About the job
Who We Are:
CrashPlan® offers comprehensive solutions for cyber-ready data resilience and governance, empowering organizations that fuel their revenue growth. Our platform provides robust backup and recovery capabilities for data on servers, endpoint devices, and SaaS applications, making it a trusted choice for entrepreneurs, professionals, and businesses of all sizes globally. From ransomware recovery to legal holds, CrashPlan ensures the security and compliance of your data without any disruption.
NOTE - We are currently considering remote candidates from the following states:
AL, AR, AZ, CO, FL, GA, IL, IN, KS, MA, MD, MI, MN, NC, NJ, NY, OH, SC, SD, TX, UT, VA, WA, WI
What You Will Be Doing:
We are in search of a Sales & Implementation Engineer to take on a pivotal role throughout both the pre-sales and post-sales lifecycles. In this hybrid role, you will collaborate closely with the Sales team to assist in technical evaluations and guide customers through successful implementation and onboarding processes.
You will serve as a technical advisor, demonstrating the value of CrashPlan solutions, aiding in solution design, and ensuring seamless deployment and user adoption. This position is perfect for individuals who relish both customer-facing technical sales and hands-on implementation tasks.
A Day In the Life:
Pre-Sales & Solution Support
- Collaborate with Account Executives to address the technical elements of sales opportunities.
- Assist in delivering product demonstrations, technical presentations, and solution briefings.
- Support Proof-of-Value (POV) engagements to validate CrashPlan solutions.
- Collect customer requirements while identifying technical challenges and solutions.
- Address customer inquiries and technical objections during the sales process.
- Work with Product, Engineering, and Support teams to align solutions with customer needs.
- Support partners and Managed Service Providers (MSPs) in comprehending and positioning CrashPlan solutions.
- Contribute to demo environments and technical sales materials.
- Engage in marketing events, webinars, or trade shows as necessary.

