About the job
Rider Engagement Associate - Dubai (UAE National)
Join the Rider Engagement Team at Deliveroo!
As a pivotal part of our Rider Operations, the Rider Engagement team is dedicated to enhancing the experience of our rider fleet in the UAE. We aim to elevate rider engagement and retention through innovative communications, exciting events, valuable perks, and insightful reporting.
Your Responsibilities:
- Forge strong partnerships with local grocers, restaurants, and bike service shops to amplify Deliveroo’s rider benefits.
- Assist in crafting and implementing captivating communications and campaigns targeting our riders.
- Contribute to the planning and execution of rider road safety initiatives, including workshops and collaborations with local authorities.
- Monitor and analyze the performance of various initiatives, focusing on rider satisfaction and participation rates.
- Organize engaging in-person activities and events, including special gatherings during Ramadan and summer heat-relief campaigns.

