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Experience Level
Entry Level
Qualifications
Strong analytical skills with proficiency in data analysis tools. Exceptional communication and interpersonal skills. Experience with CRM systems and sales operations. Ability to work independently and as part of a team. Detail-oriented with strong organizational abilities.
About the job
Flywire is hiring a Sales Operations Analyst in Boston. This role focuses on improving sales processes and delivering actionable insights to help the sales team perform at its best. Analytical work will shape sales strategies and support operational improvements across the team.
What You Will Do
Analyze sales data to identify trends and areas for improvement
Work with teams across the company to develop and roll out solutions that support sales goals
Help streamline sales operations and boost efficiency
Support the sales force with information and tools that help them reach targets
Collaboration
This position works closely with cross-functional teams to ensure that sales operations align with broader company objectives.
About Flywire
Flywire is a global payments enablement and software company that provides businesses and educational institutions with the tools they need to streamline their payment processes. Our mission is to connect customers and providers, making transactions more efficient and transparent.
Full-time|On-site|Boston, Massachusetts, United States
Overview:As the Sales Operations Manager, you will spearhead the sales team and establish robust operational systems aimed at maximizing revenue performance.This pivotal role merges sales leadership, revenue operations, and growth execution. You will directly oversee the sales team while crafting processes, analytics, and systems that empower the team to scale effectively.In this position, you will report directly to the Head of Growth and collaborate closely with the Marketing Team and State General Manager to transform demand into successful enrollments for families.
Join Whoop as a Sales Operations Manager, where you will play a pivotal role in optimizing our sales processes and enhancing the overall efficiency of our sales team. In this position, you will collaborate closely with various stakeholders, utilizing data-driven strategies to support our sales initiatives.Key responsibilities include analyzing sales performance metrics, implementing operational improvements, and providing actionable insights to drive sales growth. You will leverage your expertise to streamline workflows, support the sales team in achieving their goals, and ensure a seamless customer experience.
Harvard University is seeking a dynamic and skilled Operations Manager to enhance our organizational effectiveness. In this pivotal role, you will oversee daily operations, implement strategic initiatives, and ensure operational efficiency across various departments. The ideal candidate will possess exceptional leadership skills, a keen analytical mindset, and the ability to drive results in a fast-paced environment.
Full-time|$105.4K/yr - $155K/yr|Remote|San Francisco, CA; New York, NY; Atlanta, GA; Chicago, IL; Denver, CO; Washington, DC; Austin, TX; Phoenix, AZ; Los Angeles, CA; Seattle, WA; Boston, MA; United States - Remote
About the TeamThe Account Development Strategy & Operations team is pivotal in crafting and sustaining a high-performing sales organization to enhance SMB restaurant growth through innovative product solutions.As an Associate Manager, you will play a critical role in DoorDash's transformation from a marketplace to a leading technology partner. You will spearhead the strategy and operational framework for Digital Ordering, our premier white-label solution that allows merchants to manage commission-free ordering directly on their websites. Your contributions will empower local businesses to enhance their digital presence and foster direct relationships with customers through DoorDash’s exceptional logistics and technology.About the RoleWe seek a proactive builder who excels in uncertain environments while maintaining strong operational discipline. You will convert overarching company objectives into specific quarterly sales targets, balancing strategic insights with the technical and operational expertise necessary to establish new functions and systems. Your responsibilities will include auditing sales processes and utilizing cutting-edge AI to optimize productivity. Reporting to the Senior Manager of Sales Strategy & Operations, you will collaborate across Product, Sales, and Analytics to transform a research-based vision into a robust, scalable revenue engine.You Will Thrive in This Role Because You Will...Translate Strategy into Execution: Establish ambitious quarterly sales goals, guiding the team to focus on key growth areas for sustained expansion.Establish Operational Governance: Facilitate business operations, including Weekly Business Reviews, to ensure meticulous tracking of leads, opportunities, and deals.Drive Sales Acceleration through Rigor: Enhance the sales team's efficiency by implementing tool and system updates, and optimizing the sales funnel through precise measurement and analysis of performance metrics.Innovate with AI: Lead ongoing exploration of the latest AI tools and technologies to drive improvements.
The M&A, GTM Operations team oversees all program management efforts related to acquisitions for Sales Operations. As an integral member of this dynamic team, the Sales Operations Analyst will primarily support one of our recent acquisitions and report directly to the Director of M&A Integration within GTM Operations.Key Responsibilities:• Develop comprehensive reports and assist with the forecasting process using multiple instances of Salesforce.• Collaborate with various sales teams to ensure the quality of Managed Sales Opportunities.• Oversee the integrity of compensation registration reports.• Organize and prepare submissions for approved compensation registrations.• Manage the flow of leads between Sales and the Operations team of the acquired company.• Assign territory information to order data provided by the acquired company.• Address disputes related to territory and commission concerning registration and order data.• Serve as the primary contact for the Sales Operations team of the acquired company.• Manage product forecasting in accordance with established forecasting methodologies.
Role Overview Flywire is hiring a Sales Operations Analyst in Boston. This role focuses on improving sales processes and delivering actionable insights to help the sales team perform at its best. Analytical work will shape sales strategies and support operational improvements across the team. What You Will Do Analyze sales data to identify trends and areas for improvement Work with teams across the company to develop and roll out solutions that support sales goals Help streamline sales operations and boost efficiency Support the sales force with information and tools that help them reach targets Collaboration This position works closely with cross-functional teams to ensure that sales operations align with broader company objectives.
Role Overview The Practice Operations Manager at amaehealth oversees daily healthcare operations in Boston, MA. This role focuses on keeping the practice running smoothly and efficiently while supporting the company’s commitment to high-quality patient care. Key Responsibilities Supervise and coordinate daily activities across the practice Work closely with different departments to align workflows and improve communication Identify and implement operational improvements to boost effectiveness and patient satisfaction Support initiatives that reinforce amaehealth’s mission and standards for patient care
Later stands as the world’s leading influencer marketing platform, designed to empower brands in crafting memorable campaigns with confidence. By merging authentic creator relationships, reliable insights, and expert support, Later alleviates the uncertainty often associated with one of marketing’s most significant investments.Grounded in an AI-driven platform and over a decade's worth of proprietary data—including billions of social interactions and over $2.4 billion in verified influencer-driven purchases—Later equips teams with the knowledge to anticipate successful strategies before their launch.With a focus on combining valuable insights with expert guidance, Later eliminates the guesswork from influencer marketing, enabling brands to select the right creators, execute comprehensive campaigns, and foster substantial growth across brand awareness, engagement, and revenue. Trusted by renowned enterprises such as Nike, Wayfair, Unilever, and Southwest Airlines, Later harmonizes creativity with performance to ensure campaigns not only look impressive but also yield tangible results. Discover more at later.com.About this Role:We are seeking a Revenue Operations Manager, Customer Operations to oversee the operational framework that supports Later’s brand customers through our Influence Platform, Managed Services, and Mavely offerings. This pivotal role sits at the core of the customer lifecycle, connecting Sales efforts with the delivery of our Services and Client Success teams. You will be accountable for developing the systems, processes, and performance metrics that transform contracted revenue into efficient and effective customer outcomes.This high-impact position is ideal for an individual who excels in system thinking and outcome orientation, thrives in cross-functional settings, and relishes the challenge of structuring complex, rapidly growing businesses. Reporting to the VP of Revenue Operations, you will collaborate closely with Services, Client Success, Sales, and Finance to ensure our customer operations can scale alongside growth—while maintaining quality, profitability, and customer trust.
Role Overview Abby-Care is hiring a Care Operations Manager in Boston. This leader will guide care operations, focusing on service quality and a positive experience for both clients and staff. What You Will Do Oversee daily care operations to maintain high standards of service Support and motivate care staff Implement effective operational workflows Identify and drive performance improvements Promote a culture centered on excellence and compassion What Matters Here Leadership in care or service operations Commitment to quality and supportive environments Ability to turn best practices into daily routines
ezCater stands as the premier technology platform for workplace food delivery in the United States, connecting individuals and organizations in need of food for their offices with a diverse selection of over 100,000 restaurants across the nation. Offering flexible and scalable solutions, ezCater caters to everything from regular employee meals to special one-time events, all supported by round-the-clock customer service featuring real human interaction. Additionally, ezCater empowers businesses to manage their food expenditures through a single, customizable platform. For restaurant partners, ezCater serves as a valuable ally, helping to increase order volume and attract high-value customers. We are proudly backed by leading investors such as Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille.As a Senior Sales Operations Reporting & Insights Analyst, you will play a pivotal role in our Sales Operations team, ensuring precision, uniformity, and insight within our sales reporting across various teams and internal systems. This position merges strong analytical capabilities with an in-depth understanding of sales KPIs, territory and account design, and sales compensation.You will take ownership of enhancing core sales reporting, operationalize account and territory assignments, and deliver actionable insights to stakeholders across Sales, Finance, and Marketing. Collaborating closely with our CRM administration and Analytics/FP&A teams, you will ensure that our data, dashboards, and compensation-related reports are reliable and scalable.
Full-time|$171K/yr - $273.6K/yr|On-site|Boston, Massachusetts, United States
Become a Force for Good at Axon.At Axon, we're dedicated to our mission of protecting life. As pioneers in addressing critical safety and justice challenges, we offer a suite of advanced devices and cloud-based software solutions. Our collaborative culture promotes open communication and values diverse perspectives from our customers, communities, and team members.Working at Axon is dynamic, rewarding, and impactful. Here, you will have the opportunity to take ownership of your work and facilitate meaningful change. You will continuously develop professionally while contributing to a mission that truly matters—at a company where your contributions are valued.Your ContributionAs a pivotal member of Axon's Business Solutions team, you will take on the role of Business Solutions Architect/Product Manager, overseeing our Sales Systems and Enablement portfolio. This position involves managing the delivery and ongoing enhancement of essential platforms that facilitate the entire sales lifecycle—from opportunity management and quoting to forecasting, deal execution, and sales analytics.In this role, you will serve as a strategic partner to the Sales organization, collaborating closely with Sales Leadership, Sales Operations, Revenue Operations, and Customer Success to identify business requirements, foster strong relationships, and translate those needs into scalable solutions.Your immediate focus will be on leading high-impact initiatives aimed at enhancing sales productivity, deal velocity, and pipeline visibility. This includes improvements in quoting, forecasting, and sales workflows. Over time, you will assume responsibility as the product owner for designated sales systems, shaping roadmaps, prioritizing investments, and ensuring measurable business impact across the Sales organization.A vital aspect of this position involves close collaboration with IT and Engineering teams, where you will spearhead rapid prototyping of ideas, validate solutions with stakeholders, and transition them into production-ready capabilities.You will own the outcome of what gets delivered; the technical teams will be responsible for the implementation.
Full-time|Remote|Seattle, New York City, Boston, or Remote
As the Manager of Quality Operations at Pearl Health, you will play a crucial role in ensuring the highest quality of our health services. You will lead a dedicated team to develop and implement effective quality control processes, ensuring compliance with industry standards and enhancing patient care. Your analytical skills and attention to detail will be key in driving our quality initiatives and improving operational efficiency.
We are seeking a dynamic and experienced Facilities and Operations Manager to oversee our campus facilities and operations at Harvard University. In this pivotal role, you will ensure the efficient functioning of our facilities while enhancing the overall campus experience for students, staff, and visitors. Your expertise will contribute to the strategic planning and execution of facility improvements, maintenance, and operational excellence.
Role overview AccorHotels is hiring a Senior Sales Manager to drive sales strategy and execution in Boston. The position centers on increasing revenue, building strong client partnerships, and providing leadership to a team of sales professionals. Key responsibilities Design and implement sales strategies tailored to the Boston market Build and maintain relationships with clients and business partners Lead, mentor, and motivate the sales team to achieve or surpass targets Monitor market trends and customer needs to guide business decisions Contribute to expanding AccorHotels' brand presence in the Boston area Location This role is based in Boston.
Full-time|$124K/yr - $165K/yr|On-site|Boston, Massachusetts, USA; New York, New York, USA
The Team: The GTM Strategy & Operations Senior Associate – Sales Development & AI will be a vital member of a global team steering Datadog through its next growth phase, primarily focusing on our Sales Development Representative (SDR) organization and GTM AI initiatives. We are a group of interdisciplinary thinkers with diverse backgrounds in technology, management consulting, investment banking, and business development, committed to accelerating Datadog’s global expansion. Our collaborative work with senior leadership helps shape corporate strategy, launch new go-to-market programs, enhance operational efficiency, and support data-driven decision-making. In this role, you will serve as a key partner to GTM leadership, influencing how we harness AI to scale operations and empower one of Datadog’s most crucial growth drivers. The Opportunity: As a GTM Strategy & Operations Senior Associate – Sales Development & AI, you will be instrumental in impacting our global SDR organization and defining our GTM AI roadmap. This position is not solely strategic; it also emphasizes the development, launch, and implementation of solutions aimed at enhancing SDR and sales productivity, efficiency, and pipeline generation. This is an exciting time to join the team as we actively test and deploy innovative AI-driven solutions across the Sales organization. You will have the chance to create immediate, measurable impact by designing and implementing initiatives from start to finish — analyzing problems, developing solutions, and ensuring widespread adoption throughout the organization. What You’ll Do: Define and execute the GTM AI roadmap: Determine how we can utilize AI to enhance our go-to-market strategies. Build and deploy SDR-focused solutions: Design, launch, and scale programs, processes, and tools that improve SDR productivity and pipeline generation (e.g., routing logic, outreach strategies, tooling enhancements, workflow automation). Strategic collaboration with SDR leadership: Work directly with Sales Development leaders to refine team strategy, prioritize initiatives, and achieve key objectives. GTM analysis and reporting: Analyze SDR and GTM data to identify trends, uncover performance gaps, and inform decision-making regarding coverage, segmentation, and channel efficiency. Strategic roadmap development: Assist in defining and executing the roadmap for scaling the SDR organization in alignment with growth targets, and identify opportunities to optimize performance and productivity. Data visualization and presentation: Create compelling visualizations and presentations to communicate findings and recommendations to stakeholders.
Join the dynamic team at Insomnia Cookies as a Store Operations Manager (General Manager) in our Boston location! In this pivotal role, you will oversee daily operations, drive sales, and ensure exceptional customer experiences. You will lead, mentor, and inspire a team to deliver the highest standards of service while fostering a positive and engaging workplace culture.
Full-time|On-site|Boston, Massachusetts, United States
About UsAt Entyre, we are on a mission to revolutionize elderly care, positioning ourselves as the fastest-growing company in the industry. Our aim is to simplify the process for families seeking care in their most challenging times. As we expand rapidly across the United States, entering new markets and establishing robust operations, we seek dedicated operators ready to create the systems that will support this growth.Position OverviewThe Operational Excellence Manager holds a pivotal role within Entyre, central to our operational success. This is not merely a role focused on process documentation; it involves dynamic travel across our markets to critically assess and enhance local operations. Collaborating closely with General Managers and operational teams, your primary objective will be to identify and eliminate inefficiencies, mitigate hidden risks, and rectify failure points in our operational framework. Engaging directly at the source (Gemba), you will observe and analyze workflows, dissecting processes to uncover opportunities for improvement, even in seemingly functional areas. A Six Sigma mindset is essential, emphasizing structured problem-solving, root cause analysis, and measurable enhancements in key operational metrics. You will operate under significant time constraints to facilitate rapid performance improvements while developing scalable processes. In addition to local optimization, you will guide leaders across various states to adopt consistent working styles, operational standards, and execution disciplines. This role reports directly to the COO.Key ResponsibilitiesConduct extensive travel across Entyre markets to assess operations and collaborate with General Managers to enhance execution and operational performance.Utilize a Gemba approach to observe firsthand how work is executed on the ground.Analyze operational workflows to pinpoint inefficiencies, bottlenecks, quality concerns, and hidden risks.Enhance the input metrics that influence market performance by refining operational processes and reinforcing execution discipline.Employ structured problem-solving techniques (e.g., Lean or Six Sigma methodologies) to diagnose root causes and implement lasting solutions.Continuously challenge established practices and rigorously test processes, regardless of their apparent effectiveness.Act with urgency to intervene directly in workflows, driving improvements in execution and elevating performance.Design and implement optimized workflows, standards, and controls that enhance reliability, speed, and scalability.Share proven operational methods and best practices across markets to elevate performance across the organization.Develop operational dashboards and metrics to provide visibility into process performance.
Join the exciting team at Insomnia Cookies as we launch our new location in the vibrant downtown area of Boston, MA! We are on the lookout for dynamic and hospitality-driven individuals ready to thrive in a fun, entrepreneurial environment. This role promises exceptional training, mentorship, and rapid career advancement opportunities, alongside a path to achieving impressive sales success!Compensation & Sweet Perks:· Competitive base salary plus quarterly bonus potential.· $50 monthly stipend for cellphone data plans.· Comprehensive benefits package including medical, dental, vision, and pet insurance.· 401K with matching contributions.· Generous PTO including 2 weeks vacation, 2 Insomnia Personal Days of Wellness, and paid sick leave.· Access to our unique Cookie College training platform.· Enjoy free cookies, exciting swag, and more!Core Responsibilities:· Recruit, mentor, and develop a diverse team, including Shift Leaders, Cookie Crew, and Delivery Drivers.· Ensure exceptional food quality, customer service, and store cleanliness through effective team leadership.· Foster a culture of excellence focusing on cookie quality, customer satisfaction, and team member growth.· Manage inventory to uphold strict control measures.· Plan and execute engaging local marketing initiatives.
The Data Center Operations Manager for Managed Services is pivotal in overseeing the daily operations and management of our U.S.-based data center environments, which support both internal systems and clients of InterSystems. This role is crucial for ensuring high availability, operational excellence, and adherence to compliance standards across third-party facilities while maintaining close collaboration with our internal infrastructure, platform, and application teams.The manager will lead the operations staff and vendor teams, manage relationships with colocation providers, and support cutting-edge infrastructure platforms, including software-defined storage, converged infrastructure, and containerized environments.Key ResponsibilitiesData Center OperationsOversee daily operations at multiple colocation data center facilities, acting as the primary contact for operational issues.Coordinate remote assistance, scheduled maintenance, and incident responses with colocation providers.Ensure the reliability and availability of power, cooling, space, network connectivity, and physical security.Lead incident management efforts and conduct root cause analyses (RCA) involving both internal teams and external providers.Maintain and enforce standard operating procedures (SOPs), runbooks, access protocols, and escalation paths.Infrastructure & Platform SupportSupport enterprise-level infrastructure platforms, including:Dell PowerFlex and other software-defined storage systems.Nutanix and VMware converged infrastructure.Kubernetes platforms (e.g., Spectro Cloud-managed environments).Collaborate with Systems, Platform, and Cloud teams to facilitate hardware lifecycle events, upgrades, and capacity expansions.Ensure operational readiness for containerized and virtualized workloads deployed in colocation facilities.Team LeadershipLead and develop the data center operations staff and contractors supporting colocation environments.Define staffing models, on-call rotations, and escalation coverage.Encourage operational discipline, enhance documentation quality, and promote continuous improvement.Vendor & Provider ManagementManage relationships with colocation providers, hardware vendors, network carriers, and service partners.Oversee service-level agreements (SLAs), maintenance coordination, access controls, and service delivery.Assist in contract reviews and renewals.
As the Revenue Operations Lead at Whoop, you will play a crucial role in optimizing our revenue processes and enhancing operational efficiency. You will collaborate with cross-functional teams to develop strategies that drive revenue growth, improve customer retention, and streamline sales operations. Your analytical skills will be essential in assessing performance metrics and implementing data-driven solutions.
Mar 19, 2026
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