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Sales Associate at Motorcycles of Charlotte | Charlotte

On-site Full-time

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Experience Level

Experience

Qualifications

Previous sales experience in a retail or automotive environment is preferred. Strong communication and interpersonal skills are essential. Ability to work in a team-oriented environment and adapt to a fast-paced atmosphere.

About the job

  • Understand that a successful business is grounded in customer satisfaction and commit to ensuring every customer leaves satisfied.
  • Identify each customer’s specific vehicle needs through engaging questions and active listening.
  • Showcase vehicles through demonstrations, including test drives.
  • Facilitate vehicle delivery to customers, ensuring they comprehend the vehicle's features, warranty details, and necessary paperwork, fostering lasting customer loyalty.
  • Set personal income objectives aligned with dealership productivity standards and create a strategy to achieve those goals.
  • Report to the Vehicle Sales Manager regarding objectives, planned activities, performance reviews, and analyses.
  • Stay informed about incoming inventory, features, and accessories that enhance customer experience.
  • Collaborate with the service department and body shop to ensure vehicles are reconditioned timely and to expected standards.
  • Participate in sales meetings and training sessions provided by the dealership and manufacturers.
  • Maintain a robust prospect development system.
  • Implement an owner follow-up system that encourages repeat and referral business.
  • Consistently review and analyze daily, weekly, monthly, and yearly actions to optimize time management and strategic planning.
  • Comprehend automotive terminology and keep updated on technological advancements in the industry.
  • Understand equity, values, and depreciation concepts to effectively communicate with customers.
  • Be knowledgeable of federal, state, and local laws governing retail auto sales.
  • Introduce customers to service department personnel to highlight the quality and efficiency of maintenance and repair services available.
  • Adhere to all company safety policies and procedures, promptly reporting any incidents to a manager or supervisor.

About Sonic Automotive

At Motorcycles of Charlotte & Greensboro, we take pride in being one of the Southeast's longest-standing European Motorcycle Dealers, specializing in brands such as BMW, Ducati, Triumph, and Royal Enfield. Our mission is to provide a premium experience for motorcycling enthusiasts, offering not just sales, but also exceptional parts and service support. Whether you're searching for the perfect bike, the latest accessories, or need expert maintenance, our team is dedicated to ensuring your motorcycling journey is enjoyable and fulfilling. Visit us to connect with fellow enthusiasts and let us be your trusted partner in pursuing your passion for motorcycles.

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