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Experience Level
Senior
Qualifications
Proven experience in account management or client services, preferably in the tech or SaaS industry. Strong understanding of enterprise-level customer needs and the ability to communicate effectively with stakeholders at all levels. Excellent problem-solving skills and a data-driven mindset. Ability to work independently and as part of a team in a fast-paced environment. Bachelor’s degree in Business, Marketing, or a related field.
About the job
The Senior Account Manager - Enterprise at Braze, Inc. is based in New York City and focuses on managing a portfolio of significant enterprise clients. This position centers on building and maintaining strong relationships with senior stakeholders, including C-level executives. Working closely with internal teams, the Senior Account Manager supports client objectives and aims to ensure their long-term satisfaction with the Braze platform.
What you will do
Manage a group of key enterprise accounts, serving as the main point of contact
Develop and sustain trusted partnerships with C-level client contacts
Work alongside cross-functional teams to address client requirements
Promote client retention and help clients get the most value from the Braze platform
Use account management skills and strategic insight to support clients in achieving their business goals
About Braze, Inc.
Braze is a leading customer engagement platform that empowers brands to deliver personalized experiences to their users. With a culture that promotes innovation and collaboration, we are committed to providing our team members with the tools and resources they need to succeed. Join us in transforming the way businesses connect with their customers!
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