companyMax Mara Fashion Group logo

Sales Assistant at Marella | London

On-site Full-time

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Experience Level

Mid to Senior

Qualifications

The ideal candidate will possess:- Fluent English; additional language skills are advantageous.- A minimum of 1–3 years of retail experience, preferably in the luxury or premium fashion industry.- A passion for fashion, sales, and delivering exceptional customer service.- A goal-oriented mindset, proactive attitude, and commitment to ongoing improvement.- High standards in appearance and behavior, in line with the brand image.

About the job

We are excited to announce the opening of our new Marella store in London and are seeking enthusiastic and results-oriented Sales Assistants to become part of our dynamic team. You will be instrumental in representing the brand's identity and delivering exemplary service while contributing to our store's success and ensuring an outstanding customer experience.

Main Responsibilities:
- Greet and assist customers in accordance with Max Mara's brand values, service standards, and selling techniques.
- Collaborate with the team to achieve both personal and store sales goals.
- Build and nurture strong relationships with clients through personalized service.
- Maintain an immaculate store presentation, ensuring merchandise is attractively displayed and organized.
- Stay informed about product knowledge, brand history, and current fashion trends.
- Address customer inquiries and resolve complaints with professionalism and empathy.
- Serve as a representative of Max Mara’s customer-focused philosophy.

About Max Mara Fashion Group

Max Mara Fashion Group is a globally recognized leader in modern pret-à-porter fashion. Founded in 1951 as the first Italian clothing company, we are dedicated to offering high-end women's clothing crafted through exceptional industrial processes. Our unique fashion style is fueled by passion, commitment, and tradition, with:● 9 distinctive brands● 60+ collections launched each season● Over 14 million items sold annually● Presence in 105 countries worldwide.

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