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Seasonal Food Runner at Dumbo House

Soho House & Co.Dumbo House, 55 Water St, Brooklyn, NY 11201
On-site Temporary $12/hr - $12/hr

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Experience Level

Experience

Qualifications

Qualifications: Minimum of 2 years' experience in a similar role. Ability to work effectively in high-pressure and fast-paced environments. Strong interpersonal skills with a focus on customer service. Proficient in following established procedures and training protocols. Availability for flexible work schedules, including weekends and holidays.

About the job

Soho House & Co. is seeking a Seasonal Food Runner at Dumbo House, located at 55 Water St, Brooklyn, NY 11201. This role supports the dining experience by preparing tables, delivering orders, and sharing details about menu items. Food Runners serve as a crucial link between the kitchen and the front-of-house team, helping to create a smooth and enjoyable atmosphere for members and guests.

Success in this position calls for quick thinking and composure, especially during busy periods. Professionalism and a friendly attitude are essential.

Main Responsibilities

  • Follow Soho House & Co.'s Steps of Service, including refilling water, clearing dishes, and restocking table supplies.
  • Handle special guest requests and communicate alternative solutions to management when needed.
  • Work effectively in a high-volume setting, anticipating guest needs and supporting servers, the Executive Chef, and the General Manager.
  • Ensure food orders are plated correctly and delivered promptly to members and guests.
  • Follow all health and safety policies, including allergy procedures, and comply with company and legal standards.
  • Assist with running food and drink items from the expo and service bar as part of the team.
  • Keep the server alley and expo area clean and organized.
  • Maintain strong menu knowledge to answer questions and make recommendations.

Skills and Qualifications

  • At least 2 years of experience in a similar food runner or support role.
  • Comfort working in high-volume, fast-moving environments and solving problems under pressure.
  • Strong hospitality skills, a welcoming attitude, and respect for both guests and colleagues.
  • Proficiency in the skills outlined during training and Club School.
  • Willingness to work a flexible schedule, including weekends and holidays.
  • Ability to follow instructions and collaborate effectively within a team.

About Soho House & Co.

Soho House & Co. is a global community of like-minded individuals, offering members a home away from home. With beautiful spaces, exceptional service, and a focus on hospitality, we strive to create a welcoming environment for all. Join us and play a part in crafting unforgettable experiences.

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