Risk Operations Associate, Verifications - Mexico City

About Us SharkNinja is a leading global product design and technology firm, renowned for its diverse range of 5-star rated lifestyle solutions that enhance the lives of consumers worldwide. With two trusted brands, Shark and Ninja, we boast a successful history of pioneering innovative consumer products across multiple categories, significantly boosting our growth and market presence. Our headquarters are located in Needham, Massachusetts, and we proudly employ over 4,100 associates, with our products available through major retailers and online platforms globally. Title: Manager, Mexico DC OperationsReports to: Vice President, Americas LogisticsLocation: Mexico City, Mexico/HybridCompany Background/Culture At SharkNinja, we pride ourselves on being relentless innovators in the housewares sector, paying meticulous attention to detail while prioritizing consumer satisfaction. Our success is built on empowering our employees and embracing opportunities to remain competitive. Our unwavering focus on addressing consumer pain points has cultivated a dedicated following, resulting in consistently high ratings for our products. Our commitment to consumer needs has positioned Shark as a leading brand in vacuum cleaners and Ninja as a top player in kitchen appliances. For more information about SharkNinja, please visit us at: www.sharkninja.com

About Doctoralia Doctoralia leads the Mexican healthcare technology market, connecting millions of patients with specialists through a digital platform. The company focuses on making clinical practice more efficient and patient-centered using SaaS solutions for the medical sector. Role Overview: Operations Support Specialist The Operations Support Specialist helps coordinate and improve daily operations at Doctoralia. This role supports both internal teams and external clients, handling administrative tasks, resolving incidents, and suggesting ways to streamline processes. The position is based in Mexico City. What You Will Do Support internal teams with daily operations, ensuring processes run smoothly and incidents are addressed promptly. Maintain and update databases, reports, and documentation, keeping information accurate and confidential. Spot opportunities to improve operational procedures and recommend solutions to boost efficiency. Coordinate with suppliers and internal departments to meet deadlines and uphold service quality. Monitor key operational metrics and provide insights to support decision-making. What We Look For Experience: 1 to 2 years in operations, administration, or support roles, with a background in administrative work and incident management. Work Environment: Comfortable in startup, marketing, or advertising settings. Technical Skills: Familiar with Jira, Salesforce, CRMs, and operational management platforms. Soft Skills: Strong organizational ability, proactive approach, and a knack for solving problems.

Join ALTEN Mexico as a Junior Java Developer and become an integral part of our team dedicated to engineering and technology solutions. You will engage in innovative projects across diverse industries, including Automotive, Energy, Aeronautics, Banking, Telecommunications, and more.In this role, you will be accountable for the development, integration, and modernization of software tools essential for validation and automation processes.The position necessitates a strong technical grasp of Java, backend architectures, integration with DLLs (JNI/JNA), validation flow automation, communication between heterogeneous tools, and connection with NI or dSPACE platforms. Additionally, you will ensure delivery quality by adhering to best development practices, testing, documentation, and traceability via GitHub and Rally.

The Director of Distribution & Affiliates plays a central role in guiding NBCUniversal’s distribution strategy and managing affiliate relationships in CDMX. This position sets the course for expanding the company’s reach and strengthening connections with partners, always looking for new avenues to grow the business. Main responsibilities Lead projects aimed at improving and widening distribution channels across the region Develop, maintain, and grow relationships with affiliate partners Work closely with both internal teams and external stakeholders to achieve business objectives Promote and implement innovative methods for distribution and partnership management Location This role is based in CDMX.

Join AECOM as a Senior Data Center Planner where you will play a pivotal role in designing and optimizing data center operations. You will collaborate with cross-functional teams to ensure the efficient planning and execution of data center projects. Your expertise will contribute to innovative solutions that enhance performance and sustainability.

ALTEN México is seeking a Senior Ariba Consultant (Certified) to join our dynamic team immediately for an exciting project. The ideal candidate will possess robust experience in implementing Ariba Strategic Sourcing (Sourcing, SLP, Contracts) and Ariba Network. This role requires strong technical skills for configuration and functional validation, as well as the ability to collaborate effectively within multidisciplinary teams in fast-paced environments.Main ResponsibilitiesDevelop functional designs, workbooks, and technical documentation.Configure and validate features of Ariba Strategic Sourcing (Sourcing, SLP, Contracts) and Ariba Network.Conduct testing and provide support during production releases.Document processes and ensure quality assurance in functional deliverables.Collaborate with internal IT and business teams to ensure proper implementation of solutions.

About Us SharkNinja is a globally recognized product design and technology firm that offers a diverse range of highly-rated lifestyle solutions, enhancing the everyday lives of consumers across the globe. With two leading brands, Shark and Ninja, we have established a remarkable history of launching disruptive innovations in the market, continuously developing consumer products that have expanded our presence across various categories, leading to substantial growth and increased market share. Based in Needham, Massachusetts, our dedicated team of over 4,100 associates ensures that our products are accessible through major retail channels, both online and offline, as well as through distributors worldwide.  About the RoleThe Sales Operations Specialist plays a crucial role in supporting the daily operational functions that drive sales performance for designated retail accounts. This position encompasses demand planning, inventory management, purchase order execution, point-of-sale (POS) trend analysis, trade spend management, and the continual assessment of business trends and operational performance. The Specialist collaborates closely with internal teams at SharkNinja to monitor business performance, maintain accurate forecasts, and facilitate the execution of essential operational processes.Key ResponsibilitiesAssist with operational tasks related to demand planning, inventory tracking, purchase orders, and sales performance reporting.Generate and maintain weekly business reports that outline trends, risks, and opportunities.Monitor promotional performance in relation to expectations, aiding in future shipment and forecasting strategies.Collaborate with Sales, Demand Planning, and Supply Chain teams to enhance forecasting, inventory planning, and order management.Update and maintain forecasts, pricing, and new product information in internal systems (training provided).Engage in weekly discussions with customer replenishment or planning teams to review recent results and updates.Coordinate order timing and availability with internal supply chain partners.Assist in tracking trade spend and ensure promotional plans are accurately represented in forecasting tools.

Join Clara as the Head of Revenue Operations in Mexico City, where you will play a pivotal role in driving our revenue strategy and operational excellence. Your leadership will be crucial in optimizing processes, enhancing customer experiences, and delivering measurable results. This hybrid role offers the flexibility of working from home combined with in-office collaboration.

ALTEN México is a leading engineering company that delivers innovative and efficient solutions in technology projects and product development. Our team consists of over 600 dedicated professionals committed to providing services across various industries, including automotive, energy, aerospace, banking and insurance, telecommunications, multimedia, and railways.We value talent at ALTEN México and are seeking an Automation Tester to join our dynamic team.As an Automation Tester, you will be responsible for ensuring the quality and integrity of software through the design, development, execution, and maintenance of both automated and manual tests. This role requires a blend of programming, analysis, in-depth debugging, and working with technical documentation in complex validation environments.

FlexCar is experiencing rapid growth and we are seeking a dedicated Customer Support Specialist to join our team in Mexico City.Who We AreAt FlexCar, we are revolutionizing car leasing by offering flexible ownership solutions that are accessible to everyone. Our mission is to elevate the car leasing experience and lead the future of mobility across Greece, Italy, Cyprus, Mexico, and beyond.Our TeamWe are on the lookout for passionate, ambitious individuals ready to embark on an exciting career journey with a dynamic and professional team. If you are eager to kickstart your career with one of Europe’s most promising startups, we want you!Position OverviewAs a Customer Support Specialist, your primary responsibility will be to handle inbound calls from existing customers, providing them with accurate and detailed responses to their inquiries. This role involves liaising with both B2B and B2C clients, as well as our fleet team, ensuring effective communication regarding any potential issues.Additionally, you will need to act swiftly to resolve problems in alignment with our operational processes, all while delivering an exceptional customer experience.

Join our dynamic operations team at Scale AI as an Operations Specialist, where your primary responsibility will be to enhance revenue through timely and high-quality fulfillment of customer commitments. In this pivotal role, you'll oversee our supply operation funnel by developing and implementing innovative solutions, tools, and processes while collaborating with diverse teams including Customer Operations, Product Operations, and Product Managers.You'll face unique challenges, solving problems that have never been tackled before, and your determination will drive exceptional outcomes. Conducting pilots, tests, and experiments will be part of your daily routine as you devise creative solutions to operational bottlenecks. This role offers a unique blend of operational duties and accountability for critical outcomes, positioning you at the center of Scale’s daily operations.The ideal candidate is resourceful, analytical, empathetic, and results-driven, with the ability to motivate and inspire others.

About Doctoralia Doctoralia connects millions of patients with healthcare professionals, helping to make healthcare experiences more human through technology. As a leading SaaS platform in Mexico’s medical sector and a global reference, the company focuses on efficient, patient-centered digital solutions. Role Overview: Sales Trainer The Sales Trainer will play a key role in developing and delivering training programs for both new hires and current team members in Mexico City. This position supports the growth of internal talent and helps the sales team reach its highest potential in productivity and performance. The Trainer ensures every team member understands company processes, tools, and standards. Main Responsibilities Design and deliver training programs for new and existing staff. Create training materials, including presentations, manuals, guides, and digital content. Work with team leads and managers to identify training needs. Assess training effectiveness through evaluations and ongoing feedback. Track participant progress and provide coaching as needed. Keep training records and reports up to date. Update training content when processes, policies, or tools change. Facilitate workshops, group sessions, and one-on-one trainings. Professional Profile Bachelor’s degree in Human Resources, Administration, Psychology, Education, or a related field (preferred). Previous experience as a Trainer, Instructor, or Training Specialist in sales. Strong communication and presentation skills. Ability to motivate and develop participants. Knowledge of training and learning techniques.

Join Leona: Transforming Healthcare TogetherAt Leona, we are dedicated to empowering individuals to take charge of their health and the health of their loved ones. Our ambitious mission is to revolutionize the interaction between patients and healthcare professionals, ensuring that quality care is accessible regardless of location.Our innovative platform enhances doctor-patient communication through WhatsApp, acting as an AI-driven clinical assistant to automate routine tasks and provide patients with 24/7 access to their healthcare providers.With teams in both San Francisco and Mexico City, our diverse group boasts extensive experience from successful tech companies such as Rappi, Uber, and Modern Fertility. We are proud to be backed by top investors, including General Catalyst and Accel.If you are eager to learn and contribute to building something extraordinary in an early-stage startup, we would love to meet you!The RoleAs a Business Operations Associate based in Mexico City (preferred), you will play a crucial role in shaping our operational strategies and processes to enhance efficiency and scalability.

At Darwin AI, we believe that individuals should focus on what only humans can do—empathy, creativity, and strategy. Everything else, the repetitive and tedious tasks, can be handled by AI. Discover more about us here.As an Operations Associate, you will work closely with the Head of Operations to ensure our processes are as intelligent as our technology. We are looking for a proactive individual with an ownership mentality who isn’t afraid to get their hands dirty and is eager to learn how to scale an AI startup from the inside.What Will You Do?1. Process Optimization: Identify flaws in current workflows and design and implement enhancements in Onboarding, Customer Success, and Support.2. Strategic Intervention: Directly engage with accounts needing assistance, proposing and executing solutions to enhance customer experience.3. Data-Driven Analysis: Utilize Excel/Sheets to analyze operational metrics and uncover improvement opportunities.4. Customer Voice: Gather critical user feedback to assist the product team in prioritizing the roadmap.5. Documentation: Create the "bible" of our processes to enable orderly team growth.

About Delinea:Delinea is at the forefront of protecting human and machine identities through intelligent, centralized authorization solutions. Our mission is to empower organizations with seamless governance over their interactions in the modern enterprise landscape. Utilizing AI-driven insights, Delinea’s renowned cloud-native Identity Security Platform manages the entire identity lifecycle across cloud environments, traditional infrastructures, data assets, SaaS applications, and AI integrations. Our platform uniquely allows for the discovery of all identities—including workforce, IT administrators, developers, and machines—while assigning the appropriate access levels, monitoring for anomalies, and responding to threats in real-time. With deployments achievable in weeks rather than months, requiring 90% fewer resources than our closest competitor, and boasting an impressive 99.995% uptime, Delinea ensures robust security alongside operational efficiency. Discover more about us at Delinea.com, LinkedIn, X, and YouTube.Join our enthusiastic global team at Delinea and contribute to our vision of creating a safer, more secure world. Our achievements stem from exceptional product leadership, remarkable engineering talent, and strategic backing from TPG. We celebrate diversity, foster innovation, and uphold a culture of respect and equity. If you're eager to challenge the conventional and help us redefine security in today's world, we invite you to apply.

About Doctoralia Doctoralia’s mission is to humanize healthcare through technology. As a leading SaaS platform in Mexico’s medical sector, Doctoralia connects millions of patients with specialists and helps transform clinical practice into a more efficient, patient-focused digital experience. Role Overview The Customer Success Inbound Agent serves as a strategic partner to healthcare professionals, supporting their success and business growth. This role is the first point of contact for new clients, guiding them through adopting Doctoralia’s digital solutions and ensuring a positive experience from the start. The focus is on building strong, lasting relationships and helping doctors get the most value from the platform. What You Will Do Handle incoming requests from new clients, offering tailored guidance to understand their goals and needs. Lead the onboarding process so users can make the most of the platform’s features from day one. Serve as the main contact for clients: answer questions, provide support, and anticipate needs with empathy and speed. Track how clients use the platform by monitoring key metrics and use data to spot areas for improvement or where intervention is needed. Work closely with sales and product teams to share feedback on client experiences and help improve processes and services. Location This position is based in Mexico City.

At Serve Robotics, we are revolutionizing urban mobility with our innovative sidewalk robot, which embodies our vision for a future where deliveries are efficient and accessible. This technology is designed to alleviate street congestion, expand delivery reach, and support local businesses.Our fleet has successfully engaged customers, merchants, and pedestrians across major US cities such as Los Angeles, Miami, Dallas, Atlanta, and Chicago, transforming the delivery landscape. We are on the lookout for passionate individuals eager to elevate robotic deliveries from a novel concept to an everyday reality.About UsWe are a team of experienced professionals from the tech industry, specializing in software, hardware, and design. Together, we are committed to building a future that harnesses robotics, machine learning, and computer vision to solve real-world challenges while prioritizing end-user experience. Our agile and diverse team thrives on collaboration and respect, believing that the best solutions come from working together.As a Reliability Operations Engineer, you will enhance the operational reliability of our robotic and cloud systems. Your role will involve managing Tier 2 escalations, refining operational workflows, and conducting technical investigations during daytime hours in your region. You will collaborate closely with senior engineers, product teams, and Site Reliability Engineers (SREs) to tackle issues, improve processes, and ensure system robustness. You will play a vital role in incident response, providing timely updates and effective coordination across teams.

About PayJoyAt PayJoy, we are committed to transforming lives through financial empowerment. As a pioneering credit provider, we focus on serving underprivileged populations in emerging markets, helping them achieve financial stability and prosperity. Our innovative secured credit technology creates pathways for new customers to access the credit system, enabling them to enhance their quality of life. With our point-of-sale financing and credit card services, we empower our customers to embrace micro-entrepreneurship and navigate challenging times. Leveraging advanced machine learning, data science, and anti-fraud AI, we have positively impacted over 18 million customers as of 2025, all while maintaining strong profitability for sustained growth.About the RoleThe Merchant Operations Manager focusing on Operational Excellence is vital to our mission. This role is responsible for streamlining processes, enhancing operational efficiency, and ensuring strategic alignment across various projects. Key responsibilities include governance, resource management, performance measurement, and continuous improvement, utilizing agile methodologies and project management best practices to drive success.

About UsDoctoralia is on a mission to humanize the healthcare experience through technology. As the leading platform in the Mexican market and a global benchmark for SaaS solutions in the medical sector, we connect millions of patients with specialists, transforming clinical practice into a digital, efficient, and patient-centered experience.We are currently seeking a passionate and results-oriented B2B Sales Leader with a strategic vision to drive company growth by acquiring new clients and strengthening business relationships in the healthcare sector.Role OverviewAs the B2B Sales Leader, you will lead and motivate a sales team focused on clinics, designing strategies for acquiring new clients and developing robust business relationships within the healthcare sector. You will play a crucial role in expanding our market presence, guiding sales objective fulfillment, and driving initiatives that create value for both clients and the company.