Robot Service Supervisor at 1x | Palo Alto, CA

Join Robust AI, a dynamic and rapidly expanding startup, founded in 2019 by a team of seasoned professionals in robotics, artificial intelligence, and business. Our diverse and collaborative team is passionate about pushing the boundaries of robotics and AI. Be part of our mission to revolutionize robotics by developing intelligent, collaborative, robust, safe, flexible, and truly autonomous robots.As a Robot Technician, you will play an integral role within our Customer Success Team. Collaborating with both onsite and remote engineering personnel, you will help deploy cutting-edge warehouse robotic systems while performing preventative maintenance and incident triage. Your responsibilities will include troubleshooting, diagnosing, and repairing robots in the field, as well as providing essential technical support and training to our customers. This is an exciting opportunity for a hands-on technician eager to thrive in an early-stage startup environment, ensuring our fleet operates at peak performance.The annual salary for this position ranges from $60,000 to $85,000, depending on your unique skills and experience.

Robot Service Technician - All LevelsSan Carlos, CA (On-site)At 1X, we are pioneering the development of humanoid robots that collaborate with humans to address labor shortages and unlock new possibilities for abundance.The Robot Service Technician role is vital in maintaining and enhancing our advanced robotic fleet. You will be engaged in high-precision mechanical assembly and digital communication networks, ensuring that all hardware adheres to rigorous safety and performance standards. Collaboration with engineering teams to provide data and feedback is a key component of this role.Your Responsibilities:Assemble and repair intricate electromechanical systems, including robot joints, internal motor components, and rope-driven systems.Perform all tasks in strict alignment with safety protocols for mid-voltage electricity (~60V) and delicate electronic components.Utilize basic command-line or terminal tools to interact with robot systems and diagnose hardware failures or communication errors.Execute thorough test sequences to validate the integrity of repairs and confirm that subsystems meet performance benchmarks prior to robot deployment.Keep meticulous service records documenting repairs, measurements, and root causes to facilitate fleet-wide reliability tracking.Work within a structured environment, taking ownership of your tasks and escalating technical obstacles through established communication pathways.Ensure maintenance of shop tools and fixtures to keep the service center operating at peak efficiency.

Location and Shift Details This position is based on-site in San Carlos, California. Two shift options are available: Day Shift: 6:00 AM to 2:30 PM Swing Shift: 3:00 PM to 11:30 PM Role Overview The Robot Assembly Technician (Precision Electromechanical) joins the Hands team at 1X. The focus is on assembling highly detailed electromechanical subassemblies for advanced humanoid robots. This work involves handling components measured in millimeters, often using fasteners smaller than M2, and working to micron-level tolerances. Precision and care are essential throughout the process. What You Will Do Assemble subcomponents at the component level, including printed circuit boards (PCBs), miniature motors, encoders, and delicate wire harnesses with fine-pitch connectors Work in an ESD-controlled environment to protect sensitive electronics Use precision tools to handle small parts and fasteners Read and interpret engineering drawings, verifying critical dimensions during assembly Inspect assemblies for defects and confirm quality standards are met Who Succeeds in This Role Steady hands and sharp eyesight for working with miniature components Experience with precision tools and detailed assembly work Strong attention to detail and a methodical approach to verifying measurements and spotting defects

Join Robust AI as a Senior Robotics Software Engineer specializing in Controls. In this pivotal role, you will design and develop advanced control algorithms for robotics applications, contributing to the next generation of autonomous systems. Collaborate with cross-functional teams to drive innovation and implement cutting-edge solutions that enhance robotic functionality and performance.

Robot Service Operations LeadSan Carlos, CA (on-site)About 1XAt 1X, we are at the forefront of innovation, developing humanoid robots designed to work collaboratively with humans, addressing labor shortages, and fostering a future of abundance.Role OverviewWe are in search of a dynamic and strategic operations leader who is passionate about continuous improvement and scaling performance. In this pivotal role, you will be responsible for establishing goals, setting priorities, and refining processes that empower our service team to achieve outstanding results. Success in this role demands exceptional problem-solving skills, a commitment to data-driven decision-making, and effective collaboration across functions. The ideal candidate will consistently challenge the status quo, pinpoint bottlenecks and risks, and devise innovative strategies to elevate the department's performance. This is a unique opportunity to influence the operational model significantly and deliver tangible outcomes.

Senior Manager of Robot Diagnostics EngineeringSan Carlos, CA (on-site)About 1X At 1X, we are pioneering the future of work by developing humanoid robots that collaborate with humans to address labor shortages and foster abundance in various industries.The RoleAs the Senior Manager of Robot Diagnostics Engineering, you will spearhead a dynamic organization tasked with diagnosing mechanical, electrical, and software failures within our robots. Your leadership will be crucial in creating efficient tooling, workflows, and data systems that facilitate rapid, precise, and scalable diagnostics across our entire fleet.This role encompasses the comprehensive diagnostics strategy, spanning from identifying field failure signals to establishing root causes, tooling, metrics, and design feedback. Your mission will be to enhance the efficiency and quality of diagnostics through automation and process enhancements, ensuring that recurring service challenges lead to sustainable design and operational solutions. You will represent diagnostics and service at a senior level during design reviews, architecture discussions, and reliability forums, using data-driven insights to shape product direction and operational priorities.You will be responsible for the diagnostics roadmap, organizational execution, and the metrics that underpin reliability, serviceability, and repair decisions across the organization.Key ResponsibilitiesLead and expand the Diagnostics Engineering organization, defining strategy, priorities, and execution standards across multiple teams.Own the diagnostics vision and multi-quarter roadmap, incorporating tooling, workflows, data infrastructure, and comprehensive documentation.Set clear expectations for diagnostic quality, safety handling, and escalation processes across service and engineering teams.Drive automation and process improvements that significantly reduce diagnosis time and enhance first-pass accuracy at scale.Oversee diagnostics, repair, and escalation metrics; ensure these metrics are reliable, transparent, and influence leadership decisions.Examine fleet-wide failure patterns to uncover systemic issues and prioritize engineering and design investments accordingly.Act as a senior representative for diagnostics and service in design reviews, architecture discussions, and cross-functional planning meetings.Collaborate closely with hardware, electrical, controls, software, manufacturing, and service leadership to ensure that recurring issues lead to documented design or process improvements.Ensure that diagnostic guidance, known-issue interpretations, and recommended procedures are thoroughly documented, updated, and consistently applied.Own the implementation and adoption of new diagnostic tools and procedures across service teams.

Join Our Innovative Team as a Robot Systems Engineer!At Robust AI, a dynamic and rapidly expanding startup established in 2019, we are on a mission to revolutionize robotics and artificial intelligence. Our team comprises seasoned professionals from diverse backgrounds, all united by a shared passion for innovation in robotics. If you're eager to help shape the future of autonomous robots that are intelligent, collaborative, and secure, we want to hear from you!As a Robot Systems Engineer, you will be an integral part of our agile team, driving the design and deployment of cutting-edge warehouse robotic systems. You will closely collaborate with our engineering team to enhance Linux-based software platforms that interface with robotic hardware, ensuring optimal real-time control and communication. Your curiosity, expertise, and organizational skills will thrive in our fast-paced startup environment where adaptability is key.Our robots operate in various customer settings and adapt to multiple software and hardware configurations, utilizing onboard, on-premises, and cloud-based systems. Your role will also be pivotal in maintaining the security and integrity of sensitive data both on-robot and off. We offer competitive compensation reflective of your skills and experience.

Test TechnicianLocation: San Carlos, CA (on-site)Shift: Day Shift, 6:00 AM to 2:30 PMAbout 1XAt 1X, we are pioneering the future of work with our innovative humanoid robots designed to assist humans in overcoming labor shortages and increasing productivity.The RoleWe are in search of a dedicated and meticulous Test Technician to become an integral part of our engineering team. In this role, you will be responsible for setting up, executing, and supporting a wide range of thermal, mechanical, and electrical tests. Your contributions will be vital in producing high-quality test data that drives design, reliability, and validation processes. This position requires a solid technical background, adaptability, and strong collaboration skills with test engineers, design engineers, and reliability teams.

Robot Service ControllerSan Carlos, CA (on-site)About 1XAt 1X, we are at the forefront of innovation, creating advanced humanoid robots designed to collaborate with humans and address labor shortages, ultimately fostering a future of abundance.The RoleWe are in search of a meticulous execution specialist who thrives on the operational floor, ensuring that strategic plans are effectively put into action. This position is pivotal in transforming operational priorities into actionable execution plans while maintaining data integrity across all systems. A hands-on approach, analytical precision, and an unwavering commitment to process adherence are essential for success. The ideal candidate will conduct audits, identify discrepancies between digital and physical realities, and collaborate across departments to ensure seamless operational flow. This role empowers you to be the foundation of operational excellence, uniting strategy with execution.

About the Role: Join Robust AI, a pioneering startup founded by industry veterans in robotics, AI, and Supply Chain, as we strive to bring the potential of Embodied AI to life. We are a dynamic team that values collaboration and diverse perspectives, and we are seeking passionate individuals eager to create robots that provide real value to customers while being enjoyable to use. Help us revolutionize the field of robotics by developing autonomous and truly collaborative robots that are smart, safe, and adaptable.We are in search of a hands-on Robotics Test Automation Engineer to drive the testing and validation of our mobile robotic systems. This role involves executing and automating tests in both simulation environments and on actual robotic platforms, ensuring system behavior is verified under real-world conditions. You will play a key role in assessing the performance of navigation, perception, and control systems across diverse scenarios, and your findings will inform future development efforts while maintaining high product quality.

Quality Engineering TechnicianSan Carlos, CA (on-site)Join our innovative team at 1X, where we create humanoid robots designed to address labor shortages and enhance productivity. As a Quality Engineering Technician, you will play a pivotal role in ensuring our products meet the highest quality standards.The Quality Engineering Technician will be responsible for overseeing the incoming inspection area, conducting detailed sample inspections, and documenting and addressing quality issues. This position requires close collaboration with various teams to define and resolve problems effectively, thereby sustaining our commitment to quality across the organization.

Shift: Day Shift, 6:00 AM to 2:30 PMLocation: San Carlos / Hayward CA (on-site)About 1XAt 1X, we are pioneering the future of work by developing humanoid robots designed to collaborate with humans, addressing labor shortages and enhancing productivity. Our flagship NEO humanoid is transitioning from a prototype to full-scale production, and we need skilled builders who possess the mindset of engineers, the agility of operators, and the troubleshooting skills of owners.The RoleAs an NPI Engineering Technician, your role transcends mere assembly — you play a critical part in propelling our prototype into full production.You are a proactive, detail-oriented contributor who:Detects when a system is not performing optimallyIdentifies potential tolerance issues before they escalateUtilizes your experience to troubleshoot electrical anomaliesWorks efficiently without compromising qualityCollaborating closely with our mechanical, electrical, and systems engineers, you will construct, test, iterate, and validate hardware as designs progress. Your keen observational skills, practical intuition, and commitment to safe experimentation will be pivotal in shaping product quality and accelerating production timelines.This position is perfect for a talented electromechanical builder — someone who may not have a formal engineering degree but possesses a high level of system awareness typical of engineers.

1X develops general-purpose robots in San Carlos, California, with a focus on creating humanoid robots that integrate into daily life. The company’s work centers on advancing robotics and artificial intelligence so these machines can learn and operate alongside people. Role overview The 3D Printing Prototyping Technician will join the Prototyping Team to support rapid hardware iteration. This full-time position is based on-site in Palo Alto. What you will do Manage and maintain a fleet of 3D printers to ensure reliable operation Refine and improve printing workflows for greater efficiency Collaborate with engineers to accelerate and improve the prototyping process Assist in designing fixtures, tooling, and prototype assemblies essential to developing humanoid robots Location This role is on-site in Palo Alto, California.

About 1XAt 1X, located in Palo Alto, California, we are an innovative AI and robotics company dedicated to creating a society enriched by general-purpose robots that can autonomously perform a wide range of tasks. We envision humanoid robots that learn and grow alongside humans, fostering a harmonious integration into daily life. Our mission is to develop friendly home robots that enhance everyday experiences. We invite passionate, driven individuals to join us in shaping the future of robotics and AI. If our vision resonates with you, we would love to discuss how you can be part of our journey.Role OverviewAs a Battery Test Engineer, you will engage in hands-on work with battery cells, packs, and complete robotic battery systems. Your role will be critical in generating high-quality data that informs battery algorithms, hardware design, and comprehensive energy management systems.Key ResponsibilitiesDesign and execute battery testing campaigns for cells and packs used in robotic applications.Create test protocols focused on performance, longevity, safety, and stress testing in line with robotics-specific load profiles.Utilize battery cyclers, environmental chambers, and thermal testing apparatus.Develop test profiles that simulate real-world usage scenarios, including high transients, intermittent loads, and regenerative braking events.Collect, validate, and analyze test data, identifying anomalies and potential failure modes.Work collaboratively with algorithm, hardware, firmware, and robotics teams to support model development and validation processes.Assist in Battery Management System (BMS) validation, ensuring State of Charge (SoC) and State of Health (SoH) accuracy, fault detection, and protection thresholds.Maintain testing equipment, fixtures, wiring, and adhere to safety protocols.Thoroughly document test results, methodologies, and actionable recommendations.Support root-cause analysis for field issues and insights derived from fleet data.

Role OverviewWe are on the lookout for an innovative RF Engineer to lead the design, development, and enhancement of the head sub-system for our advanced humanoid robot, NEO. In this role, you will be instrumental in creating and integrating RF systems that facilitate the robot's expressive, perceptive, and operational capabilities.Your responsibilities will include hands-on design, prototyping, and system integration, collaborating closely with mechanical, software, manufacturing, and industrial design teams. You will oversee connectivity components and assemblies throughout their lifecycle, from initial concept and prototyping to validation and mass production. Your contributions will significantly impact the reliability, safety, aesthetics, and scalability of humanoid robots deployed globally.The ideal candidate is a creative problem-solver with a strong background in RF design, thriving in a dynamic product development environment.

Join beaconai as a Lead Software Engineer specializing in Advanced Pilot Assistant Software within the fields of Autonomy and Robotics. In this pivotal role, you will lead a talented team of engineers to design, develop, and implement cutting-edge software solutions that enhance pilot assistance systems. Your expertise will be crucial in driving innovation and ensuring the highest level of autonomy in our products.

Shift: 3pm-11:30pmAbout 1XAt 1X, we innovate humanoid robots designed to work alongside humans, addressing labor shortages and fostering abundance in various sectors.The RoleIn this dynamic and impactful position, you will be responsible for operating humanoid robots in both research and development settings and, as technology progresses, in residential environments. As a Senior Operator, your role will involve executing tasks with meticulous precision, elevating team performance, contributing to process enhancements, and establishing benchmarks for operational excellence. You'll follow established procedures to gather high-quality data, assist in robot session support and annotation, monitor performance, address issues, and uphold safety and quality standards. Your contributions will directly influence the AI training process and shape how robots function in real-world scenarios.Key ResponsibilitiesUtilize humanoid robots with precision, adhering to standard operating procedures in lab and home environments.Demonstrate leadership by executing complex tasks consistently to ensure high-quality data collection.Employ a Virtual Reality headset for designated movements and actions as per project specifications.Facilitate robot sessions: prepare environments, assist in task execution, and interact with robots for seamless operation.Identify workflow inefficiencies and contribute to the enhancement of SOPs, tools, and processes.Annotate gathered data using internal tools to aid AI model training.Monitor robot performance and provide detailed issue logs with timestamps, video/screenshot evidence, and task context.Ensure all equipment is maintained in safe, operational condition, and elevate standards for operational readiness.Provide constructive feedback on equipment performance.Analyze and report on data collected during shifts.Communicate timely with leadership regarding any arising issues.As systems are deployed, deliver in-home support with professionalism and effective communication.Adhere to all safety protocols in lab and home environments.Maintain organized records of completed workflows and robot/system behaviors.Be prepared to work flexible shifts, including evenings, weekends, and overtime as necessary.

Since its inception in 2015, 1X has been pioneering the development of advanced humanoid robots intended for domestic use. Our vision is to revolutionize labor availability through the creation of safe and intelligent humanoid machines. At 1X, you will take on pivotal roles and have the autonomy to innovate and enhance our talent acquisition processes, with rewards based on your contributions and successes.We are seeking a Senior Technical Recruiter - Software to enhance our recruitment efforts across software engineering, embedded systems, and firmware domains. This position demands expertise in recruiting for the entire software stack and requires close collaboration with technical leaders to identify and attract outstanding talent.

Manufacturing Test EngineerLocation: San Carlos, CA (on-site)At 1x, we are pioneering the development of humanoid robots that collaborate seamlessly with humans to address labor shortages and foster abundance.The RoleAs a vital member of our manufacturing team, you will spearhead the testing, quality assurance, and reliability processes for humanoid robot production systems. Your expertise will be instrumental in crafting and executing quality strategies, assessing test station performance, and collaborating with design and firmware teams to ensure the resilience and scalability of our manufacturing operations.