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Sales Development Representative at Agent | Mexico

AgentMexico
Remote Contract $1.7K/mo - $1.7K/mo

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Experience Level

Experience

Qualifications

We are looking for candidates with a strong background in sales, preferably in the home services industry. Excellent communication skills, a proactive approach to customer engagement, and experience with CRM tools like HubSpot are essential. Candidates should also be comfortable working independently and managing their time effectively.

About the job

Job Title: Sales Development Representative

Employment Type: Independent Contractor

Compensation: $1,700/month + Sales Commission

Working Hours: Monday to Friday, 9AM - 5PM PST

Location: LATAM

About Us

We are a rapidly expanding roofing and home services company focused on providing exceptional services in roofing, gutters, insulation, gutter protection, and repairs. As we scale our sales operations, we are in search of talented individuals eager to help us generate 120-200 leads each month.

Role Overview

We are looking for a dedicated and experienced Sales Development Representative to become a vital part of our expanding sales team. This position encompasses customer re-engagement outreach and essential inside sales duties, focusing on managing incoming leads and driving closures through strategic follow-ups and relationship management.

Primary Responsibilities

Re-engagement Project (Initial Focus):

  • Reach out to dormant customers from our extensive database of over 7,000 contacts utilizing email, phone, and SMS.

  • Analyze customer history through Company Cam photos and service documentation.

  • Identify upselling opportunities based on past service dates and customer needs.

  • Craft engaging narratives surrounding service anniversaries and roof health checks.

  • Coordinate consultations and meticulously document customer interactions in HubSpot.

Inside Sales Operations:

  • Respond to incoming customer calls and create new contacts in HubSpot.

  • Generate and manage sales deals, arranging logistics appointments for field teams.

  • Collaborate with outside sales representatives to gather customer insights and address objections.

  • Follow up with customers post-appointment to resolve inquiries and overcome objections.

  • Adjust and present pricing quotes using our quoting tool based on customer sensitivity.

  • Document all customer interactions, timelines, and decision-making criteria within HubSpot.

  • Utilize the CSM Audit View for prioritizing follow-ups and forecasting sales pipelines.

About Agent

At Agent, we specialize in roofing and home services, dedicated to delivering high-quality solutions for our clients. Our commitment to excellence has positioned us as a leader in the industry, and we are excited to expand our team with passionate individuals who share our vision.

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