record of understanding and empathizing with partners' business models, challenges, and objectives to create synergistic strategies that deliver value through collaboration. Strong understanding of general business principles, revenue dynamics, and drivers. Demonstrated experience of at least 4 years collaborating with external partners to align on strategic objectives.

About the job

 

YOUR MISSION:

Join the dynamic Glovo Partners & Brands team as a Senior Account Manager, where you will play a vital role in fostering and nurturing strong relationships with our partners. You will engage with top-tier brands, restaurants, and stores in Sofia, ensuring their success while driving our company’s growth.

YOUR JOURNEY:

  • Develop and sustain robust relationships with Glovo’s leading partners across the country through proactive and consistent communication, identifying their needs and enhancing engagement via meetings and business reviews.
  • Craft and implement strategic plans to elevate partner growth through promotional negotiations, marketing initiatives, and performance optimization (e.g., driving item sales, improving Average Order Value, and boosting Conversion Rates).
  • Facilitate the onboarding of new premier partners onto our platform by equipping them with essential tools and information.
  • Monitor and analyze partner business performance, focusing on key performance indicators (KPIs) to ensure sustained growth.
  • Generate insightful reports and dashboards for partners to facilitate operational improvements.
  • Gather and act on partner feedback to inform product, marketing, and operational enhancements.
  • Lead commercial renegotiations to solidify partnerships with sustainable economics.
  • Assist the sales team leader in finalizing partner agreements as needed.
  • Collaborate actively with colleagues in a supportive environment, learning from each other.
  • Participate in a team that encourages your commercial development, offering opportunities for rotation across various business areas (e.g., sales, qcommerce, and more).

About Glovo

Glovo is a proud member of the Delivery Hero Group, a global leader in local delivery services. Our mission is to provide an exceptional delivery experience—quickly, easily, and right to your door. Operating in approximately 70 countries worldwide, Glovo is headquartered in Berlin, Germany. Since its listing on the Frankfurt Stock Exchange in 2017, Delivery Hero has been a part of the MDAX stock market index.

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