About the job
We are excited to announce the opening of our new Marella store in London and are seeking enthusiastic and results-oriented Sales Assistants to become part of our dynamic team. You will be instrumental in representing the brand's identity and delivering exemplary service while contributing to our store's success and ensuring an outstanding customer experience.
Main Responsibilities:
- Greet and assist customers in accordance with Max Mara's brand values, service standards, and selling techniques.
- Collaborate with the team to achieve both personal and store sales goals.
- Build and nurture strong relationships with clients through personalized service.
- Maintain an immaculate store presentation, ensuring merchandise is attractively displayed and organized.
- Stay informed about product knowledge, brand history, and current fashion trends.
- Address customer inquiries and resolve complaints with professionalism and empathy.
- Serve as a representative of Max Mara’s customer-focused philosophy.

