About the job
Join Harvard University as a Security Manager, reporting to the Director of Safety and Security. In this pivotal role, you will oversee and coordinate security operations, ensuring the safety of staff, visitors, collections, and physical assets at the Harvard Art Museums. As the front-line supervisor, you'll manage security staff during your shifts, applying your expertise with autonomy and sound judgment.
Core Responsibilities:
- Oversee daily security operations at the Harvard Art Museums, managing staffing levels, post coverage, emergency responses, special events, and group visits.
- Supervise security personnel by scheduling shifts, monitoring performance, providing training, and addressing issues, with a professional approach focused on customer service.
- Act promptly in emergencies, including medical, fire, and life safety incidents, documenting incidents according to established protocols.
- Participate in the recruitment and training of new security personnel.
- Continuously enhance skills to effectively handle a variety of challenges.
- Optimize resource deployment for efficient operations.
- Plan daily workflows and support clerical duties, including payroll and timekeeping.
- Contribute to policy implementation and procedure development for the Security Department, making recommendations to the Director as needed.
- Assist in creating and applying new security measures to enhance visitor experiences.
- Utilize Microsoft Office to maintain records, compose communications, and manage statistical databases.
- Review video footage as needed for investigations and maintain security databases.
- Support event-related security activities, managing budgets and suggesting operational improvements.
