S-tier Technical Implementation Program Manager

About UsAt Sully.ai, we are dedicated to revolutionizing healthcare.We believe that every individual deserves access to exceptional healthcare. Unfortunately, many face challenges such as delays, misdiagnoses, and the overwhelming nature of administrative tasks.Our Mission: One Human, One Doctor. We develop AI solutions that empower healthcare professionals—be it scribes, nurses, or translators—using our advanced models implemented in real-world settings.Our AchievementsOver 450 organizations onboarded within 16 months.Our AI agents save approximately 2.8 hours of administrative work per day and streamline onboarding by 85%.More than 5 million clinical tasks accomplished across 36 specialties.Secured $25 million funding from Y Combinator, Eric Yuan, Amity, and Semper Virens.Our patented AI architecture (MedCon-1) has demonstrated superior performance in clinical reasoning tasks compared to GPT-4.5, Gemini, and Claude.At Sully, we seek exceptional talent capable of producing a year’s work in just four months.About the RoleIn the role of Technical Implementation Manager, you will be the primary point of contact for customer delivery. This includes overseeing the entire process from pre-sales scope validation to the go-live phase and ensuring a seamless transition to business-as-usual (BAU). Your main responsibility is straightforward: to ensure implementations are delivered on schedule and comprehensively. You will manage complex, multi-faceted implementations with healthcare organizations, ensuring that Sully functions effectively from day one.Key ResponsibilitiesTake charge of delivery: responsible for the entire implementation lifecycle from signed contract to stable BAU handoff.Facilitate implementation cycles: outline scope, validate assumptions, develop delivery plans, manage timelines, and ensure go-live readiness.Coordinate across teams: lead Sales, Customer Support, Technical Support, Integrations, Engineering, and Product teams towards a unified delivery plan with defined ownership and deadlines.Mitigate delivery risks: proactively identify operational, technical, clinical, and change management risks and resolve them before escalation.Aim for OTIF: achieve a delivery success rate of over 95% for implementations on time and in full according to the committed scope and schedule.

Join System Canada Technologies as an IT Technical Implementation Manager, where you will play a pivotal role in overseeing the implementation of cutting-edge IT solutions. As a key member of our dynamic team, you will collaborate with cross-functional departments to ensure seamless integration and optimization of technologies that drive our business forward.

Join our dynamic team at Vatica Health as a dedicated Technical Implementation Manager, where you will spearhead enterprise customer implementations from onboarding to successful go-live. In this pivotal role, you will act as the primary technical and project management liaison, collaborating closely with customers, onboarding and customer success teams, as well as internal implementation resources and offshore product development teams.Your mission is to oversee the complete implementation lifecycle, with an emphasis on data onboarding, validation, integration, and fostering customer adoption to ensure they derive value swiftly and sustainably.Key Responsibilities:Customer Implementation & Project OwnershipServe as the main point of contact throughout the onboarding and implementation process, cultivating trusted relationships with enterprise clients.Develop and manage comprehensive implementation plans that include timelines, milestones, dependencies, and risk mitigation strategies.Lead initiatives around change management related to data, workflows, and implementation processes.Coordinate with cross-functional teams to ensure timely go-lives and minimize time-to-value for customers.Technical Implementation & Data ManagementCollaborate with clients to finalize essential business decisions related to their data hierarchy and measures.Guide customers through the data onboarding process, ensuring all data requirements, validation, and integration lead to clean and accurate historical and incremental data.Review and validate data files, confirm mapping logic, and identify any data quality or formatting issues.Investigate and resolve data-related challenges during pre-implementation utilizing structured analysis and validation techniques.Act as the bridge between customer-facing teams and offshore product development and technical support teams.Communication, Training & EnablementTranslate complex technical concepts into clear and actionable insights for both technical and non-technical stakeholders.Conduct implementation training, workshops, and create documentation to enhance customer adoption.Maintain and enhance the knowledge base articles, standard operating procedures (SOPs), and educational resources.Continuous Improvement & Cross-Functional CollaborationManage incident triage during implementation, driving continuous improvements.

Reimagining the U.S. healthcare landscape necessitates agility, accuracy, and a meticulous attention to detail. At Cadence, we are innovating a remote care delivery model aimed at keeping elderly patients healthy, at home, and away from hospitals. By assigning a dedicated clinical team to each patient for daily health reviews, we can identify and address health concerns proactively, leading to improved outcomes and reduced administrative strain for healthcare professionals.Currently, Cadence serves tens of thousands of active patients across the nation. Our AI-driven platform and scalable clinical approach facilitate proactive care at a population level. As one of the fastest-growing firms in health technology, our journey has only just begun.The Cadence Solutions team is searching for a Technical Implementation Manager to enhance our operations. This role involves close collaboration with Cadence's health system partners and internal teams to successfully launch an exceptional remote intervention platform. You will engage with external vendors, engineers, data analysts, sales personnel, partnership managers, and product teams. Your interactions with technical leaders from some of the largest health systems in the country will be crucial for implementing integrations and expanding our clinically validated program to hundreds of thousands of patients.

Join Maven AGI as a Technical Implementation Manager - Pre Sales and be the operational and technical backbone for our most complex and high-stakes customer pilots.Key Responsibilities:Lead execution from start to finish on strategic pilots. This role is about ownership, not just coordination. You will meticulously track every item across customer-facing trackers and internal tools (Linear, ClickUp, Notion), anticipate blockers, and drive resolutions proactively. Your tickets will be clear and well-organized.Deep understanding of the platform. You will possess enough technical knowledge to not only contribute but also to troubleshoot issues, debug integrations, and communicate effectively with engineers to resolve problems quickly.Act as a liaison between customers and engineering teams. You will facilitate working sessions with customers, producing clear and actionable documentation. Your meeting notes and tickets will be invaluable to engineers, ensuring that customer needs are accurately framed and communicated.Conduct thorough testing prior to go-live. You will lead testing efforts, documenting issues and their resolutions, and ensuring all edge cases are accounted for, even if it means working late hours before a launch.Manage operational processes. You will oversee daily standups, go-live checklists, readiness reviews, and metrics readouts, ensuring our complex, multi-team pilots run smoothly.Ideal Candidate:Highly organized and proactive.Technically credible without needing to be an engineer.Comfortable collaborating with both enterprise stakeholders and product engineers.Self-motivated and driven to resolve issues independently.

Join SteerBridge Strategies, a forward-thinking technology firm dedicated to providing innovative solutions that empower the U.S. Government and the private sector. With a strong emphasis on federal acquisition, digital transformation, and cutting-edge technologies, we offer agile, commercial-grade solutions that enhance operational efficiency and drive substantial mission success.At SteerBridge, our greatest asset is our people, particularly the veterans who bring unparalleled leadership, problem-solving abilities, and a commitment to excellence to every project. We are not just looking for exceptional talent; we are invested in cultivating it, creating fulfilling career paths for veterans, military spouses, and professionals who are passionate about leveraging technology to enhance the missions we serve.As an IAM Technical Implementation Manager, you will play a pivotal role in supporting our programs through collaboration, analysis, and operational execution. Your expertise will be essential in identifying risks, resolving issues, and facilitating coordination between technical and non-technical teams. Your contributions will ensure alignment with program objectives, enable prompt decision-making, and maintain the continuity of complex program activities. You will be responsible for delivering structured communication, comprehensive documentation, and engaging stakeholder interactions to further EHR modernization outcomes.Key Responsibilities:• Collaborate with technical and functional teams to achieve program goals.• Identify risks, issues, and dependencies while assisting in mitigation activities.• Prepare documentation, reports, and briefings for senior leadership.• Foster cross-team collaboration and stakeholder engagement.• Track tasks, action items, and project progress meticulously.• Assist in troubleshooting and resolving issues across assigned domains.• Provide systems design expertise across a variety of complex IAM integrations.• Conduct troubleshooting, validation, and root-cause analysis.Qualifications:• Excellent communication and collaboration skills.• Strong analytical abilities to support informed decision-making.• Proven experience in documentation and reporting.• Ability to thrive in a dynamic, cross-functional team environment.• Proficient in productivity and tracking tools.• Demonstrated leadership capabilities.Bonus Qualifications:• Previous experience supporting federal programs or clients.• Familiarity with Millennium EHR systems or healthcare IT.• Knowledge in IAM, agile development, cybersecurity, data management, testing, or operations.Education:A Bachelor’s degree in a relevant field is required; a Master’s degree is preferred for senior or lead roles.

Job DescriptionAre you passionate about technology and its potential to empower organizations? Join Kaseware as a Technical Implementation Manager for US Government and play a pivotal role in enhancing community safety and security.Located in the Denver Tech Center, this hybrid role invites you to work three days in the office and two days from home, fostering both collaboration and flexibility.As a key member of our Operations team, you'll be responsible for crafting comprehensive plans for the implementation of sophisticated systems and solutions. You'll manage projects from initial assessments through to deployment and ongoing monitoring, ensuring alignment with business objectives through strategic communication with stakeholders and executive leadership. This senior-level position requires a wealth of experience in project management and implementation, with a proven track record of leading teams and managing multiple initiatives simultaneously.

Nymbus is a rapidly growing fintech company dedicated to empowering financial institutions to elevate their capabilities and create value in the modern digital finance landscape. At Nymbus, we foster a culture of innovation where embarking on a journey of transformation should be met with enthusiasm and assurance, rather than apprehension. Our mission is to reintroduce joy into the banking experience, ensuring our partners are excited about the opportunities we create together and the lasting impact of our collaboration on the industry and consumers. Growth begins with a different approach, and it is our exceptional team that drives Nymbus forward. We appreciate your consideration of Nymbus as the catalyst for your next career chapter.

Join Our Innovative Team at Steer HealthAt Steer Health, we are at the forefront of revolutionizing healthcare engagement through artificial intelligence. We proudly serve over 109 organizations across more than 472 locations, impacting the lives of over 19 million patients. Our cutting-edge solutions, including Luna AI for autonomous engagement, SteerNotes for clinical documentation, FastTrackCare as a digital front door, and Revenue Cycle Intelligence, empower health systems to enhance growth, minimize administrative burdens, and significantly improve patient experiences. With an impressive growth rate of 48% year-over-year, we are just getting started!Your Role as a Technical Project ManagerWe are seeking a dynamic Technical Project Manager to spearhead our healthcare implementations from contract signing to successful go-live. This role is pivotal and goes beyond coordination; you will oversee intricate, multi-stakeholder deployments across hospital systems and outpatient networks, lead EHR integration workstreams, and configure AI-powered workflows within Steer Studio. You will serve as the primary point of accountability for every engagement, collaborating closely with our VP of Customer Success, Implementation, Engineering, and GTM leaders to drive our scaling efforts.If you thrive in a fast-paced environment, have exceptional communication skills, and can align a health system’s IT director and CMO in a single meeting, we want to hear from you!Key Responsibilities:● Oversee end-to-end implementation delivery for assigned clients, from project kick-off to go-live and hypercare.● Lead technical integration workstreams, including EHR connectivity, HL7/FHIR data exchange, and workflow configuration via Steer Studio and Mirth Connect.● Maintain thorough project plans, risk logs, and status reports; proactively identify and resolve blockers.● Act as the main point of contact for client stakeholders (IT, clinical operations, C-suite) throughout the implementation lifecycle.● Collaborate cross-functionally with Engineering, Product, and Customer Success to ensure seamless transitions and effective issue resolution.● Manage over 10 concurrent implementations without compromising quality.● Contribute to and uphold implementation playbooks, onboarding templates, and documentation of lessons learned.● Participate in weekly operational meetings, focusing on clear metrics, accountability, and issue resolution.● Track and report key implementation KPIs, such as time-to-go-live, adoption rates, and integration success rates, to leadership weekly.

Euronet Worldwide is a preeminent global provider of electronic payment services, and we are actively looking for a Technical Implementation Specialist to be part of our innovative Software Division based in Little Rock, Arkansas. Our cutting-edge technology fuels secure payment platforms utilized by top financial institutions around the globe.This pivotal, client-facing position involves leading software implementations from the initial configuration stage to go-live, ensuring a seamless integration process and long-term client satisfaction.If you have a passion for merging technical skills with client interaction and wish to see your efforts translate into real financial systems, we welcome the opportunity to connect with you.Key Responsibilities:Oversee comprehensive software implementation projects from planning to deployment.Configure, test, and set up Euronet payment software at client locations.Execute SQL queries and validate database integrity during the implementation process.Identify and troubleshoot technical challenges to enhance system performance.Collaborate with cross-functional teams to ensure smooth integrations.Conduct training sessions for client teams on system functionality and best practices.Manage project timelines, document milestones, and provide regular status updates.Travel domestically and internationally to support on-site implementations.

About SwapSwap is revolutionizing the landscape of modern commerce through its cutting-edge AI-native platform. We seamlessly integrate backend operations with innovative storefront experiences, designed for brands eager to sell anything, anywhere.Our platform centralizes global operations and empowers businesses with intelligent workflows, enabling data-driven decisions that protect margins in real-time. From cross-border transactions to demand planning and returns management, our products provide merchants with unparalleled transparency and confidence in their operations.At Swap, we foster a culture that prioritizes clarity, creativity, and shared ownership as we transform the global commerce landscape.About the RoleWe are seeking a dynamic individual who thrives at the intersection of technology, operations, and client engagement. As a Merchant Onboarding Technical Implementation Manager at Swap, you will lead merchants through their entire implementation journey — from technical discovery and solution design to configuration, testing, and launch. You’ll collaborate closely with merchant eCommerce, operations, and technical teams to understand their systems and data flows, configuring the Swap platform to meet their needs while providing expert support through integration challenges and workflow optimization.The ideal candidate will possess strong organizational skills, a solid understanding of technical concepts such as APIs and data structures, and an innate ability to build trusted relationships with clients. Your role will be pivotal in facilitating quick and successful merchant adoption of Swap, ensuring a smooth transition to realizing value from our solutions.Key ResponsibilitiesOversee the complete onboarding process for merchants, managing technical and operational workstreams to guarantee a seamless and timely launch.Conduct thorough technical discovery to assess merchant systems, data structures, workflows, and integration needs.Configure and test merchant environments, including API connections, workflow logic, and platform settings, to align with business objectives.Assist merchants with integration troubleshooting by analyzing payloads, logs, and system behaviors to ensure swift resolution.Maintain clear and proactive communication with merchant stakeholders, offering guidance, updates, and recommendations throughout the onboarding process.Facilitate effective training and enablement sessions to empower merchant teams in adopting Swap’s products and workflows confidently.

DoubleVerify partners with marketing leaders to help them make data-driven decisions. The company works with well-known brands and offers products that combine marketing data with flexible measurement options. Centralized data supports clients in tracking and improving their marketing performance. Role overview The Technical Implementation Specialist leads onboarding for Rockerbox clients, adapting the process to match each client’s business needs and measurement strategies. This position combines technical expertise with strategic guidance, helping clients launch successfully and achieve their marketing objectives. What you will do Direct onboarding strategies for Rockerbox clients, ensuring each implementation supports their business and measurement goals. Translate client requirements into a detailed onboarding plan, covering conversion tracking, measurement methods, attribution windows, data fields, and delivery schedules. Serve as the technical and strategic lead for clients and internal teams during onboarding, keeping projects on track and aligned with expectations. Define conversion tracking across platforms such as pixels, webhooks, batch files, APIs, and e-commerce integrations, meeting standards for data quality and identity resolution. Collaborate with Product, Engineering, and Customer Success teams to design and deliver custom solutions. Align onboarding approaches with clients’ long-term goals for attribution, reporting, and optimization. Conduct audits at the end of onboarding to confirm correct account setup and obtain client approval. Act as the main technical escalation point during onboarding and for complex post-launch issues. Provide senior-level support by investigating high-impact issues, joining client calls, and outlining clear resolutions. Enhance operational efficiency in Implementation and Support by prioritizing tasks, meeting SLAs, and communicating clearly with customers. Requirements Minimum 5 years of experience in technical implementation, solutions engineering, analytics, or marketing technology, with a track record of managing complex customer projects. Strong understanding of digital marketing measurement, including paid media, affiliate, email, offline channels, and the specifics of view-based and click-based attribution. Location: United States

Northbeam provides a marketing intelligence platform that helps leading eCommerce brands connect business data, track advertising spend, and understand the customer journey through advanced attribution modeling and customizable dashboards. The company’s remote team is based across the US, with offices in San Francisco and Los Angeles. Role overview The Technical Implementation Specialist manages customer onboarding and technical setup for Northbeam’s marketing and advertising measurement platform. This work blends technical troubleshooting with direct customer support. Success in this role depends on careful attention to detail and the ability to communicate technical concepts clearly. Each implementation involves guiding customers through the process of setting up website tracking, integrating back-end data sources, and configuring ads tracking. The goal is to ensure every client has reliable, validated data and a smooth transition to the platform. What you will do Lead customers through onboarding, from initial setup to data validation, including front-end tracking, back-end integrations, and ads tracking. Offer clear instructions and technical support throughout the implementation process, while customers make changes to their own systems. Troubleshoot technical issues such as missing page views, JavaScript placement, data inconsistencies, and integration gaps by reviewing websites, code, and tracking data. Confirm that each setup meets data quality standards before handing off accounts for ongoing management. Collaborate with internal teams to share updates on onboarding progress and implementation status. Location This is a remote position based in the USA. Northbeam also maintains offices in San Francisco and Los Angeles.

We are seeking a highly skilled Technical Project Manager with expertise in implementing Budget Systems to lead a significant project for our client. In this role, you will be responsible for coordinating with internal teams and external vendors to ensure successful execution of the Budget System implementation.Your responsibilities will include developing the project scope and objectives while engaging all relevant stakeholders to ensure technical feasibility. You will be tasked with delivering all project milestones on time, within scope, and within budget. Your role will also involve monitoring resource availability and allocation, establishing effective communication strategies, and providing regular status updates to management. Additionally, you will create and maintain thorough project documentation throughout the project lifecycle.

About KnoxKnox operates the largest Federal managed cloud, dedicated to building and maintaining secure cloud and AI environments that support the most crucial missions of the U.S. government—ranging from national security and public safety to essential public services. Our clients trust Knox to deploy production systems that adhere to the highest standards of security, reliability, and compliance.Working at Knox is impactful and driven by purpose. The challenges we tackle are significant, the expectations are high, and the outcomes are evident. Here, speed, precision, and trust are paramount—because the environments we secure cannot afford to fail. Your contributions will be visible, your expertise will be relied upon, and the impact of your work will be immediate and measurable. We operate at a federal scale, protecting some of the most sensitive government environments in the country, ensuring that the systems we build perform flawlessly.The RoleAs a Technical Implementation Manager at Knox, you will be pivotal in onboarding and operationalizing clients within Knox’s FedRAMP-authorized Federal cloud environment. This role is designed for professionals with extensive experience in guiding customers through compliance-driven deployments, particularly in relation to FedRAMP, NIST 800-53, and 24x7 SRE, NOC, or SOC-backed operational environments. You will lead customers through the complete onboarding lifecycle—from kickoff to production go-live—ensuring their environments fulfill FedRAMP security, operational, and reliability standards. Acting as the central point of coordination, you will align customer technical teams with Knox’s SRE, Security Operations, Compliance, and Engineering teams, fostering clarity across controls, runbooks, access models, monitoring, incident response, and steady-state operations.Key ResponsibilitiesOversee the entire customer onboarding lifecycle for Federal clients, from professional services kickoff through production go-live and transition to steady-state operations.Lead FedRAMP-aligned onboarding engagements, ensuring client environments meet security, compliance, monitoring, incident response, and operational readiness requirements.Act as the primary coordinator among Engineering, SRE, NOC, SOC, Security, and Compliance teams during the customer onboarding process.Facilitate onboarding meetings with a clear, compliance-focused agenda, ensuring alignment, decision-making, and accountability.Manage detailed, multi-workstream project plans covering all aspects of the onboarding process.

We are seeking a detail-oriented Technical Implementation Analyst to join our innovative team at Ohalo. As a key player in our organization, you will be responsible for ensuring the seamless integration of our technical solutions for clients. Your analytical skills and technical expertise will help drive our projects to success.

We are looking for a skilled Dotmatics Technical & Implementation Consultant to act as the primary technical expert for Dotmatics deployments. This hands-on role requires close collaboration with an offshore project lead while independently managing technical tasks assigned by offshore teams. The consultant will be responsible for converting intricate scientific and business needs into scalable solutions, ensuring top-notch implementations, and addressing operational requirements during EST timezone. Although this position is not a project lead, it holds substantial responsibility for ensuring solution quality, making informed technical decisions, and instilling stakeholder confidence.Key Responsibilities:Exhibit deep practical knowledge in Dotmatics configuration, customization, and troubleshooting, gained through hands-on implementation and reverse engineering.Demonstrate strong backend and database capabilities, including:Writing and optimizing intricate SQL queries.Developing and maintaining sophisticated PL/SQL procedures.Design and review database structures, focusing on:Optimal table design and normalization.Creating ERDs, and establishing primary and foreign key relationships.Making informed data-modeling decisions aligned with functional and performance objectives.Transform business and scientific requirements into technically robust and scalable solutions.Evaluate and validate technical implementations to ensure compliance with best practices and long-term sustainability.Serve as the onsite technical authority for Dotmatics-related design and implementation decisions, as well as addressing EST timezone incidents alongside the run team lead.Capably undertake tasks independently without relying on knowledge transfers to initiate work.Interpersonal & Collaboration Skills:Work in close coordination with the offshore lead to ensure alignment on technical designs, scopes, and delivery expectations.Provide technical guidance, reviews, and clarifications to offshore team members to facilitate effective execution.Collaborate with Subject Matter Experts (SBAs), internal teams, and customer stakeholders to refine and validate requirements.Support customer discussions from a technical and solution-oriented perspective while recognizing that the offshore lead manages overall customer communication and project delivery.Soft Skills & Professional Approach:Possess a strong problem-solving mindset aimed at identifying the most suitable solution rather than following requirements blindly.Be willing to challenge assumptions—both internal and external—to ensure high-quality outcomes.Exhibit clear, concise, and assertive communication skills in both written and verbal interactions.Effectively explain complex technical concepts to non-technical stakeholders.Demonstrate a high sense of ownership and responsibility.

Role overview DealPath is hiring an Implementation Manager based in San Francisco, CA. This position guides clients through the rollout of DealPath's software solutions, working closely with internal teams to support client needs and ensure goals are achieved throughout each stage of implementation. What you will do Manage project timelines and monitor key milestones for client implementations Coordinate resources across different departments to keep projects moving forward Ensure implementation activities align with client requirements and expectations Communicate clearly and provide support to clients during the implementation process Requirements Proactive approach to project management and problem solving Comfortable working with cross-functional teams Strong commitment to delivering results for clients Location This role is based in San Francisco, CA.

Join Everlywell as a Senior Technical Implementation & Accounts Manager within our Clinical Operations team! In this pivotal role, you will lead the technical implementation of our innovative health testing solutions while managing key accounts to ensure our clients receive exceptional service and support.Your expertise will help bridge the gap between technical teams and healthcare providers, ensuring a seamless integration of our services. You will work closely with cross-functional teams to deliver top-notch solutions that meet the needs of our diverse clientele.