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Sales Associate at Sur La Table | Ann Arbor, MI

Sur La TableAnn Arbor, MI
On-site Part-time

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Experience Level

Entry Level

Qualifications

Ideal candidates should possess a passion for culinary arts and customer service, with a willingness to learn and grow within the retail environment. Strong communication skills and an engaging personality are essential for inspiring customers and driving sales.

About the job

Sur La Table is a leader in the culinary retail industry, boasting over 59 locations and the largest avocational cooking program in the United States. We pride ourselves on offering an unparalleled array of exclusive, high-quality kitchen and dining products, complemented by expert culinary guidance and inspiration. Our team is passionate about creating joy through cooking and sharing exceptional food experiences. Whether you engage with customers, foster digital growth, or provide essential support behind the scenes, our mission is unified: to ignite happiness through the love of cooking.

Position Overview
As a Sales Associate at Sur La Table, you will play a pivotal role in our retail operations, guiding customers through each phase of their culinary journey. You will support daily store functions, deliver a #bestincenter customer experience—a hallmark of our commitment to service excellence—and contribute to sales growth through sharing your product expertise.

Key Responsibilities
Customer Engagement & Brand Advocacy
·        Embark on creating memorable, educational interactions that embody Sur La Table’s brand and culture, fostering customer loyalty and encouraging repeat visits.
·        Maintain product knowledge and expertise by actively participating in training sessions and seeking additional resources.
·        Engage with customers proactively, assess their needs, recommend suitable products or experiences, and champion a Guest Obsessed culture.
Sales and Performance Optimization
·        Maximize sales opportunities by understanding customer needs and providing appropriate solutions.
·        Promote add-on sales and support special events to enhance customer engagement.

About Sur La Table

Sur La Table stands at the forefront of culinary retail, dedicated to providing a diverse selection of exclusive kitchen and tabletop products, alongside a commitment to culinary education and inspiration.

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