Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.
Experience Level
Entry Level
Qualifications
Key Responsibilities:Act as the main point of contact for end-users, efficiently addressing application issues and providing timely solutions through the internal ticketing system. Enhance user satisfaction by managing expectations, independently resolving challenges, and collaborating with internal departments as necessary. Monitor application performance metrics to proactively identify and mitigate potential issues, ensuring optimal functionality and minimal downtime. Follow established protocols, including timely escalation of issues and participation in post-incident reviews and root-cause analysis. Work alongside partners to refine applications, evaluate change requests, and contribute to testing updates. Conduct data entry reviews to identify trends, improve accuracy, and provide user training with digital adoption tools. Collaborate with IT teams and vendors to troubleshoot technical issues, support software updates, and deliver post-deployment user assistance. Document and track application issues, resolutions, and user requests via the ticketing system. Analyze recurring issues to identify opportunities for process improvements to boost application efficiency and user satisfaction. Application Administration:Provide comprehensive training documentation to users and assist them in navigating the applications. Stay informed on new application features and best practices to offer knowledgeable support and continuous improvement. Understand and support the responsibilities of other team members as required. Participate in user acceptance testing for new applications and enhancements to existing systems.
About the job
Join our dynamic team as an Application Support Specialist, where you will report directly to the Application Support Manager. In this pivotal role, you will deliver exceptional technical support and troubleshooting for various software applications within our organization. Collaborating closely with end-users, IT teams, and external vendors, you will play a crucial role in resolving application-related challenges, ensuring seamless system functionality, and enhancing the overall user experience.
Your primary focus will be on supporting our applicant tracking system (ATS), internal business applications, and our unique managed services platform/vendor management system (MSP/VMS). You will also assist in application upgrades through testing, validation, and user training to ensure a smooth transition and continued operational efficiency.
About triagestaffing
At triagestaffing, we are dedicated to providing exceptional staffing solutions tailored to meet the needs of our clients. Our commitment to excellence and innovation drives our success, making us a leader in the industry. We believe in fostering a collaborative and engaging work environment where every team member can thrive and contribute to our mission of delivering outstanding service.
Join our dynamic team as an Application Support Specialist, where you will report directly to the Application Support Manager. In this pivotal role, you will deliver exceptional technical support and troubleshooting for various software applications within our organization. Collaborating closely with end-users, IT teams, and external vendors, you will play a…
Key ResponsibilitiesTechnical Solution ManagementServe as a technical authority for designated technology solutions, possessing a comprehensive understanding of system configurations, workflows, and integrations.Create, update, and organize detailed documentation, including system standards, configuration notes, known issues, workarounds, release notes, and user manuals.Manage a structured service ticketing environment, providing timely updates, effective communication, and adherence to internal service standards.Identify and analyze recurring issues or trends within the ticket queue, taking proactive measures to address root causes.Collaborate closely with development and support teams (both internal and vendor-based) to resolve issues, implement enhancements, and prioritize system improvements.Conduct preliminary testing of enhancements, patches, and upgrades; coordinate with business subject matter experts for further validation.Research and advocate for the adoption of existing and emerging technologies to enhance the operational effectiveness of Revenue’s operations.Relationship ManagementEstablish and maintain strong, consultative relationships with various Revenue business units, central OIT areas, and technology vendors.Act as the primary liaison for assigned systems concerning coordination, communication, and strategic planning.Develop a deep understanding of the business processes and requirements linked to supported systems.Engage in regular status and planning meetings with stakeholders, advocating for system needs, upgrades, and support priorities.Monitor and assess vendor performance, escalating any concerns, and ensuring compliance with agreed service expectations.Deliver clear and timely reports to Revenue IT leadership regarding issues, system performance, ticket trends, vendor activities, and user satisfaction.
Join our team as an IT Application Support Specialist!We are looking for a dedicated professional with a passion for technology and customer service. In this role, you will be responsible for diagnosing and resolving application issues, managing feature requests, and providing solutions to bugs. You will collaborate closely with our IT Support, Database, and Application Development teams to ensure optimal performance of our applications.Key Responsibilities:Deliver first-level technical support, maintenance, and troubleshooting for hardware and software in a Microsoft Windows environment on our client platform (web and mobile applications).Contribute to the design requirements for the future roadmap of the client platform.Assist users with guidance on client-designated mobile/web applications as needed.Troubleshoot and resolve issues related to mobile devices and application functionality.Conduct functional testing and document processes to support the deployment of new solutions.Manage trouble tickets via ServiceNow and escalate issues to Tier 3 support when necessary.Update and create technical documentation, knowledge base articles, and work instructions related to mobile device configurations.
Full-time|$94K/yr - $122K/yr|Remote|Remote - United States
Ensono seeks a Senior Applications Support Specialist (Level 3) to provide advanced support for critical business applications. This is a remote role based in the United States, but candidates must be able to travel to Irvine, California for knowledge transfer sessions and meetings. Standard hours are 9:00 a.m. to 6:00 p.m. Pacific Time. Role Overview This position serves as the final escalation point for complex application issues that go beyond existing documentation and knowledge bases. The Senior Applications Support Specialist troubleshoots, analyzes, and resolves challenging problems, especially those involving Java and .NET systems. The role combines technical troubleshooting, scripting, and pattern identification to enhance support processes and application reliability. Responsibilities include leading major incident responses, conducting in-depth diagnostics, and driving permanent solutions. The specialist also influences architectural, automation, and operational standards, ensuring end-to-end reliability, resilience, and performance of key applications. Key Responsibilities Act as the final technical escalation point for application support issues Lead incident response and root cause analysis for major outages or disruptions Perform advanced diagnostics, particularly for Java and .NET environments Identify and resolve undocumented or complex issues through technical troubleshooting and scripting Mentor and support L1 and L2 application support teams Collaborate with Development, Architecture, Platform, and Security teams to improve application stability and standards Ensono Core Values Honesty Reliability Curiosity Collaboration Passion Location and Schedule Remote within the United States Must be able to travel to Irvine, California as needed Standard hours: 9:00 a.m. – 6:00 p.m. Pacific Time Ensono values a diverse team and encourages candidates to apply even if not all preferred qualifications are met. Meeting all required qualifications is essential for consideration.
Join our dynamic team as an Application Support Specialist where you will play a crucial role in providing technical support and ensuring optimal application performance for our clients. You will be responsible for troubleshooting issues, managing user requests, and collaborating with cross-functional teams to enhance application functionality.
Join our dynamic team as an Application and Deployment Support Specialist at Mindlance. In this role, you will be responsible for providing exceptional support for application deployment processes, ensuring seamless integration and functionality for our clients. You will play a critical role in troubleshooting and resolving deployment issues, collaborating closely with both technical and non-technical teams to ensure successful application launches.
Join the City of Philadelphia as an Application Support Specialist, where you will play a critical role in ensuring the smooth operation of applications that serve our vibrant community. You will be responsible for troubleshooting, supporting, and enhancing application performance. Your expertise will contribute to improving user experiences and operational efficiencies.
Join us as a Senior Application Support Specialist at usm2, where you'll play a crucial role in ensuring the seamless operation of our applications. In this position, you will leverage your expertise to troubleshoot, resolve issues, and enhance user experiences. Your work will directly impact our commitment to providing top-notch service and support to our clients.
Full-time|$85K/yr - $111K/yr|On-site|United States
Attention current Ensono clients: This position is tailored for you as we seek to continue providing top-notch support. If you are not affiliated with our clients, please explore our job board for other suitable roles! At Ensono, we embody a purpose to be an unwavering ally, challenging the status quo and empowering our clients to achieve remarkable outcomes. As a leading technology advisor and managed service provider with extensive cross-platform expertise, we equip our clients to navigate continuous change and embrace innovation.Our success stems from our exceptional Associates. The Ensono Core Values unify our diverse talents, guiding our business practices. The five traits that drive our purpose are:Honesty, Reliability, Curiosity, Collaboration, and Passion.Role Overview:The Senior Applications Support Specialist is responsible for ensuring comprehensive reliability, resilience, and performance of critical applications. You will serve as the ultimate technical escalation point, lead major incidents, conduct in-depth diagnostics (particularly for Java-based systems), implement permanent solutions, and influence architectural and operational standards. As a mentor, you will guide L1/L2 teams and collaborate closely with Development, Architecture, Platform, and Security teams.
Join our dynamic team as a Junior Application Support Specialist, where you'll play a crucial role in enhancing user experience and ensuring smooth application functionality. In this position, you will provide first-level support to end-users, troubleshoot application issues, and collaborate with cross-functional teams to resolve technical challenges. Your contributions will be essential in maintaining the performance and reliability of our applications.
Join our dynamic team at Sonsoft Inc. as an Application Support Specialist. In this role, you will be responsible for providing top-tier support for our software applications. You will work closely with clients to resolve issues, implement solutions, and ensure optimal application performance.
Full-time|Remote|Remote — Dallas, Texas, United States
About the Role norit is looking for an Application Support Specialist to help keep our applications reliable and effective. This position is fully remote, based in Dallas, Texas, or anywhere within the United States. What You Will Do Support users by troubleshooting issues and answering questions about our applications. Work closely with other team members to resolve problems and maintain smooth daily operations.
Preferred Skills• Minimum of 5 years of experience in GIS within the Utilities Industry, including 4 years of hands-on expertise with the GE Smallworld suite.• Proven track record with at least one or two complete life-cycle implementations for a utility (Power/Gas), showcasing hands-on experience in design, development, and deployment using GE Smallworld.• Ability to lead the design, construction, testing, and deployment of solutions on the GE Smallworld platform.• Experience in conducting functional workshops with business stakeholders to gather GIS requirements.• Previous experience in providing support for GE Smallworld applications in a 24/7 environment, coordinating with both client and offshore teams to resolve support incidents.• Familiarity with incident management and resolution software such as Remedy or HEAT.• Required development experience in Magik.• Proficient in GE Smallworld, GE Core, PNI, DM, SIAS, Network Viewer, SOMs, PL/SQL, and the Smallworld data model.• Development experience in C, Core Java, JavaScript, JSP, Servlets, and PL/SQL is a plus.• Experience in configuring, customizing, and troubleshooting GE Mapframe solutions.• Knowledge of Business Tier Technologies such as Java Beans, EJB, and Integration Tier Technologies like JDBC 4.0, JNDI.• Awareness of current technology trends in GIS related to Electric Utilities.• Understanding of the process integration between GIS and other utility enterprise and operational systems including WMIS, CIS, Synergee, etc.• Exposure to both regulated and deregulated markets in the U.S.• Team-oriented individual capable of collaborating with development teams, client teams, and subject matter experts throughout the project lifecycle.• Strong interpersonal communication and analytical skills.• Willingness to travel to client locations as required.• Interest and experience in a management consulting environment.Note: This position may require 30% travel.U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to provide sponsorship at this time.
Join the City of New York as a Senior Application Specialist. In this role, you will leverage your technical expertise to support, develop, and optimize application systems that serve the diverse needs of our city departments. You'll be responsible for ensuring the seamless integration of applications, enhancing user experience, and driving efficiency across various platforms.
Make an Impact in Your Role As a Senior Application & Technical Support Specialist for our Axiom Financial Institutions (FI) solutions, you will play a pivotal role in providing application guidance and technical support to our clients involved in financial planning, forecasting, and reporting tasks. You will collaborate directly with finance and operations stakeholders to tackle intricate system and data challenges, ensuring that their Axiom solutions are both effective and provide accurate, trustworthy insights. This position requires a blend of extensive financial systems knowledge and advanced troubleshooting abilities to ensure customer success, facilitate issue resolution, and foster ongoing enhancements.
Join our dynamic team at Sonsoft Inc. as an Application Support Analyst. In this pivotal role, you will provide essential support for our applications, ensuring optimal performance and user satisfaction. Your expertise will help us maintain high service standards and foster positive user experiences.
Join our dynamic team at Sonsoft Inc. as an Application Support Analyst. In this role, you will play a crucial part in maintaining and enhancing our software applications, ensuring a seamless experience for our users. You will be responsible for troubleshooting issues, providing excellent customer support, and collaborating with cross-functional teams to implement solutions that drive efficiency and user satisfaction.
Join our dynamic team at stemxpert1 as a Lead Application Developer/Tester/Support Specialist. In this pivotal role, you will leverage your expertise in Granite, Telcordia, and Tirks technologies to drive innovative application development, testing, and support solutions. Collaborate with cross-functional teams to ensure high-quality deliverables and enhance user experiences.
Full-time|On-site|Austin; Chicago; Columbus; Florida; Idaho; North Carolina; Pittsburgh; Salt Lake City, Utah, United States; United States
Join our dynamic team as a Unisys OS 2200 Application Support Specialist and play a key role in advancing our technology initiatives. You will be responsible for providing top-notch support and maintenance for our Unisys OS 2200 applications, ensuring their efficiency and reliability.
Join our team as a Pega Application Support Specialist in Plano, TX. This is a full-time, permanent position where you will play a crucial role in ensuring the smooth operation of Pega applications and support processes.Key Responsibilities:Provide production support for Pega applications.Perform troubleshooting in PRPC Pega, J2EE, and Oracle applications.Handle various production support roles, specifically as a BPM Pega Developer.Engage in performance testing, environment management, and incident/problem management.
Join our dynamic team as an Application Support Specialist, where you will report directly to the Application Support Manager. In this pivotal role, you will deliver exceptional technical support and troubleshooting for various software applications within our organization. Collaborating closely with end-users, IT teams, and external vendors, you will play a…
Key ResponsibilitiesTechnical Solution ManagementServe as a technical authority for designated technology solutions, possessing a comprehensive understanding of system configurations, workflows, and integrations.Create, update, and organize detailed documentation, including system standards, configuration notes, known issues, workarounds, release notes, and user manuals.Manage a structured service ticketing environment, providing timely updates, effective communication, and adherence to internal service standards.Identify and analyze recurring issues or trends within the ticket queue, taking proactive measures to address root causes.Collaborate closely with development and support teams (both internal and vendor-based) to resolve issues, implement enhancements, and prioritize system improvements.Conduct preliminary testing of enhancements, patches, and upgrades; coordinate with business subject matter experts for further validation.Research and advocate for the adoption of existing and emerging technologies to enhance the operational effectiveness of Revenue’s operations.Relationship ManagementEstablish and maintain strong, consultative relationships with various Revenue business units, central OIT areas, and technology vendors.Act as the primary liaison for assigned systems concerning coordination, communication, and strategic planning.Develop a deep understanding of the business processes and requirements linked to supported systems.Engage in regular status and planning meetings with stakeholders, advocating for system needs, upgrades, and support priorities.Monitor and assess vendor performance, escalating any concerns, and ensuring compliance with agreed service expectations.Deliver clear and timely reports to Revenue IT leadership regarding issues, system performance, ticket trends, vendor activities, and user satisfaction.
Join our team as an IT Application Support Specialist!We are looking for a dedicated professional with a passion for technology and customer service. In this role, you will be responsible for diagnosing and resolving application issues, managing feature requests, and providing solutions to bugs. You will collaborate closely with our IT Support, Database, and Application Development teams to ensure optimal performance of our applications.Key Responsibilities:Deliver first-level technical support, maintenance, and troubleshooting for hardware and software in a Microsoft Windows environment on our client platform (web and mobile applications).Contribute to the design requirements for the future roadmap of the client platform.Assist users with guidance on client-designated mobile/web applications as needed.Troubleshoot and resolve issues related to mobile devices and application functionality.Conduct functional testing and document processes to support the deployment of new solutions.Manage trouble tickets via ServiceNow and escalate issues to Tier 3 support when necessary.Update and create technical documentation, knowledge base articles, and work instructions related to mobile device configurations.
Full-time|$94K/yr - $122K/yr|Remote|Remote - United States
Ensono seeks a Senior Applications Support Specialist (Level 3) to provide advanced support for critical business applications. This is a remote role based in the United States, but candidates must be able to travel to Irvine, California for knowledge transfer sessions and meetings. Standard hours are 9:00 a.m. to 6:00 p.m. Pacific Time. Role Overview This position serves as the final escalation point for complex application issues that go beyond existing documentation and knowledge bases. The Senior Applications Support Specialist troubleshoots, analyzes, and resolves challenging problems, especially those involving Java and .NET systems. The role combines technical troubleshooting, scripting, and pattern identification to enhance support processes and application reliability. Responsibilities include leading major incident responses, conducting in-depth diagnostics, and driving permanent solutions. The specialist also influences architectural, automation, and operational standards, ensuring end-to-end reliability, resilience, and performance of key applications. Key Responsibilities Act as the final technical escalation point for application support issues Lead incident response and root cause analysis for major outages or disruptions Perform advanced diagnostics, particularly for Java and .NET environments Identify and resolve undocumented or complex issues through technical troubleshooting and scripting Mentor and support L1 and L2 application support teams Collaborate with Development, Architecture, Platform, and Security teams to improve application stability and standards Ensono Core Values Honesty Reliability Curiosity Collaboration Passion Location and Schedule Remote within the United States Must be able to travel to Irvine, California as needed Standard hours: 9:00 a.m. – 6:00 p.m. Pacific Time Ensono values a diverse team and encourages candidates to apply even if not all preferred qualifications are met. Meeting all required qualifications is essential for consideration.
Join our dynamic team as an Application Support Specialist where you will play a crucial role in providing technical support and ensuring optimal application performance for our clients. You will be responsible for troubleshooting issues, managing user requests, and collaborating with cross-functional teams to enhance application functionality.
Join our dynamic team as an Application and Deployment Support Specialist at Mindlance. In this role, you will be responsible for providing exceptional support for application deployment processes, ensuring seamless integration and functionality for our clients. You will play a critical role in troubleshooting and resolving deployment issues, collaborating closely with both technical and non-technical teams to ensure successful application launches.
Join the City of Philadelphia as an Application Support Specialist, where you will play a critical role in ensuring the smooth operation of applications that serve our vibrant community. You will be responsible for troubleshooting, supporting, and enhancing application performance. Your expertise will contribute to improving user experiences and operational efficiencies.
Join us as a Senior Application Support Specialist at usm2, where you'll play a crucial role in ensuring the seamless operation of our applications. In this position, you will leverage your expertise to troubleshoot, resolve issues, and enhance user experiences. Your work will directly impact our commitment to providing top-notch service and support to our clients.
Full-time|$85K/yr - $111K/yr|On-site|United States
Attention current Ensono clients: This position is tailored for you as we seek to continue providing top-notch support. If you are not affiliated with our clients, please explore our job board for other suitable roles! At Ensono, we embody a purpose to be an unwavering ally, challenging the status quo and empowering our clients to achieve remarkable outcomes. As a leading technology advisor and managed service provider with extensive cross-platform expertise, we equip our clients to navigate continuous change and embrace innovation.Our success stems from our exceptional Associates. The Ensono Core Values unify our diverse talents, guiding our business practices. The five traits that drive our purpose are:Honesty, Reliability, Curiosity, Collaboration, and Passion.Role Overview:The Senior Applications Support Specialist is responsible for ensuring comprehensive reliability, resilience, and performance of critical applications. You will serve as the ultimate technical escalation point, lead major incidents, conduct in-depth diagnostics (particularly for Java-based systems), implement permanent solutions, and influence architectural and operational standards. As a mentor, you will guide L1/L2 teams and collaborate closely with Development, Architecture, Platform, and Security teams.
Join our dynamic team as a Junior Application Support Specialist, where you'll play a crucial role in enhancing user experience and ensuring smooth application functionality. In this position, you will provide first-level support to end-users, troubleshoot application issues, and collaborate with cross-functional teams to resolve technical challenges. Your contributions will be essential in maintaining the performance and reliability of our applications.
Join our dynamic team at Sonsoft Inc. as an Application Support Specialist. In this role, you will be responsible for providing top-tier support for our software applications. You will work closely with clients to resolve issues, implement solutions, and ensure optimal application performance.
Full-time|Remote|Remote — Dallas, Texas, United States
About the Role norit is looking for an Application Support Specialist to help keep our applications reliable and effective. This position is fully remote, based in Dallas, Texas, or anywhere within the United States. What You Will Do Support users by troubleshooting issues and answering questions about our applications. Work closely with other team members to resolve problems and maintain smooth daily operations.
Preferred Skills• Minimum of 5 years of experience in GIS within the Utilities Industry, including 4 years of hands-on expertise with the GE Smallworld suite.• Proven track record with at least one or two complete life-cycle implementations for a utility (Power/Gas), showcasing hands-on experience in design, development, and deployment using GE Smallworld.• Ability to lead the design, construction, testing, and deployment of solutions on the GE Smallworld platform.• Experience in conducting functional workshops with business stakeholders to gather GIS requirements.• Previous experience in providing support for GE Smallworld applications in a 24/7 environment, coordinating with both client and offshore teams to resolve support incidents.• Familiarity with incident management and resolution software such as Remedy or HEAT.• Required development experience in Magik.• Proficient in GE Smallworld, GE Core, PNI, DM, SIAS, Network Viewer, SOMs, PL/SQL, and the Smallworld data model.• Development experience in C, Core Java, JavaScript, JSP, Servlets, and PL/SQL is a plus.• Experience in configuring, customizing, and troubleshooting GE Mapframe solutions.• Knowledge of Business Tier Technologies such as Java Beans, EJB, and Integration Tier Technologies like JDBC 4.0, JNDI.• Awareness of current technology trends in GIS related to Electric Utilities.• Understanding of the process integration between GIS and other utility enterprise and operational systems including WMIS, CIS, Synergee, etc.• Exposure to both regulated and deregulated markets in the U.S.• Team-oriented individual capable of collaborating with development teams, client teams, and subject matter experts throughout the project lifecycle.• Strong interpersonal communication and analytical skills.• Willingness to travel to client locations as required.• Interest and experience in a management consulting environment.Note: This position may require 30% travel.U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to provide sponsorship at this time.
Join the City of New York as a Senior Application Specialist. In this role, you will leverage your technical expertise to support, develop, and optimize application systems that serve the diverse needs of our city departments. You'll be responsible for ensuring the seamless integration of applications, enhancing user experience, and driving efficiency across various platforms.
Make an Impact in Your Role As a Senior Application & Technical Support Specialist for our Axiom Financial Institutions (FI) solutions, you will play a pivotal role in providing application guidance and technical support to our clients involved in financial planning, forecasting, and reporting tasks. You will collaborate directly with finance and operations stakeholders to tackle intricate system and data challenges, ensuring that their Axiom solutions are both effective and provide accurate, trustworthy insights. This position requires a blend of extensive financial systems knowledge and advanced troubleshooting abilities to ensure customer success, facilitate issue resolution, and foster ongoing enhancements.
Join our dynamic team at Sonsoft Inc. as an Application Support Analyst. In this pivotal role, you will provide essential support for our applications, ensuring optimal performance and user satisfaction. Your expertise will help us maintain high service standards and foster positive user experiences.
Join our dynamic team at Sonsoft Inc. as an Application Support Analyst. In this role, you will play a crucial part in maintaining and enhancing our software applications, ensuring a seamless experience for our users. You will be responsible for troubleshooting issues, providing excellent customer support, and collaborating with cross-functional teams to implement solutions that drive efficiency and user satisfaction.
Join our dynamic team at stemxpert1 as a Lead Application Developer/Tester/Support Specialist. In this pivotal role, you will leverage your expertise in Granite, Telcordia, and Tirks technologies to drive innovative application development, testing, and support solutions. Collaborate with cross-functional teams to ensure high-quality deliverables and enhance user experiences.
Full-time|On-site|Austin; Chicago; Columbus; Florida; Idaho; North Carolina; Pittsburgh; Salt Lake City, Utah, United States; United States
Join our dynamic team as a Unisys OS 2200 Application Support Specialist and play a key role in advancing our technology initiatives. You will be responsible for providing top-notch support and maintenance for our Unisys OS 2200 applications, ensuring their efficiency and reliability.
Join our team as a Pega Application Support Specialist in Plano, TX. This is a full-time, permanent position where you will play a crucial role in ensuring the smooth operation of Pega applications and support processes.Key Responsibilities:Provide production support for Pega applications.Perform troubleshooting in PRPC Pega, J2EE, and Oracle applications.Handle various production support roles, specifically as a BPM Pega Developer.Engage in performance testing, environment management, and incident/problem management.
