Second Line Support Engineer

Join Our TeamHorizon3.ai is an innovative cybersecurity company on a rapid growth trajectory, committed to empowering organizations to proactively identify, rectify, and validate exploitable vulnerabilities before they can be leveraged by malicious actors. Our flagship solution, the NodeZeroTM platform, provides production-safe autonomous penetration tests and critical assessment operations that scale seamlessly across diverse internal, external, cloud, and hybrid cloud environments. The NodeZero platform is trusted by a wide range of organizations, including small educational institutions, government agencies, and Global 100 enterprises, making it an essential tool for IT Operations, Security Operations teams, consulting pentesters, and managed security service providers.Our team is a unique blend of former U.S. Special Operations cyber experts, startup engineers, and seasoned cybersecurity practitioners. We pride ourselves on tackling widespread security challenges, including ineffective security tools, false positives, alert fatigue, and the cybersecurity skills gap. Our culture is rooted in respect, collaboration, ownership, and delivering results.As a fully remote organization, we require a minimum broadband connection of 25Mbps.

At Datadog, we are not just a company; we are a community of passionate product experts dedicated to empowering our clients through exceptional technical support. The Technical Solutions team plays a pivotal role in our global expansion efforts by enhancing the experience of both prospective and existing customers. As a Premier Support Engineer (PSE), your primary responsibility will be to assist our Premier Customers with their technical inquiries regarding the Datadog platform. You will engage with our clients through various support channels and participate in cadence calls, demos, presentations, and conferences, contributing to exciting side projects along the way. This role allows you to directly influence the success of our Premier Customer base in a dynamic environment that fosters growth and innovation.At Datadog, we prioritize a collaborative office culture that enhances relationships and sparks creativity. Our hybrid workplace model enables our Datadogs to achieve a work-life balance that suits their individual needs.

About GigsAt Gigs, we are revolutionizing mobile services by creating an operating system that allows tech companies to seamlessly integrate global connectivity into their offerings.Similar to how Stripe empowers businesses to add payment options within moments, Gigs enables platforms to incorporate connectivity, thus merging conventional telecom with innovative technology. We simplify the complexity of telecom, automating provisioning for various sectors, from fintechs introducing mobile services to HR platforms providing work phone plans.Our team comprises around 100 talented individuals across the US and Europe, supported by nearly $100 million in funding from notable investors like Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, we unite early-stage engineers, product designers, and business experts from renowned firms such as Stripe, Airbnb, and Shopify. We are addressing significant technical and regulatory hurdles to ensure a truly seamless connectivity experience.If you have a passion for exploration, innovation, and desire to influence the future of telecom, we would be excited to connect with you.The RoleAs a Technical Support Engineer, you will be the cornerstone of our support operations. Your commitment to excellence will shine through in every interaction, whether you're assisting a business customer or an end-user, adapting intuitively to their unique perspectives. You will not merely address the tickets assigned to you; instead, you will take ownership of a healthy support queue, ensuring the entire operation functions seamlessly.In this position, you will serve as the primary escalation point for intricate connectivity issues that challenge our Tier 1 partners. You will traverse the entire technical stack—debugging API logs and troubleshooting live network connectivity problems for end-users. Acting as a bridge, you will translate technical root causes into straightforward solutions for our customers while providing essential insights back to our Product and Engineering teams. Your efforts will ensure that when users need to connect, the Gigs platform delivers effectively.This position is based in our Amsterdam hub.

Escape is looking for a Technical Support Staff member to join the team supporting our restaurants Heck’s, Chez van Rijn, and De Kroon, all located at Rembrandtplein in Amsterdam. This role centers on hands-on maintenance and repair work within a lively hospitality setting. Key responsibilities Carry out maintenance and minor repairs throughout the restaurants. Install decorations, lighting, and wall art as needed. Fix damaged furniture, equipment, or installations. Set up new equipment or furniture on site. Paint and refresh walls and furniture to maintain a welcoming atmosphere. Support a variety of facility-related tasks as they arise. What we offer A varied role in a lively hospitality environment in Amsterdam. Work alongside an enthusiastic and supportive team. Complimentary lunch during working hours. Flexible position with space for personal initiative. Salary based on experience, knowledge, and background.

Are you a skilled handyman with an eye for detail? Do you want to work in the vibrant hospitality scene of Amsterdam? We are seeking an enthusiastic Technical Support Staff member for our restaurants: Heck’s, Chez van Rijn, and De Kroon located at Rembrandtplein in Amsterdam.Your Responsibilities:Perform maintenance and small repairs in our restaurants.Hang decorations, lighting, or wall decor.Repair damaged furniture, equipment, or installations.Install new equipment or furniture.Paint walls and furniture as needed.Assist with various facility-related tasks.What We Offer:A dynamic job in a lively environment.Collaboration with an enthusiastic team.Complimentary lunch during working hours.A flexible position with ample opportunity for personal initiative.

CSQ427R82 Join our team as a Senior Technical Solutions Engineer where you will play a pivotal role in providing expert technical support for both Neon and the Databricks Platform. You will navigate complex challenges related to the Databricks unified analytics platform, guiding customers throughout their journey to maximize their strategic goals with our tools. Your expertise will be sought for everything from fundamental technical inquiries to intricate architectural designs across the Big Data ecosystem. Reporting directly to the Senior Manager of Technical Solutions, your contributions will be essential in fostering customer success. Your Impact: Diagnose and resolve intricate customer issues within the Neon and broader Databricks ecosystem. Offer best practices and support for bespoke solutions crafted by customers. Provide actionable recommendations to enhance performance in specific customer environments. Facilitate discussions surrounding third-party integrations with the Databricks environment. Work collaboratively with engineering and escalation teams to effectively resolve customer issues and requests. Contribute to the development and upkeep of company documentation and knowledge articles. Champion the cause of customer advocacy within the organization. Augment your expertise in AWS/Azure and the Databricks platform through continuous learning and training initiatives. Engage in on-call rotations, both weekdays and weekends.

As integral members of Datadog's Technical Solutions team, we serve as the in-house product experts dedicated to fostering Datadog's global expansion. Our mission revolves around empowering potential clients through education and ensuring the satisfaction and success of our existing customers. By leveraging our extensive technical knowledge and product expertise, we provide support through multiple channels including technical assistance, demonstrations, and presentations. Joining our team means stepping into a dynamic environment where you will be both challenged and rewarded as you witness the impact of your contributions to Datadog.At Datadog, we emphasize the importance of a collaborative office culture that fosters relationships, creativity, and teamwork. Our hybrid work model allows our Datadogs to achieve a balance between their professional and personal lives.

Ben jij gepassioneerd in het helpen van anderen, heb je een scherp oog voor detail en ben je op zoek naar een uitdagende rol binnen een dynamische organisatie? Bij Studytube zijn we op zoek naar slimme, flexibele en enthousiaste professionals die samen met ons willen bouwen aan de toekomst van ons educatieve platform! Jij speelt een cruciale rol in het waarborgen dat klanten en partners het maximale uit onze diensten halen, terwijl je voortdurend bijdraagt aan de optimalisatie van onze klanttevredenheid en service.Jouw verantwoordelijkhedenAls Technical Support Specialist heb je een belangrijke functie binnen ons team. Je bent het eerste aanspreekpunt voor L&D-professionals en biedt hen technische ondersteuning bij het gebruik van ons platform. Je adviseert en begeleidt klanten en partners, zodat zij het meeste uit onze diensten kunnen halen en tevreden blijven. Je werkt ook actief aan het verbeteren van onze dienstverlening en communicatie. Om de klanttevredenheid te waarborgen organiseer je elke zes weken een product Q&A webinar, waarin je vragen beantwoordt, ontwikkelingen toelicht en feedback verzamelt om ons platform verder te optimaliseren.In deze rol ben je verantwoordelijk voor:Het snel en efficiënt oplossen van technische vragen van klanten en partners via e-mail en telefoonAnalyseren en verbeteren van gebruikersprocessen om de klantreis te optimaliserenSignaleren van knelpunten en klantfeedback om samen met het productteam en Customer Success Managers productverbeteringen door te voerenVertalen van inzichten naar concrete acties en regelmatig klanten informeren over verbeteringenMeedenken over slimmere processen en manieren om de dienstverlening te verbeteren, met als doel efficiënter werken en verhoogde klanttevredenheid

About Adyen Adyen stands as the premier financial technology platform, empowering leading enterprises with comprehensive payment solutions, insightful data analytics, and a suite of financial products tailored for a global market. We partner with industry giants such as Meta, Uber, H&M, eBay, and Microsoft to facilitate their growth and efficiency. Join us as we continue to innovate and tackle unique challenges in the payments landscape. Position Overview As the Technical Support Team Lead based in Amsterdam, you will spearhead a dedicated team serving as the primary contact for Adyen's global merchants. You will be responsible for mentoring and developing your team to address complex technical and operational inquiries. Daily, you will collaborate with various departments, including Operations, Engineering, Product, Account Management, and Sales, to ensure exceptional service delivery. Our team prides itself on being merchant-focused, highly motivated, and committed to collective success. You will work within an international group that values diverse skills and backgrounds, operating around the clock to support our global clientele with a 'follow the sun' approach.

Join Immuta, the leading Data Provisioning Company, where we empower organizations to securely and efficiently access governed data as required by the fast-paced modern business landscape. Our innovative platform automates data access through policies and requests, eliminating cumbersome ticketing systems, minimizing risks, and allowing both humans and AI systems to interact with data safely and instantaneously.Established in 2015, Immuta is a trusted partner of Fortune 500 companies and government agencies globally, operating under a hybrid work model.• Partnered with technology leaders including Snowflake, Databricks, AWS, Azure, Google Cloud, and Starburst. Immuta was honored as the Snowflake Data Security Partner of the Year in June 2023.• Recognized by Forbes as one of the top American startup employers, and featured by Inc. Magazine and BuiltIn as a leading workplace, alongside Fast Company’s list of the top 50 most innovative companies.• With a total funding of $267 million, our lead investors include NightDragon, Snowflake, and Databricks, supported by additional funding from ServiceNow, Citi Ventures, Dell Technologies Capital, DFJ Growth, IAG, Intel Capital, March Capital, Okta Ventures, StepStone, Ten Eleven Ventures, and Wipro Ventures.YOUR ROLEAs a Senior Pre-Sales Solutions Architect, you will collaborate closely with the Sales team at Immuta to spearhead technical discussions, architect innovative data solutions, and showcase the value of our platform to enterprise clients.Acting as a trusted technical advisor throughout the sales process—from initial discovery and solution design to proof of concept and implementation—you will thrive in solving intricate data challenges, influencing strategic decisions, and translating technical visions into tangible business results.This position supports our EMEA territory. Candidates must reside in the Netherlands or London, England, and be fluent in German.

Location: EMEA (Remote). Offices in Amsterdam, Berlin, Brussels, and Stockholm. About Unframe Unframe builds AI-driven products for enterprises, helping organizations launch LLM-powered applications in days, not months. Our platform is LLM-agnostic, integrates with any data source, and delivers custom AI solutions using a Blueprint-led approach, no fine-tuning or data sharing required. Pricing is based on value delivered. Backed by $50M in Series A funding from Bessemer, Craft, and TLV Partners, Unframe operates with the momentum of a seasoned founder and a clear vision: accelerate the future of AI infrastructure for real business impact. More about us: www.unframe.ai Role Overview: Channel Manager - EMEA The Channel Manager will shape and expand Unframe’s partner network across the EMEA region. This role focuses on building relationships with value-added resellers (VARs), global system integrators (GSIs), managed service providers (MSPs), and technology partners. The goal: drive sourced and influenced revenue, and ensure partners are ready to position and sell Unframe’s solutions effectively. Collaboration is key. The Channel Manager works closely with Sales, Marketing, Product, and Customer Success to create a partner engagement model that scales. Main Responsibilities Partner Strategy & Recruitment Design and execute the channel strategy in line with revenue goals. Identify, recruit, and onboard high-value channel partners. Develop joint business plans with key partners. Establish clear partner segmentation and coverage plans. Enablement & Activation Build and deliver partner enablement programs, including sales training, technical onboarding, and certifications. Equip partners with effective positioning, messaging, and competitive differentiation. Support partners in pipeline generation and deal execution. Lead joint marketing campaigns and co-selling initiatives. Revenue & Performance Management Oversee partner-sourced and partner-influenced revenue targets. Forecast channel pipeline and performance metrics. Set KPIs and reporting dashboards to monitor results.

Billups brings together technology, data, and a global team to help brands reach audiences in the Out-of-Home (OOH) media landscape. With a presence in more than 20 countries and a culture that encourages innovation and growth, Billups values independent thinking and collaboration. Role overview The Finance Manager - EMEA will manage financial operations and reporting for all EMEA entities. This position supports business growth by providing strategic financial planning and operational improvements. Working closely with leadership, the manager will deliver financial insights, ensure compliance, and refine processes. Experience in OOH media or advertising is especially helpful, as the role involves industry-specific revenue models, asset management, and campaign accounting. Maintaining ethical standards, accuracy, and transparency in financial matters is central to this role. The manager will also drive initiatives to improve efficiency and strengthen financial controls. Key responsibilities Direct daily finance operations, including oversight of the Shared Service Center in India, accounts payable and receivable, payroll, and month-end close. Lead, mentor, and support the finance team. Prepare detailed financial reports, forecasts, and budgets for senior management and stakeholders. Location This position is based in Amsterdam.

Role Overview IQEQ is looking for an IT Support Engineer in Amsterdam. This role keeps the technology department running smoothly by supporting internal teams and maintaining IT systems. The work centers on troubleshooting technical issues and putting solutions in place so operations stay on track. What You Will Do Provide day-to-day IT support for internal staff Troubleshoot hardware, software, and network problems Help maintain and optimize IT systems for reliable performance Implement fixes and solutions to technical issues as they arise

About Plaud Inc.Plaud is at the forefront of developing the world's most reliable AI-powered work companion, designed to enhance productivity and efficiency through innovative note-taking solutions. Since our inception in 2023, we have garnered a dedicated user base of over 1,500,000 professionals globally. Our mission is to elevate human intelligence by creating next-generation infrastructure and interfaces that effectively capture, extract, and leverage information from what individuals say, hear, see, and think.Headquartered in San Francisco and incorporated in Delaware, Plaud Inc. is pioneering advancements in human-AI intelligence by integrating hardware and software solutions. We uphold rigorous data security and privacy standards, maintaining compliance with ISO 27001, ISO 27701, GDPR, SOC 2, HIPAA, and EN 18031.To discover more about Plaud, visit our website and connect with us on Instagram, X, Facebook, LinkedIn, and YouTube.

Role Overview Wordsmith is hiring an Account Executive focused on small and mid-sized legal teams across EMEA. This remote position is open to candidates based in Amsterdam, Munich, or Barcelona. Wordsmith builds AI solutions that help in-house legal teams manage contract reviews, policy approvals, and internal requests more efficiently. The company is backed by Index Ventures and is growing its presence in cities such as London and New York. What You Will Do Manage a high volume of inbound and outbound sales opportunities Quickly qualify leads and focus on the most promising prospects Run discovery calls and product demos that highlight value Close deals within sales cycles typically lasting 2 to 6 weeks Consistently meet or exceed revenue and activity targets Keep your pipeline organized and follow up diligently on all opportunities Use CRM tools to handle a large number of deals efficiently What We’re Looking For 1 to 3 years of SaaS sales experience, or a strong-performing SDR ready to step up History of hitting targets in a demanding sales setting Skilled at qualifying leads and knowing when to move forward or step back Clear, confident communicator Organized and disciplined in managing a sales pipeline Energetic and resilient, able to handle volume without sacrificing quality

Horizon3.ai helps organizations uncover and fix exploitable attack paths before attackers can act. The company’s NodeZeroTM platform provides autonomous penetration testing across internal, external, cloud, and hybrid environments. Clients range from small schools and government agencies to global enterprises. NodeZero is trusted by ITOps and SecOps teams, consulting pentesters, MSSPs, and MSPs. The team brings together experience from U.S. Special Operations cyber units, startup engineers, and seasoned security professionals. Horizon3.ai tackles challenges such as ineffective security tools, alert fatigue, blind spots, compliance-driven cultures, the cybersecurity talent gap, and the high cost and slow pace of outside consultants. The company values learning, respect, collaboration, accountability, and results. Role overview The Field & Channel Marketing Manager - EMEA is based in Amsterdam and leads integrated marketing programs across Northern Europe, with an emphasis on the UKI, Nordics, and Benelux regions. This role focuses on driving pipeline growth through a blend of field marketing, channel partner marketing, demand generation, executive engagement, and local go-to-market initiatives. The manager is responsible for building and executing scalable regional programs that strengthen partner relationships, generate demand, support sales objectives, and raise brand visibility in key Northern European markets. The position supports both Enterprise and Commercial Sales teams. Key responsibilities Develop and deliver the integrated marketing strategy for Northern Europe, aligning with EMEA revenue targets and sales priorities. Prioritize the UKI market while expanding programs into the Nordics, Benelux, and other Northern European regions. Translate corporate campaigns into regional initiatives that drive measurable pipeline growth and partner engagement. Create and manage multi-touch programs using a variety of marketing tactics to expand reach and impact.

About TelnyxTelnyx is at the forefront of global connectivity, not just envisioning the future, but actively constructing it. We design and enhance a private, global, multi-cloud IP network and deliver hyperlocal edge technology through intuitive APIs, paving the way for a seamless interconnection of people, devices, and applications.Our mission is to innovate and modernize outdated systems, automate manual processes, and address real-world challenges with groundbreaking connectivity solutions. As a testament to our achievements, we proudly maintain financial stability and profitability, which empowers us to invest in cutting-edge technologies while fostering a culture of continuous learning and development for our team.We envision a future where borderless connectivity drives limitless innovation. By joining Telnyx, you have the opportunity to help shape this interconnected future, while also advancing your skills and career within a pioneering company.The RoleAs an Account Executive reporting to the Regional Director of Sales, you will spearhead Telnyx’s growth across Europe. This is an exciting chance to become part of a rapidly expanding team and play a pivotal role in bolstering our market presence in the region. Collaborating with our marketing and BDR teams, you will identify high-value customers for Telnyx and cultivate long-term, strategic partnerships that drive revenue growth and enhance client satisfaction.The ideal candidate is an experienced sales professional who thrives in a dynamic startup environment. The ability to work independently and effectively in a remote setting is essential.

What is Contentstack?Contentstack is committed to revolutionizing digital experiences through an innovative blend of advanced content management, customer data, personalization, and AI technology. Renowned brands like AirFrance KLM, ASICS, Burberry, Mattel, Mitsubishi, and Walmart rely on our platform to cut through the digital clutter and secure their competitive advantage.At Contentstack, our team is devoted to serving our customers and communities. We are proud to be recognized for our exceptional customer service and our global charitable initiatives through the Contentstack Cares program, which includes support for Pledge 1% and Girls Who Code.Discover more at www.contentstack.com.Who Are We?At Contentstack, we are more than just colleagues—we are a tribe. Our vision is to promote equity among our communities, employees, partners, and customers. We are globally diverse yet closely connected; we are dreamers and doers who challenge conventional thinking. We act with integrity, even when no one is watching. We are insightful trendspotters and bold trendsetters. Our mission is to make Contentstack an essential tool for organizations to tell their stories and connect meaningfully with their audiences through inspiring, modern experiences. We genuinely care about our customers and the communities we serve. #OneTeamOneDream. Let’s go!What Are We Looking For?Contentstack is in search of a Director of EMEA/APAC Marketing who will take charge of the comprehensive regional marketing strategy and execution across Europe, the Middle East, Africa, and Asia-Pacific. This role is key in driving measurable pipeline and revenue growth, enhancing brand visibility, and closely collaborating with regional sales leadership to achieve enterprise and mid-market growth objectives. You will adapt global initiatives and design as well as scale region-specific programs that resonate with market nuances, buyer behaviors, and cultural contexts.This position is a hands-on leadership role for a strategic marketer who can seamlessly transition between planning, execution, and stakeholder engagement while demonstrating a strong sense of ownership and accountability for outcomes. The role serves as a vital link between global strategy and regional execution. Contentstack is an AI-forward company that thrives on innovation...

Role Overview dash0 is looking for a Commercial Sales Development Representative (SDR) to join the team in Amsterdam. This position focuses on building new business across the EMEA region. The SDR will play a central role in identifying new leads, connecting with potential customers, and supporting the sales pipeline from first contact through qualification. What You Will Do Identify and qualify sales leads in the EMEA market Reach out to prospects by email and phone to spark interest and start conversations Build relationships with potential customers and understand their needs Work closely with the sales team to move qualified leads through the pipeline Help convert prospects into long-term customers What We Look For Strong interest in sales and business development Clear, confident communication skills Proactive attitude and willingness to take initiative Comfort working with both email and phone outreach Ability to thrive in a changing, growth-focused setting Location This role is based in Amsterdam and covers the EMEA region.