company

Root Cause Analysis & Change Management Project Manager

Stream Data CentersRemote — Phoenix, Arizona, United States
Remote Full-time

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.


Unlock Your Potential

Generate Job-Optimized Resume

One Click And Our AI Optimizes Your Resume to Match The Job Description.

Is Your Resume Optimized For This Role?

Find Out If You're Highlighting The Right Skills And Fix What's Missing

Experience Level

Experience

Qualifications

Key Responsibilities:Oversee and monitor all RCA processes following incidents, service interruptions, or significant changes. Ensure accountability and follow-up on corrective and preventive actions until resolution. Establish and maintain a knowledge base or lessons-learned library to document causes, mitigation strategies, and best practices. Conduct cross-functional RCA sessions involving Operations, IT, Cybersecurity, HR, Finance, and other departments. Maintain impartiality in the RCA process, ensuring the separation of duties to avoid conflicts of interest. Provide RCA training and mentorship, promoting a culture of learning that prioritizes prevention and compliance. Collect and report RCA metrics to enhance organizational learning.

About the job

For over two decades, Stream Data Centers has been a leading provider of innovative data center solutions. Our commitment to sustainable, secure, and reliable infrastructure enables businesses to expand their digital operations while emphasizing environmental and social responsibility.

Since our inception in 1999, Stream Data Centers has continually raised the bar for innovation, operational excellence, and sustainability in the data center sector. With 90% of our inventory leased to Fortune 100 clients, we have successfully acquired, developed, and managed over 27 data center projects across the nation, all while maintaining consistent leadership for more than 20 years.

We specialize in site selection, data center construction, and operations, developing wholesale colocation capacity and tailored facilities for hyperscale and enterprise clients in major markets throughout the United States. Additionally, we focus on sourcing and developing low-risk land sites for optimal data center development, offering energy procurement services aimed at minimizing market risk and providing affordable renewable energy solutions.

POSITION SUMMARY:

The Root Cause Analysis & Change Management Project Manager is the enterprise leader for change control governance and root cause analysis (RCA) across Critical Site Operations, IT, and corporate functions. This role ensures that operational and IT changes undergo thorough review, documentation, and execution, while incidents and failures are assessed objectively to mitigate future occurrences.

This position manages the Change Control Program, supervises RCA processes, and fosters continuous improvement through structured governance, data-driven insights, and cross-functional collaboration. The goal is to ensure that the organization learns from every event, instilling reliability, accountability, and efficiency into everyday operations.

About Stream Data Centers

Stream Data Centers is dedicated to providing top-tier data center solutions characterized by sustainability and operational excellence. With a rich history of success since 1999, we serve major clients while championing environmental responsibility in the tech industry.

Similar jobs

Tailoring 0 resumes

We'll move completed jobs to Ready to Apply automatically.