Sales Development Representative at Apna | Bengaluru

Role: Director of Human Resources (Apna Job Marketplace)Location: Domlur, Bengaluru - On-siteReporting To: CEO – MarketplaceAbout ApnaApna stands as India's premier jobs and skills platform, operating at the dynamic crossroads of consumer internet, employability, and enterprise SaaS. Our vision is to create economic opportunities for millions of Indians by seamlessly connecting talent with the ideal jobs and necessary skills. With a vast community of job seekers and numerous employers on our platform, Apna is architecting the operational backbone for employment in India.Role OverviewAs the Director of Human Resources for Apna Job Marketplace, you will work in close partnership with the CEO (Marketplace) and the executive leadership team to architect and cultivate the organization for its next growth phase.This role encompasses the realms of leadership hiring, organizational design, performance management, and leadership development, ensuring that the business is equipped with the right talent, structure, and culture to expand.Your influence will be crucial in shaping the organization’s growth trajectory, enhancing leadership performance, and driving team outcomes.Key ResponsibilitiesLeadership Hiring & Talent ArchitectureCollaborate with the CEO and business leaders to attract and recruit exceptional leadership talent across product, technology, business, and operations.Design a robust talent architecture to support the marketplace’s strategic growth.Establish strong leadership pipelines and ensure high-quality hires for pivotal roles.Oversee the overall Talent Acquisition function to maintain productivity and enable business objectives.Organisation Design & Succession PlanningDrive organizational design and workforce planning in alignment with business strategy.Define specific roles, spans, and leadership layers to enhance execution and accountability.Develop succession planning frameworks for key leadership roles.Performance & Accountability SystemsDesign and implement high-performance management systems including goal setting, performance reviews, and calibration.Ensure clear goal clarity, accountability, and performance differentiation across teams.Partner with leaders to foster a results-oriented culture.Leadership Development & CoachingMentor and support leaders in developing high-performing teams and scalable functions.Drive leadership capability programs and manager effectiveness initiatives.Serve as a trusted advisor to the CEO and leadership team on critical people decisions.

Company Overview:Founded in 2019, Apna has successfully connected over 60 million job seekers to more than 250,000 businesses across India. Established by Nirmit Parikh, a Stanford alumnus and seasoned entrepreneur, Apna has emerged as India’s quickest unicorn in 2021, achieving this remarkable feat in merely 21 months. Supported by prominent global investors including Insight Partners, Tiger Global, Lightspeed India, Sequoia Capital, and GSV, we are on a mission to transform livelihood opportunities throughout India.Role Overview:We are in search of a visionary Product Leader to spearhead the comprehensive strategy for Apna’s Job Marketplace. This role will drive innovation and execution for both employers and job seekers, ensuring marketplace vitality and the establishment of scalable growth systems.Location: Bengaluru (Onsite)Function: Product & Marketplace LeadershipReports To: CEO, Job Marketplace

Company Overview:Since its inception in 2019, Apna has successfully bridged the gap between over 60 million job seekers and more than 250,000 enterprises and small businesses across India. Founded by Nirmit Parikh, a Stanford alumnus and serial entrepreneur aware of the challenges surrounding early-stage hiring, Apna has swiftly emerged as India’s fastest unicorn, achieving this remarkable status in just 21 months. With significant backing from prominent global investors including Insight Partners, Tiger Global, Lightspeed India, Sequoia Capital, and GSV, we are transforming livelihood opportunities across India.Position Summary:The Executive Assistant (EA) to the CEO is integral in facilitating the CEO’s focus on strategic business initiatives. This role demands a highly organized, proactive, and detail-oriented individual capable of managing a diverse array of tasks encompassing both strategic and operational functions. The EA will serve as a crucial member of the CEO’s office, ensuring effective coordination of priorities, communications, and projects.

Job Title: Senior Associate / Assistant Manager - HR OperationsLocation: Domlur, Bengaluru (On-Site)Experience: 4-6 YearsDepartment: HR / People OperationsEmployment Type: Full-timeAbout ApnaSince its inception in 2019, Apna has successfully connected over 60 million job seekers with more than 250,000 businesses across India. Founded by Nirmit Parikh, a Stanford graduate and serial entrepreneur, Apna is revolutionizing the hiring landscape, particularly for entry-level positions. Remarkably, Apna achieved unicorn status in 2021, becoming India’s fastest unicorn in just 21 months. Backed by prestigious global investors like Insight Partners, Tiger Global, Lightspeed India, Sequoia Capital, and GSV, we are committed to transforming livelihood creation throughout India.Role OverviewWe are seeking a proactive and detail-oriented HR Operations Professional with substantial experience in managing the end-to-end employee lifecycle (hire to retire). The ideal candidate will be instrumental in driving HR operational excellence, ensuring compliance, and delivering a seamless employee experience across all stages of employment.This is a mid-level individual contributor role requiring strong ownership, a process-oriented mindset, and effective stakeholder collaboration.Key Responsibilities1. Hire to OnboardManage the complete onboarding process including New Joinee Onboarding, documentation, verification, induction, and HRIS creation.Ensure all employee records are complete and compliant prior to joining.Conduct induction sessions and coordinate with cross-functional teams for Day 1 readiness.2. HR Data & System ManagementMaintain accurate employee data within internal HR systems.

About ApnaApna stands as India’s premier platform for job searching and professional networking, passionately committed to assisting millions of job seekers in discovering fulfilling opportunities while empowering employers to efficiently recruit the right talent. With an expansive footprint across numerous cities, Apna is revolutionizing the hiring landscape by harnessing technology to seamlessly connect talent with opportunities.About the RoleWe are seeking a dynamic and meticulous Administrative Executive to oversee the daily operations of our office, ensuring an organized, efficient, and productive workplace. This role demands exceptional coordination, vendor management, and administrative skills to effectively support our business operations.Key ResponsibilitiesManage daily office operations and facilities, ensuring a safe and efficient environment.Coordinate the procurement of office supplies, equipment, and organizational assets while collaborating with the IT team to maintain inventory records.Establish and nurture relationships with vendors and service providers, ensuring the delivery of quality services and timely coordination.Assist with administrative financial tasks such as tracking invoices, managing vendor payments, overseeing petty cash, and liaising with the Finance team.Maintain comprehensive administrative documentation, including operational trackers and vendor records.Handle end-to-end travel arrangements for employees and leadership (bookings, itineraries, accommodations, and logistics).Provide general administrative support, including filing, documentation, and photocopying.Coordinate meeting room scheduling and reservations.Assist employees with administrative inquiries and direct them to the appropriate contacts.Conduct regular checks of office spaces, meeting rooms, and amenities, facilitating the timely resolution of maintenance and facility issues.Required Skills & QualificationsExceptional organizational and coordination skills.Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).Ability to prioritize tasks and manage multiple deadlines independently.Strong communication and stakeholder management abilities.Meticulous attention to detail and a proactive problem-solving mindset.Why Join ApnaExperience a high-growth, fast-paced work environment.Collaborate with a dynamic and supportive team.Enjoy ample opportunities for learning and career advancement.

Join Apna as a Business Analyst!As a pioneering force in professional networking, Apna is dedicated to empowering India’s workforce by providing unparalleled networking and skill development opportunities. Established in 2019, we are the leading platform in India, connecting over 16 million users and 100,000 employers across more than 60 cities. Our rapid growth has been fueled by significant investments from top-tier firms such as Tiger Global, Lightspeed, and Sequoia, with funding exceeding $190 million.We are currently looking for a talented Business Analyst to enhance our Operations team. The ideal candidate will play a crucial role in analyzing operational data, overseeing product functionality, and managing accounts to ensure our Support team's success.Key Responsibilities:Operational Data Analysis: Analyze daily operational data, deriving insights that promote efficiency and elevate customer satisfaction.Data Pipelines and Queries: Construct and maintain effective data pipelines, while writing and optimizing SQL queries for seamless data management.Dashboard Creation: Create dynamic dashboards to visualize essential performance metrics and collaborate with stakeholders to fulfill reporting needs.CRM Tool Oversight: Manage and scrutinize data within our CRM, ensuring accuracy and supporting effective account management.

Job Description: Product ManagerAbout apnaAt apna, we are dedicated to revolutionizing the way careers are built through innovative technology solutions. Since our inception in 2019, we have successfully connected over 60 million job seekers with more than 250,000 businesses across India. Founded by Nirmit Parikh, a Stanford alumnus and seasoned entrepreneur, apna achieved the remarkable status of India’s fastest unicorn in 2021, reaching this milestone in just 21 months.Supported by prominent global investors including Insight Partners, Tiger Global, Lightspeed India, Sequoia Capital, and GSV, we are continuously striving to enhance livelihood creation on a large scale.Role OverviewWe are on the lookout for a talented Product Manager with substantial experience in developing and scaling consumer internet products. You will take ownership of a critical aspect of our product, going beyond mere execution to define the strategy, roadmap, and desired outcomes. We seek an individual who thrives in a fast-paced startup environment and possesses the ability to combine deep user empathy with business-oriented decision-making.Location: Bengaluru (Work from Office - Domlur)Experience: 4+ yearsResponsibilities:Product Strategy & Roadmap: Define and own the product vision and roadmap for your area. Convert high-level business objectives into actionable product strategies and prioritized features.Deep Customer Understanding: Spearhead user research and market analysis to uncover unmet needs. Represent the voice of the customer within the organization to develop impactful products.Execution & Delivery: Manage the complete product lifecycle from ideation and PRD creation to launch and subsequent iterations. Ensure timely delivery while maintaining high quality standards.Data-Driven Decision Making: Establish success metrics (KPIs) for your products. Conduct thorough analysis of product funnels, implement A/B testing, and utilize data insights to enhance product performance and growth.Cross-Functional Leadership: Lead a team of engineers, designers, and analysts. Collaborate closely with Business, Sales, and Operations teams to ensure effective go-to-market strategies.Quality & UX Obsession: Partner with the Design team to deliver a world-class, intuitive user experience while upholding stringent standards for design and product quality.Qualifications:4+ years of relevant experience in Product Management.Proven experience in building Consumer Internet products (B2C or high-scale B2B2C).Experience in a high-growth startup environment is highly desirable.Demonstrated capability to take a product from concept to launch or to scale a product effectively.Bachelor’s degree in a technical field from a Tier-1 institution.Skills & Competencies:Strong analytical skills with expertise in data analysis and experimentation tools.Exceptional communication and collaboration skills.

Location HR Lead - Talent Acquisition & HR GeneralistLocation: Domlur, Bangalore (Work From Office)Function: HR Team Experience: 10-15 yearsAbout the RoleWe are seeking an energetic and innovative HR Lead who will take charge of both Talent Acquisition and HR Generalist functions for our EdTech division. This position demands a proficient recruiter with extensive operational HR knowledge, adept at scaling hiring requirements while providing a remarkable employee experience throughout their journey.You will serve as the face of HR, collaborating closely with various business teams, overseeing recruitment, facilitating people operations, and fostering a high-performance culture across our North and South locations.Your ResponsibilitiesHR Business Partner & Operations (Generalist) – 60% Serve as the primary HR contact for employees and managers in the North and South regions. Manage the complete employee lifecycle from onboarding to exit for the location. Spearhead employee engagement, communication, and culture-enhancing initiatives. Address employee inquiries, handle grievances, and oversee daily HR operations. Assist in performance management cycles, goal-setting, and manager support. Oversee attendance, compliance documentation, and HRIS integrity for the location. Manage benefits administration, leave management, and policy guidance. Collaborate with central HR teams (HRBP, Payroll, L&D, Compliance, Admin) for seamless operations.Talent Acquisition & Management (TAM) – 40% Collaborate with the TA team on end-to-end recruitment across India for Sales, Operations, Support, and other roles. Conduct daily/weekly hiring funnels, walk-in drives, and bulk interview events. Build robust talent pipelines through sourcing, referrals, networking, and local market intelligence. Oversee screening, shortlist management, interview coordination, and offer finalization. Partner with business/sales teams on workforce planning, hiring forecasts, and SLA adherence. Maintain accurate hiring metrics and dashboards for leadership reviews. Train new managers and interview panels on best practices and processes.

Join Apna, a trailblazer in connecting job seekers with opportunities since 2019. We have empowered over 60 million job seekers and collaborated with more than 250,000 businesses across India. Founded by Nirmit Parikh, a Stanford graduate and visionary entrepreneur, Apna became India's fastest unicorn in 2021, achieving remarkable growth in just 21 months.With robust backing from prestigious global investors like Insight Partners, Tiger Global, Lightspeed India, Sequoia Capital, and GSV, we are on a mission to revolutionize livelihood creation across the nation.Job SummaryWe are seeking a skilled Product Analyst to join our dynamic team. In this role, you will collaborate closely with our product, engineering, and business teams to drive data-driven decisions. Your expertise will be crucial in analyzing product performance, generating actionable insights, identifying growth opportunities, and shaping our product roadmap through data-backed recommendations.

Saviynt is at the forefront of identity protection, leveraging AI to manage and govern access to critical applications, data, and business processes for organizations worldwide. Recognized as a leader in identity security, we empower Fortune 500 companies and government entities to safeguard their digital assets while enhancing operational efficiency and reducing compliance costs. Our innovative solutions enable safe and accelerated usage of AI, allowing organizations to thrive in the digital age. For further details, please visit www.saviynt.com.We are looking for a strategic and results-driven Senior Director of Human Resources to spearhead and expand our global people operations framework. This pivotal role will manage our HR Service Desk, IT Service Desk, and Office Services, ensuring delivery of high-quality, efficient, and employee-focused operational support throughout the entire employee lifecycle.This position is key in providing seamless, compliant, and technology-enabled services—from onboarding to offboarding—while enhancing employee productivity, workplace satisfaction, and operational excellence. The ideal candidate will possess extensive experience in shared services, process optimization, service delivery models, cross-functional collaboration, and global operations.As a critical player in our organization, you will help build scalable systems and service frameworks that facilitate business growth while ensuring exceptional employee experiences.

About apna apna, founded in 2019, connects more than 60 million job seekers with over 250,000 businesses across India. Led by Nirmit Parikh, a Stanford graduate and serial entrepreneur, apna became India's fastest unicorn in 2021, reaching this milestone in just 21 months. Backed by investors including Insight Partners, Tiger Global, Lightspeed India, Sequoia Capital, and GSV, apna focuses on expanding livelihood opportunities throughout the country. Role Overview: Sales Development Representative The Sales Development Representative (SDR) will join the Bengaluru team to help drive new business. This role focuses on identifying and connecting with HR professionals to generate qualified leads for apna's sales pipeline. What You Will Do Identify potential HR contacts and organizations that could benefit from apna's solutions Engage with HR professionals to understand their needs and introduce apna's offerings Generate and qualify new business opportunities for the sales team Collaborate with team members to refine outreach strategies and improve results What We Look For 0-4 years of experience in a Sales Development Representative or similar role Demonstrated ability to engage and convert HR professionals in previous positions Strong communication and relationship-building skills Motivation to work in a growing company focused on impact Location Bengaluru, Karnataka, India

About ApnaApna.co is India's foremost job opportunity platform, boasting a community of over 50 million users and 700,000 employers. Our mission is to empower job seekers across diverse sectors, including delivery, retail, customer support, and healthcare. We provide a streamlined job search experience, accommodating multiple regional languages to cater to India's rich workforce diversity.Apna AdvantageWe have recently launched an Ed-Tech vertical aimed at enhancing access to superior education that promises tangible career outcomes. Through partnerships with renowned universities, we facilitate the pursuit of UG and PG courses online, backed by expert career counseling. Rather than merely reselling degrees, we utilize our extensive network of 700,000 recruiters to create job opportunities, upskilling, and networking avenues. This initiative is what we refer to as the Apna Advantage!About the RoleWe are seeking a dynamic and driven Academic Counselor who excels in a fast-paced sales environment. In this role, you will guide candidates in making informed academic choices, which includes counseling prospective students, assessing their needs and aspirations, and providing comprehensive support throughout the admissions journey.Key Responsibilities Deliver personalized academic and career guidance to prospective candidates, understanding their interests, strengths, and goals to recommend appropriate courses and programs. Address inquiries regarding course specifics, eligibility, admission procedures, fees, and scholarships. Advise customers about program features, teaching methodologies, and curriculum details. Respond to queries related to course selection and career planning. Engage and counsel working professionals regarding available programs. Develop a sales pipeline through cold calling and incoming inquiries, successfully converting leads into admissions. Achieve monthly sales targets by closing opportunities and maintaining meticulous records of counseling interactions in the CRM. Coordinate systematically for efficient application handling and maintain communication with parents of student applicants. Follow up on enrollment confirmations and collaborate with the admissions team to meet enrollment goals. Stay informed about industry trends, competitive courses, and emerging career opportunities, and provide valuable feedback to marketing and academic teams based on student interactions.

Role Overview apna is hiring a Senior Security Engineer in Bengaluru to strengthen the security of its AI platforms, microservices, data pipelines, and mobile/web products. This position focuses on designing, building, and automating security controls that fit smoothly into CI/CD processes and cloud infrastructure. The role calls for hands-on technical expertise, effective risk management, and close collaboration with AI, product development, and DevOps teams. Key Responsibilities Security Engineering & Automation Design and implement automated security frameworks for threat detection, remediation, and compliance across cloud and application layers. Develop tools and scripts to boost security visibility in AI model pipelines, APIs, and data integrations. Integrate security controls into CI/CD workflows, including SAST, DAST, SCA, and IaC scanning. Apply experience with XDR/SIEM for automated detection and response. Application & API Security Conduct secure code reviews and threat modeling for AI microservices, REST APIs, and agent frameworks. Work with developers to address vulnerabilities and uphold secure SDLC practices. Lead regular Vulnerability Assessment & Penetration Testing (VAPT) for web and mobile applications, the Agentic AI platform, and related services. Identify and mitigate vulnerabilities, such as OTP bypass and data leaks in public GCS buckets. Cloud & Infrastructure Security Secure multi-cloud environments (GCP and AWS) using both native and third-party tools. Set and maintain Infrastructure as Code (IaC) security baselines and automate configuration drift detection. Configure and manage Web Application Firewalls (WAF) for custom DDoS and bot protection. Oversee secrets management, IAM, and container security best practices in production workloads. Address misconfigurations, default credentials, and public exposures in systems such as Grafana, Zookeeper, and Prometheus. AI & Data Security Monitor for compromised datasets, credentials, and model theft attempts, including activity on deep and dark web sources. Implement data protection measures for AI training pipelines, model storage, and inference endpoints. Assess and mitigate risks related to prompt injection, model leakage, and data exfiltration in AI agents. Monitoring & Incident Response Work with internal teams to improve threat detection, alert triage, and response automation. Position Details Location: Bengaluru, Karnataka, India Employment Type: Full-time Team: Security Engineering

Role overview Apna is seeking an experienced Product Manager to join the team in Bengaluru. This position is designed for product leaders who have already shipped multiple products and want to keep developing their skills. Product Managers at Apna lead significant projects for several months, then move on to new challenges. Independence is valued here: team members have access to AI tools from day one and work closely with senior leadership. What you will do Take ownership of projects from concept through launch. Define problems, set clear success metrics, deliver solutions, analyze outcomes, and refine as needed. Rotate through different business areas, working on high-impact projects rather than staying in a single domain. Use AI throughout the product lifecycle, from early discovery and design through to delivery. Work closely with engineering, design, analytics, sales, operations, and growth teams to deliver results. Rely on customer insights and data to guide decisions about launching or retiring products. Take full responsibility for major business challenges, not just individual tasks within someone else’s roadmap. Requirements Minimum 3 years of hands-on product management experience at a scaled consumer internet company. Demonstrated ability to ship products, with clear explanations of what was built, the reasoning behind it, and the outcomes achieved. Strong problem-solving skills and the ability to break down complex issues into actionable steps. Initiative and ownership: comfortable identifying and tackling challenges independently. Experience using AI in daily work and throughout product development. Well-developed sense of customer needs, product vision, and business strategy. Self-driven and adaptable, able to work through ambiguity and shifting priorities. Excellent communication and collaboration skills. Location: Bengaluru, Karnataka, India

Join Our Team as a Business Development Executive!Location: Bengaluru, Karnataka, IndiaAbout Apna: Apna is India's premier job platform, revolutionizing professional networking for the working class since 2019. With a presence in over 890 cities, we empower 50 million users and connect them with 500,000+ employers. Backed by top investors like Tiger Global, Sequoia, Lightspeed, and Owl Ventures, we are on a mission to enable livelihoods for billions. Join us in our exciting unicorn journey!About the Field Operations & Sales (FOS) Team: Our FOS team is the catalyst behind Apna's rapid growth. We are market innovators, client converters, and deal closers, and we’re on the lookout for energetic individuals to join our dynamic team!Your Responsibilities:Hunt & Farm: Identify and onboard SMB customers in your area.Cold Calling: Engage potential clients, present our offerings, and convert leads.Solution Selling: Assess client needs and provide tailored recruitment solutions.Onboarding: Assist clients in posting their first job and getting live.Objection Handling: Address queries regarding pricing, competition, and product features.Be the Brand: Represent Apna with enthusiasm, professionalism, and passion.Are you ready to make an impact and grow with us? Apply now and let's create something extraordinary together!

Senior Manager of Talent AcquisitionLocation: Domlur, Bangalore – Work From Office Experience: 10+ yearsAbout the RoleJoin apna, a dynamic and rapidly growing organization, as we seek a seasoned Talent Acquisition leader to spearhead comprehensive hiring initiatives across our Tech/Product and Non-Tech (Sales, Ops, Support) teams. In a fast-paced growth environment, this pivotal role demands exceptional partnership with stakeholders, adept leadership skills, and the capability to manage high-volume hiring processes while ensuring quality and consistency.Your ResponsibilitiesLead and mentor the Talent Acquisition team, establishing goals, processes, and review cycles.Oversee end-to-end hiring across technical, product, sales, operations, and business divisions.Develop and nurture robust relationships with Founders, CXOs, and department heads.Monitor funnel metrics, demand forecasting, and workforce planning dashboards.Execute innovative sourcing strategies, referral initiatives, and employer branding efforts.Collaborate with Business Unit Heads and Finance on headcount planning and budgeting.Ensure high quality-of-hire while effectively managing volume, speed, and candidate experience.Qualifications for SuccessProven track record in talent acquisition within startups or high-growth companies.Strong execution capabilities in both technical and business hiring.Ability to manage weekly metrics, dashboards, and reports effectively.Exceptional influencing and stakeholder management skills.RequirementsBachelor’s or Master’s degree in Human Resources, Business Administration, or a related discipline.8-10 years of talent acquisition experience, with a minimum of 2-4 years in a managerial role.Thorough understanding of local labor markets and industry trends.Experience in promoting inclusive recruitment practices and diversity initiatives.Strong problem-solving skills and a proactive mindset.Able to excel in a fast-paced, dynamic work environment.

Join Apna as a MIS Executive, where you'll play a pivotal role in our Sales team, driving operational success through insightful data analysis and account management.Founded in 2019, Apna is India's largest professional networking platform, designed to empower the working class with unique networking and skill development opportunities. As a rapidly growing unicorn, we are currently operational in over 60 cities across 20 states, backed by leading investors such as Tiger Global, Lightspeed, Sequoia, Owl Ventures, and Greenoaks Capital, with over $190 million in funding. Our mission is to create livelihoods for billions in India, connecting over 16 million users and 100,000+ employers on our platform.

HR Business Partner (HRBP)Location: Domlur, Bangalore – Work From OfficeExperience: 8-10 yearsAbout the RoleWe are in search of a proactive and strategic HR Business Partner who will collaborate with business leaders to cultivate high-performing teams. This position will be pivotal in overseeing Performance Management, Learning & Development, and People Analytics, while enhancing organizational culture, initiatives, and effectiveness.Key ResponsibilitiesCollaborate with business leaders on organizational design, talent planning, and people strategy.Lead Performance Management cycles, ensuring alignment of OKRs and fostering a culture of continuous feedback.Drive Learning & Development initiatives, conduct skills-gap assessments, and focus on capability enhancement.Own People Analytics by analyzing attrition data, engagement metrics, and productivity dashboards.Address organizational challenges utilizing data-driven insights and strategic partnerships.Oversee employee experience initiatives and governance.Ideal Candidate ProfileProven experience as an HRBP in a dynamic startup or scale-up environment.Strong foundation in performance management systems and capability frameworks.Proficient in Google Sheets, data analysis, and storytelling through insights.Demonstrated empathy, exceptional problem-solving skills, and strong business acumen.

Senior Manager - HR OperationsLocation: Domlur, Bangalore – Work From OfficeExperience: 10+ yearsRole OverviewIn the capacity of the Senior Manager of HR Operations, you will be at the forefront of managing our essential HR functions. This role focuses on the complete employee lifecycle while striving for operational excellence across key areas such as payroll, compliance, benefits administration, HR help-desk management, vendor relations, and governance. You will oversee a dynamic team and emphasize process improvement, automation, and insightful reporting.Key Responsibilities Direct the entire employee lifecycle from onboarding to exit while maintaining high-quality service level agreements (SLAs). Ensure seamless Payroll, compliance, benefits, and HR documentation management in collaboration with internal partners. Manage the Employee Help-desk to enhance resolution efficiency and service quality. Lead HR governance, ensure adherence to policies, and conduct process audits for compliance and hygiene. Evaluate and manage HR vendors including payroll services, background check providers, insurance, and more. Present people analytics and dashboards utilizing Google Sheets and HR management systems. Drive initiatives for continuous improvement, automation, and standardization of HR processes. Mentor and develop a high-performance HR Ops team.Ideal Candidate Profile Profound knowledge of HR Operations in a fast-paced, multi-faceted business environment. Proactive approach with experience in handling substantial operational workloads. Strong analytical skills and attention to detail with a data-driven mindset. Excellent skills in stakeholder management and execution.