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Security Analyst (UAE National) - Join Help AG's SOC Team

Help AGDubai, Dubai, United Arab Emirates
On-site Full-time

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Experience Level

Experience

Qualifications

Preferred Qualifications:Emirati candidates with a family book will be favored for this role. A degree in Computer Science, Information Systems, Electrical Engineering, or a related field. A strong interest in internet security, incident detection, and network and systems security. A solid understanding of IT security best practices, common attack vectors, and detection/prevention strategies. Demonstrable experience in analyzing and interpreting system security logs.

About the job

Help AG is seeking a passionate and skilled Emirati national to become a vital part of our Security Operations Centre (SOC) team in the role of Security Analyst. If you possess a robust understanding and enthusiasm for network security, you may find this opportunity to be an excellent fit for your career growth.

The Security Analyst will play a critical role in monitoring a variety of security technologies and events utilizing our Security Information and Event Management (SIEM) tool. This position involves identifying and responding to IT security incidents effectively.

Key Responsibilities:

  • Implement operational processes and procedures for the analysis, escalation, and assistance in the remediation of critical information security incidents.
  • Utilize the Splunk/Log Rhythm/Qradar SIEM tool to correlate and analyze events to uncover IT security incidents.
  • Perform detailed log file analysis, including forensic assessments of system resource access.
  • Ensure quality and accuracy in customer report reviews.
  • Monitor various security technologies, including SIEM, IDS/IPS, firewalls, switches, VPNs, and other security threat data sources.
  • Provide technical assistance for managed services through inbound requests via phone and electronic means.
  • Respond promptly to support and threat cases within documented SLA timelines.
  • Document actions taken in cases to ensure effective communication internally and to customers.
  • Resolve issues independently while understanding escalation protocols.
  • Stay informed about the current threat landscape and participate in knowledge sharing among analysts.
  • Contribute to the creation of technical articles for internal knowledge bases.
  • Perform other essential duties as assigned, including working rotating shifts in a 24/7 operational environment.

About Help AG

Help AG is a leading cybersecurity solutions provider, dedicated to protecting organizations from evolving cyber threats. With a strong commitment to innovation and excellence, we empower our clients with the tools and expertise needed to safeguard their digital environments.

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