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Sales Development Representative Manager

TailscaleHybrid (Vancouver, British Columbia)
Hybrid Full-time $150K/yr - $160K/yr

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Experience Level

Manager

Qualifications

Proven experience in sales management or leadership within a fast-paced environment is essential. Strong coaching skills with the ability to inspire and develop talent are crucial. A track record of aligning teams on strategic initiatives and enhancing performance metrics is highly desirable. Familiarity with sales development processes and tools will be beneficial.

About the job

About Tailscale 

Tailscale is revolutionizing the Internet by providing software that simplifies secure connections between people and their devices, regardless of location. From individual hobbyists to large multinational corporations, teams of all sizes rely on Tailscale daily to safeguard their networks, facilitate access to internal tools, and much more. We are committed to crafting a future for the Internet that is intuitive, sensible, and secure, reminiscent of its early days. Established in 2019, our fully distributed team is supported by notable investors including Accel, CRV, Insight, Heavybit, and Uncork Capital.

Job Overview

We are seeking a proactive and strategic Manager to lead our Sales Development team. In this pivotal role, you will mentor and develop a group of enthusiastic and driven Sales Development Representatives (SDRs) tasked with generating a qualified pipeline for our sales organization. You will oversee their daily activities, enhance our prospecting strategies, and collaborate closely with Sales, Marketing, and Operations to align on strategic initiatives, messaging, and high-impact opportunities.

If you have a passion for coaching early-career sales professionals, refining prospecting techniques, and fostering team growth in a dynamic startup environment, we would love to connect with you.

Key Responsibilities

  • Lead, coach, and mentor a team of Sales Development Representatives by setting clear objectives, providing actionable feedback, and facilitating continuous skill enhancement.
  • Develop a deep understanding of how Tailscale addresses genuine customer challenges, and equip your team to convey that value with clarity and assurance.
  • Create, refine, and implement our prospecting playbook for both inbound and outbound channels.
  • Enhance team performance through regular coaching sessions, call evaluations, pipeline assessments, and consistent operational rhythms.
  • Work closely with Sales, Marketing, RevOps, and Enablement to align on Ideal Customer Profile (ICP), improve lead quality, execute campaigns, and expedite pipeline generation.
  • Own SDR performance metrics: monitor results, forecast pipeline creation, and utilize data to pinpoint opportunities for conversion enhancements.
  • Recruit, onboard, and develop exceptional SDR talent, guiding them towards future roles as Account Executives or leaders at Tailscale.
  • Promote an inclusive, collaborative, and energetic culture grounded in curiosity, accountability, and customer empathy.
  • Represent the SDR team in cross-departmental planning and contribute to shaping our go-to-market strategy as we expand.

About Tailscale

Tailscale is a pioneering company focused on simplifying secure network connections. By delivering innovative software solutions, we empower individuals and organizations to connect seamlessly while ensuring their data remains protected. Our commitment to building a better Internet experience drives our mission, and we are proud of our diverse, fully distributed team.

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