Scaled Renewals Manager

About MixpanelMixpanel is a leading event analytics platform designed for innovators seeking instant insights from their data—no SQL required. By enabling every team member to visualize and understand the impact of their contributions on key metrics like product performance, marketing effectiveness, and revenue growth, we empower better decision-making across the organization.With over 9,000 paying customers, including industry giants like Netflix, Pinterest, Sweetgreen, and Samsara, Mixpanel is committed to delivering the most comprehensive and reliable analytics platform that organizations can trust and access.About The Role:As a Solutions Engineer at Mixpanel, you will play a pivotal role in our growth by collaborating closely with both our Sales and Partnerships teams. In this position, you will act as a trusted advisor to customers, aligning Mixpanel’s solutions with their business objectives. Our Solutions Engineers are expected to be curious and adaptable, effectively communicating the technical advantages and requirements of Mixpanel to developers and product managers while also conveying the value of our product to high-level executives.Additionally, you will engage with a diverse range of customers through Mixpanel’s partner ecosystem, providing seamless onboarding and continuous education to partners regarding the various aspects of the Mixpanel solution, including joint-value positioning, implementation strategies, and product training. Collaboration with our Solution Engineering and Customer Success teams will ensure that best practices are shared and that our end customers receive a top-notch experience through our partners.In your first month, you will become proficient in Mixpanel’s features and functionalities, as well as its implementation processes. You will have the chance to observe customer calls and demonstrations alongside experienced Sales Engineers and Account Executives, learning how to effectively articulate our value proposition. Training on Mixpanel’s internal systems and tools will be provided to set you up for success.Within your first three months, you will actively participate in deal cycles alongside Account Executives and Partner Managers, leading technical qualifications for customer use cases and delivering tailored demonstrations for potential clients. You will interact directly with leadership at prospective and partner organizations to identify business challenges that can be addressed through our analytics platform, offering consultative insights on how Mixpanel can provide solutions.Responsibilities:Collaborate with Account Executives to drive revenue growth by serving as the primary technical contact for customers.

About MixpanelMixpanel is a cutting-edge event analytics platform designed for builders who seek immediate insights from their data—no SQL expertise necessary. By empowering everyone within the organization to visualize and understand how their contributions affect product, marketing, and revenue metrics, we facilitate informed decision-making.With over 9,000 paying customers, including industry leaders such as Netflix, Pinterest, Sweetgreen, and Samsara, Mixpanel is committed to delivering the most comprehensive and reliable analytics platform that is accessible and trusted by all.About the Support TeamThe Mixpanel Support team consists of skilled problem-solvers with diverse backgrounds, including teaching, consulting, and engineering. Our passion lies in ensuring the success of our customers by helping them navigate and utilize Mixpanel effectively. Our team is globally dispersed, with members located in San Francisco, Barcelona, London, and Singapore.About the RoleWe are seeking an experienced APAC Support Engineering Manager to join our Bengaluru office. In this hands-on leadership role, you will tackle our most intricate technical challenges and manage customer escalations while leading and nurturing a team of 4-6 Support Engineers. We are looking for a professional who can adeptly switch between personally resolving critical customer issues and mentoring their team through complex situations. This position combines technical acumen with team leadership to ensure immediate customer satisfaction and long-term team growth.ResponsibilitiesDevelop and mentor individual contributors within your team through coaching and career advancement.Act as the primary escalation point for major customers and high-priority accounts in the APAC region.Identify and proactively resolve gaps that hinder your team’s ability to deliver exceptional support.Maintain hands-on expertise with Mixpanel’s platform to stay updated on product developments and customer requirements.Offer real-time mentorship during live customer engagements, demonstrating effective problem-solving techniques.Conduct regular one-on-one meetings and performance reviews, focusing on both technical skill enhancement and excellence in customer interactions.Lead quality assurance reviews of team tickets, providing actionable feedback to improve technical accuracy and communication with customers.

About MixpanelMixpanel is an innovative event analytics platform designed for creators who seek immediate insights from their data—no SQL skills needed. By empowering every team within the organization to visualize and understand the effects of their contributions on product, marketing, and revenue outcomes, we enable informed decision-making.With over 9,000 satisfied clients, including industry leaders like Netflix, Pinterest, Sweetgreen, and Samsara, Mixpanel is dedicated to providing an analytics solution that is comprehensive, reliable, and accessible to all.About the Customer Success Team:Our Customer Success and Solutions Engineering teams function as analytical consultants who immerse themselves within our enterprise client teams to ensure successful business outcomes. We collaborate with prospects and clients throughout their journey to discern value drivers and act as the technical liaison to our Sales team, facilitating the delivery of that value. You will work closely with Account Executives, Account Managers, Product, Engineering, and Support to implement self-service analytics effectively, assist clients in managing transitions, execute technical projects that delight our customers, and ultimately enhance the ROI of their Mixpanel investment.About the Role:As a Customer Success Architect, you will engage with customers throughout their journey, starting with pre-sales by conducting proof of concepts that showcase rapid value, and continuing through post-sales onboarding and implementation to set clients up for enduring success with scalable solutions and best practices in data governance. Throughout the customer lifecycle, your role will involve understanding how analytics can generate business value and advising clients on how to optimize Mixpanel's utility, including managing change during its rollout, defining and achieving ROI, and identifying enhancements in their analytics usage. For large enterprise accounts, you will work alongside Account Managers post-onboarding to foster data trust and product adoption across hundreds of end-user teams through a structured change management approach.

Join our dynamic team at Mixpanel as an Account Manager where you will play a crucial role in driving customer success and satisfaction. You will be responsible for managing client relationships, understanding their needs, and ensuring they receive maximum value from our analytics tools. Your expertise will help enhance client engagement and foster lasting partnerships.

Join Mixpanel as an Inside Sales Representative where you will play a pivotal role in driving our sales strategy and engaging with our customers. In this dynamic position, you will leverage your communication skills to connect with potential clients, understand their needs, and provide tailored solutions that reflect the value of our analytics platform.As a key member of our sales team, you will be responsible for identifying new business opportunities, managing the sales pipeline, and cultivating relationships to foster long-term partnerships. This hybrid role offers flexibility while allowing you to collaborate closely with your team in our Bengaluru office.

Aarna HR Solutions is seeking a talented and motivated Process Engineer to join our dynamic team. This is a fantastic opportunity for individuals who are passionate about engineering and committed to delivering high-quality results. As a Process Engineer, you will play a critical role in enhancing our manufacturing processes, ensuring efficiency, and driving innovation within our operations.

Who You'll Collaborate WithThe Technical Solutions Engineer (TSE) operates in a collaborative environment, providing support across all Arista products and the diverse network protocols and features encompassed by EOS. This role involves direct interaction with customers and collaboration with both software and hardware development teams as needed. The TSE team is responsible for conducting their own recreates within a dedicated lab environment.By granting customers direct access to a high-level engineer, we enhance the support experience and elevate customer satisfaction.Your ResponsibilitiesAddress customer product inquiries through telephone or written, internet-based email.Resolve customer issues encountered during installation, operation, maintenance, or product application and compatibility.Utilize strong interpersonal skills and product knowledge to effectively respond to customer-centric activities.Troubleshoot hardware and software issues, recommending corrective actions as necessary.Document customer communications and recurring technical challenges to aid product quality initiatives and development.

About Cloudflare Cloudflare operates one of the world’s largest networks, supporting millions of websites and online platforms. Customers range from individual bloggers and SMBs to Fortune 500 companies. Cloudflare’s solutions protect and optimize online applications without extra hardware, software, or code changes. By routing web traffic through a global, intelligent network that adapts with every request, Cloudflare boosts performance and reduces spam and cyber threats. Entrepreneur Magazine has recognized the company’s culture, and Fast Company lists Cloudflare among the World’s Most Innovative Companies. The team values proactive problem-solvers who enjoy building new solutions to Internet challenges. Curiosity, a willingness to question the status quo, and a collaborative approach to using AI tools are key traits for success here. Cloudflare’s culture encourages sharing improvements and iterative progress over bureaucracy. Location This is a hybrid role based in Bengaluru, India. Role Overview: Senior Strategic Solutions Engineer The Pre-Sales Solution Engineering team leads the technical sales process for Cloudflare’s portfolio. The team ensures clients receive maximum value by designing tailored solutions and providing clear implementation roadmaps. Team members come from backgrounds such as financial consulting, product management, customer support, and software engineering, all contributing to an inclusive and knowledgeable environment. In this senior role, the Strategic Solutions Engineer acts as a hands-on technologist with strong credibility in the region. The position involves influencing enterprise architecture decisions for senior stakeholders at both customer and partner organizations. The core focus is to demonstrate the long-term value of Cloudflare as a strategic technology partner.

Aarnahr Solutions Pvt Ltd is seeking a talented and driven System Engineer to join our dynamic team in Bengaluru. As a System Engineer, you will be responsible for designing, implementing, and maintaining complex systems to enhance our technological capabilities. You will collaborate with cross-functional teams to ensure optimal system performance and reliability.

Join our dynamic team at Aarna HR Solutions Pvt Ltd as a CAD Engineer. You will play a crucial role in developing and modifying designs using CAD software, ensuring precision and adherence to specifications. This is an exciting opportunity for a motivated individual to contribute to innovative projects in a collaborative environment.

Join Aarnahr Solutions Pvt Ltd as a Process Engineer, where you will play a crucial role in enhancing our manufacturing processes and ensuring operational excellence. You will collaborate with cross-functional teams to design, implement, and optimize production workflows, ultimately driving efficiency and quality.

Join our dynamic team at Aarnahr Solutions Pvt Ltd as a LabVIEW Engineer. In this role, you will leverage your expertise to design, develop, and implement automated test systems using LabVIEW. Collaborate with cross-functional teams to ensure high-quality deliverables and contribute to innovative solutions that enhance our product offerings.

Join our dynamic team at Aarnahr Solutions Pvt Ltd as a Software Engineer. In this role, you'll be responsible for designing, developing, and maintaining software applications that meet our clients' needs. Collaborate with cross-functional teams to define, design, and ship new features while ensuring the performance, quality, and responsiveness of applications.

Join Cloudflare as a Senior Strategic Solutions Engineer and be at the forefront of delivering innovative solutions that enhance the security and performance of our clients' digital experiences. In this hybrid role based in Bengaluru, you will collaborate with cross-functional teams to understand customer needs and translate them into effective technical solutions.

Join our dynamic team at Aarnahr Solutions Pvt Ltd as a Process Engineer. In this role, you will be pivotal in optimizing and enhancing our production processes to ensure efficiency and quality. You will collaborate with cross-functional teams to implement innovative solutions and drive continuous improvement initiatives.

Aarna HR Solutions Pvt Ltd is seeking a skilled CAD Engineer to join our innovative team in Bengaluru. As a CAD Engineer, you will be responsible for utilizing your expertise in computer-aided design to create detailed technical drawings and models that meet project specifications. This is an excellent opportunity for an enthusiastic professional looking to advance their career in a dynamic and supportive environment.

Join our innovative team at Aarnahr Solutions Pvt Ltd as a Product Design Engineer. In this role, you'll be responsible for designing and developing cutting-edge products that meet client specifications and market demands. Collaborate with cross-functional teams to ensure the alignment of design and functionality, while leveraging your creativity and engineering expertise to bring ideas to life.

Join Arista Networks as a Network System Test Engineer, where you will play a crucial role in ensuring the quality and performance of our innovative networking solutions. You will be responsible for executing manual testing, developing test strategies, and collaborating closely with cross-functional teams to deliver high-quality products.

Join our dynamic team at Aarna HR Solutions Pvt Ltd as a Junior Engineer. We are looking for a passionate and motivated individual to contribute to our innovative projects. This role offers you a chance to develop your skills in a supportive environment while working on exciting engineering challenges.