About the job
About Our Team
At OpenAI, our mission is to develop safe artificial general intelligence (AGI) that benefits all of humanity. This ambitious goal unites some of the brightest scientists, engineers, and business professionals in a collaborative environment aimed at achieving groundbreaking advancements.
The Enterprise Platform team is pivotal in supporting our Sales teams, empowering them to effectively deploy our advanced AI products to clients across various sectors. Comprising experts in Sales, Solutions, Customer Success, Support, Marketing, and Partnerships, our team strives to create impactful solutions that democratize access to AI.
About the Role
As part of our Go-To-Market (GTM) team, we are dedicated to illustrating the transformative capabilities of OpenAI’s models. We are seeking a Salesforce Engineer who will collaborate with our Growth, Marketing, and Sales teams to develop systems that enhance customer engagement, activate lifecycles, and create sales pipelines. This role emphasizes strong data enrichment and orchestration across our GTM stack.
Your main responsibilities will involve lead management, developing sales and marketing engagement workflows, and orchestrating customer data across multiple sources. You will ensure that Salesforce and related GTM systems operate with precise, actionable data to support scalable pipeline development.
Key Responsibilities:
- Develop Lead-to-Opportunity Solutions in Salesforce: Create user-friendly experiences, automation processes, and data enrichment workflows to efficiently capture, qualify, and route inbound and outbound demand, ensuring leads are enriched with accurate firmographic, technographic, and behavioral insights as they progress through the early stages of the pipeline.
- Integrate Top-of-Funnel Systems: Connect Salesforce with various marketing automation platforms, enrichment providers, sales engagement tools, routing engines, and real-time data sources to facilitate comprehensive customer and account data orchestration, optimizing lead management and ensuring timely Marketing-to-Sales transitions.
- Test, Troubleshoot, and Document: Address and resolve production issues affecting lead capture, routing, enrichment, and sales engagement workflows, while maintaining thorough documentation that aligns with scalable intake, change management, and deployment best practices for data movement across GTM systems.

