About the job
About the Role
Greetings! I'm Dave Dowe, the Senior Manager of Security Engineering at Jane. Over the past two years, I've had the privilege of leading our dedicated team that safeguards our platform, focusing on incident response, cloud security, and essential operational functions.
Our Security Operations team stands as the frontline of our security program. We are the initial point of contact for team inquiries, diligently monitoring alerts, triaging incidents, and being the go-to individuals when challenges arise. This role is crucial because true security is a collaborative effort; it thrives on trust and open communication between engineering and security teams. In this position, you will have the opportunity to explore AI and automation to streamline workflows, reduce repetitive tasks, and maximize your contributions.
We're seeking a candidate who perceives security as a partnership rather than a barrier. You will manage a security service desk, respond to and act upon alerts across our tools, and participate in on-call rotations, all while genuinely supporting the teams you work with. Expect to work with clarity and empathy, build trust through consistent follow-through, and foster a security culture that teams are eager to engage with.
This is an L2 position where you'll independently handle defined security operations tasks while closely collaborating with our Enterprise and Cloud Security engineers.
Your Impact
- Reduce operational toil: Innovate security workflows using AI and automation, develop simple tools to ease team efforts, and share insights from your experiences, both successes and lessons learned.
- Build trust: Foster strong relationships with engineering and cloud teams by addressing security requests with genuine care, clear communication, and dependable follow-through, encouraging teams to seek your guidance early on.
- Own alert triage and incident response: Ensure prompt and thorough investigation of security findings, escalate issues appropriately, and maintain clear documentation for team learning.
- Maintain security tools: Keep our security tools well-configured and updated based on hands-on experience, proactively spotting issues to prevent alert fatigue and missed threats.
- Collaborate in incident response: Efficiently manage on-call shifts, independently resolve incidents where possible, thoughtfully escalate when needed, and view every incident as a learning opportunity.
