Revenue Systems Architect

About the TeamJoin our dynamic User Operations team at OpenAI, where your expertise will be pivotal in delivering an unparalleled customer experience with our innovative products. We tackle complex challenges, provide expert technical guidance, and empower our customers to fully leverage our offerings, ensuring they derive maximum value and adoption. Collaborating closely with Sales, Technical Success, Product, Engineering, and other teams, we strive to create a top-notch experience for a diverse clientele, from ambitious startups to established global enterprises. As OpenAI continues to accelerate its development pace, your ability to design scalable support systems for readiness, user feedback, and program execution will be crucial in maintaining our high standards of product quality and customer support.About the RoleWe are in search of a visionary Support Systems Architect who will innovate, prototype, implement, and refine the tools, data flows, and processes that will redefine a contemporary support organization. Imagine creating automated launch checklists, dynamic content pipelines, incident detection tools, and other advanced processes that drive a User Operations team operating at an unprecedented scale. You will focus on building robust systems rather than just improving presentations.We are looking for individuals who excel at the intersection of project management, systems architecture, data science, software engineering, team empowerment, and customer advocacy, and who thrive in a fast-paced, evolving environment.This full-time position is based in San Francisco, California, with a hybrid work model of three days in the office per week. We also provide relocation assistance for qualifying candidates.In this role, you will:Design and implement “Day-1 enabled” workflows, including tailored playbooks and content automation processes that enhance traditional support structures.Automate repetitive tasks using scripts, agents, and LLM-powered solutions; establish governance, monitoring, evaluation criteria, and safe rollback procedures.Develop detection mechanisms and post-incident learning processes that safeguard customer experiences and maintain service level agreements (SLAs).Quickly prototype and validate ideas using tools like ChatGPT, Jupyter notebooks, and Retool, before collaborating with Engineering for implementation.Foster cross-functional collaboration to drive continuous improvement and innovation within the User Operations team.

About Sygaldry TechnologiesSygaldry Technologies is at the forefront of innovation, creating quantum-accelerated AI servers designed to dramatically enhance the speed of AI training and inference. By merging quantum computing with artificial intelligence, we aim to revolutionize the landscape of superintelligence while tackling the challenges posed by escalating compute costs and energy constraints. Our AI servers uniquely integrate various qubit types within a robust, fault-tolerant architecture, providing the essential elements of cost-effectiveness, scalability, and speed required for cutting-edge AI applications. We are pioneers in the realms of physics, engineering, and AI, confronting the most formidable challenges with a culture grounded in optimism, rigor, and collaboration. Join us in defining the intersection of quantum and AI to drive significant global advancements.About the RoleAs a Senior Systems Architect, you will play a pivotal role in shaping the architecture of our server systems, facilitating connections to GPU/XPU scale-up networks, and enabling quantum computing subsystems to amplify production training and inference workloads exponentially. This role requires you to design, analyze, and model the interconnections, synchronization, and scalability of diverse compute elements, with a primary focus on GPU scale-up fabrics, collective communication, and identifying system-level performance bottlenecks. You will engage in hands-on architecture design, performance modeling, and lightweight simulation/emulation, influencing hardware, firmware, and software co-design decisions directly.Your ResponsibilitiesArchitect comprehensive end-to-end heterogeneous compute systems integrating CPUs, GPUs, accelerators, and quantum-adjacent subsystems.Analyze scale-up interconnects (e.g., NVLink, UALink, Infinity Fabric) and evaluate their effects on latency, bandwidth, and synchronization.Design timing arcs, critical paths, and throughput models for complex multi-device systems.Identify system-level bottlenecks in training, inference, and reinforcement learning workflows at hyperscaler scale.Model GPU collective operations (e.g., NCCL, RCCL) across nodes, racks, and pods.Evaluate interaction patterns of collective communication with emerging accelerators and non-GPU compute elements.Collaborate closely with software and firmware teams to ensure architectural assumptions align with practical implementations.Cross-Functional CollaborationAct as an essential link between various teams, fostering collaboration and innovation across the organization.

Become a Part of Our Dynamic Team!At DSI Systems, we bring over 40 years of expertise in sales enablement and tailored business solutions, consistently delivering exceptional value and results for our clients. We are seeking enthusiastic individuals who are ready to excel in sales and customer service. Join us in a vibrant and fulfilling work environment where your contributions will drive significant impact and professional growth.Role OverviewThe Retail Support Specialist (RSS) is essential in providing hands-on, frontline assistance to AT&T customers in bustling national retail locations. In this pivotal role, you will interact directly with customers and retail partners to address account, billing, device, and service inquiries, especially in high-volume scenarios. Success in this position requires outstanding communication abilities, emotional resilience, technological proficiency, and the capacity to maintain professionalism and accuracy in a fast-paced retail environment.Key Responsibilities:Customer SupportDeliver friendly, professional, and solution-oriented support to AT&T customers within national retail settings.Address inquiries surrounding billing, account modifications, plan adjustments, device assistance, and service issues.Troubleshoot wireless devices and network problems, ensuring optimal feature functionality.Perform efficiently in high-traffic retail environments, sustaining focus, professionalism, and service quality during peak periods and escalated situations.Retail Partner SupportServe as the AT&T subject-matter expert for retail staff and third-party partners.Act as the primary AT&T liaison for these partners, leading in-store support for escalated retail issues.Proactively collaborate with store management to resolve customer concerns, reinforcing partnership alignment and ensuring an exceptional customer experience.Work Environment & Schedule ExpectationsThis position operates in a retail setting, necessitating standing, walking, and active engagement on the sales floor for up to 8 hours daily.Flexibility in schedule is required, including availability for evenings, weekends, and holidays as dictated by business needs.Comfort in busy, customer-facing environments with frequent interaction and problem-solving responsibilities is essential.Operational ExcellenceEffectively navigate multiple systems simultaneously while engaging with customers in real-time.Thoroughly document all customer interactions.Adhere to company policies, compliance regulations, and privacy standards.Achieve or surpass performance metrics, including quality, efficiency, and customer satisfaction scores.Execute and maintain approved planograms for mobile device displays and signage.Maintain inventory accuracy and assist in stock replenishment as needed.

lambda is hiring a Senior Business Systems Architect with expertise in Enterprise Performance Management (EPM). This position is located at the San Francisco office and focuses on building systems that drive operational efficiency and support company strategy. Role overview This architect role centers on designing and implementing business systems for EPM. The work involves aligning technology solutions with organizational goals and supporting process improvement across the business. What you will do Design business systems specifically for EPM requirements Implement solutions that enhance operational processes Participate in strategic decision-making for technology and process direction Location This role is based in the San Francisco office.

About Our TeamAt Chef Robotics, we are dedicated to revolutionizing the integration of intelligent machines into the physical realm. The emergence of AI technologies, such as LLMs like ChatGPT, demonstrates the profound transformations that artificial intelligence can bring. However, we firmly believe that the greatest impact of AI will be realized in sectors like manufacturing, food, and transportation, which collectively contribute to approximately 90% of the global GDP. Our journey begins within the food industry, with an ambitious vision to deploy intelligent robots across commercial kitchens worldwide. We have secured several long-term contracts with prominent food enterprises and are rapidly expanding. Our growth is supported by esteemed investors including Kleiner Perkins, Construct, Bloomberg BETA, and Promus Ventures. Join a talented team comprising experts from leading tech firms such as Cruise, Zoox, Google, Verb Surgical, Tesla, Nuro, Vicarious, Amazon Robotics, Strateos, Built Robotics, Facebook, Plenty, Yelp, and Microsoft.The RoleChef Robotics is seeking highly motivated Systems Support Engineers to be a crucial liaison between our clients and engineering teams. In this pivotal position, you will engage directly with customer operations teams to identify on-site issues, efficiently triage incoming support tickets, gather relevant data, diagnose problems, and implement solutions or workarounds. When escalations arise, you will take the lead in collaborating with Engineering to address them. In addition, you will perform fieldwork to execute repairs, deploy fixes, and ensure both resolution and customer satisfaction. You will also work closely with our sales team to optimize current performance and innovate new functionalities for our robots, facilitating growth with existing clients.This position offers a unique chance to leverage your technical knowledge and enthusiasm for robotics, making a tangible impact on Continuous Improvement and Chef's revenue. You will manage key relationships with our customers, directly influencing the company's success. If you are passionate about tackling challenging technical issues in a customer-focused role and thrive in the fast-paced environment of a startup, we encourage you to apply. Please be aware that this role requires you to spend at least 50% to 75% of your time at customer facilities.

We are seeking an innovative and experienced .NET Architect to join our team in San Francisco. As a .NET Architect, you will play a critical role in designing and implementing robust software solutions that meet our clients' needs. You will work closely with development teams to ensure architectural integrity and optimal performance of applications.

CoreWeave is looking for a Systems Engineer to join the People Support team. This position centers on making the company’s operations smoother and building stronger support for programs that serve employees. Collaboration is a key part of this role. The Systems Engineer will work with different teams to design, launch, and maintain systems that help employees connect and work together. The focus is on solutions that make daily interactions and teamwork easier across the company. Locations Livingston, NJ New York, NY Sunnyvale, CA San Francisco, CA Bellevue, WA

At sfcompute, we are at the forefront of revolutionizing infrastructure financing for the largest build-out in history.In the world of GPU clusters, securing contracts for leasing these clusters before they are even constructed is essential. This 'offtake' is critical for financing, ensuring that both lenders and developers can mitigate their inherent risks.With narrow profit margins and significant volumes, financing GPU clusters can pose a considerable risk. Lenders are wary of cluster developers defaulting on loans, while developers are hesitant to take on the risk of unsold clusters. To navigate this, we offload risk onto customers through fixed-price long-term contracts.If customer risk isn't carefully managed, a market bubble can form. Unlike SaaS models, where companies sign multi-year agreements yet charge monthly subscriptions, a misstep in purchasing can lead to severe consequences, potentially resulting in bankruptcy. Imagine a scenario where businesses could exit contracts by selling them back to the market.As artificial intelligence continues to expand, access to computing power will only be available to those equipped to manage such risks. For instance, a small startup in a San Francisco Victorian may not feasibly engage in a 5-year contract for $100 million supercomputers, but they could purchase a month of liquidity from the market.This is the market we are creating: a liquid marketplace for GPU offtake.About the Role:This hybrid position combines technical expertise with customer engagement. As the initial point of contact for our clients, you will possess in-depth knowledge of their specific requirements. Your role will involve triaging customer inquiries and collaborating closely with the engineering team to develop automated solutions. You will advocate for customer needs within our organization, creating a feedback loop that informs product development.

Position: Java ArchitectLocation: San Francisco, CADuration: 6-12 monthsJob OverviewWe are seeking a skilled Java Architect with extensive experience in Java application architecture and development. The ideal candidate will collaborate effectively with an offshore team and possess a strong background in object and database modeling. Familiarity with Elasticsearch and MongoDB is essential, along with experience with columnar databases.

Join us at usm2 as we seek a highly skilled Genesys Architect to spearhead our innovative projects. This role is vital for enhancing our customer experience solutions. As a Genesys Architect, you will leverage your expertise to design, implement, and optimize Genesys systems while collaborating with cross-functional teams to deliver exceptional solutions.

At Agility Robotics, we are at the forefront of robotic innovation. Our flagship robot, Digit, is the first humanoid robot to be deployed in various workplaces globally. Our talented team excels in conceptualizing, engineering, and delivering robots that exhibit advanced mobility, dexterity, intelligence, and efficiency, specifically designed to seamlessly collaborate with humans in environments tailored for people. Every day, we tackle engineering challenges and invent groundbreaking solutions, striving to make robots an integral part of everyday life. Our passion drives us to enhance productivity in businesses and enrich the lives of individuals.About Agility RoboticsAgility Robotics is revolutionizing the field of humanoid robotics for practical applications in real-world scenarios. Our mission is to develop robots that integrate effortlessly into human-centric environments, addressing intricate challenges in logistics, manufacturing, and beyond. As we expand our operations, we are on the lookout for a Principal Robotics Hardware Architect to spearhead our architecture team—shaping system-level design choices, ensuring scalability, and upholding the speed and agility crucial for thriving in a dynamic startup environment.Location:This role is based in the San Francisco Bay Area, requiring regular travel to our headquarters in Salem, OR—typically one week per month, with occasional additional trips as necessary.About the RoleWe are searching for a Principal Robotics Hardware Architect to define the technical vision and hardware architecture of our humanoid robotics platforms, directly reporting to the Chief Hardware Officer. In this pivotal technical leadership position, you will act as the cross-functional hardware architect, collaborating closely with leaders across systems, mechanical, electrical, software, perception, and controls to shape and enhance the architecture of our robotic systems.Your key responsibility will be to ensure the integration of complex subsystems—spanning sensing and computation to mechanical actuation and safety—into a cohesive, high-performing, reliable, and scalable humanoid robot. This role is ideal for a seasoned technical leader with a proven track record in robotic system design and architecture, particularly with significant experience in humanoid or legged robotics, coupled with strong systems-level thinking.About the WorkOversee the complete hardware architecture of robotics systems, ensuring scalability and reliability.

About Anthropic Anthropic builds AI systems with a focus on reliability, interpretability, and steerability. The team includes researchers, engineers, policy experts, and business leaders, all working together to ensure AI benefits both users and society. Role Overview The Commercial Solutions Architect, Applied AI, joins Anthropic’s Applied AI team as a Pre-Sales Architect. This role centers on demonstrating the value of Claude and helping customers integrate and deploy it within their technology stacks. The position combines technical expertise with customer engagement to design LLM solutions for complex business needs, always maintaining Anthropic’s standards for safety and reliability. As a Commercial Solutions Architect, expect to work closely with key accounts, building reusable solution blueprints, demos, and enablement materials that support the wider adoption of Claude across Anthropic’s commercial clients. Collaboration is central: work alongside Sales, Product, and Engineering teams to guide clients from early technical discovery through to deployment. Use your knowledge to help customers understand Claude’s capabilities, develop evaluation strategies, and design scalable architectures that unlock the full potential of Anthropic’s AI systems. Location San Francisco, CA or New York City, NY

Contentful is seeking a passionate Senior Technical Enablement Architect to join our dynamic team in San Francisco. In this pivotal role, you will drive the technical enablement strategy, empowering our clients to maximize the value of our content infrastructure. You will collaborate with cross-functional teams to design and implement solutions that enhance user experience and streamline workflows.

Join our dynamic team at Artech Information Systems LLC as a Deskside Support Technician in the heart of San Francisco! This full-time role offers you the opportunity to provide top-notch technical support to our clients, ensuring their technology runs smoothly.

Join Distyl AI as a Forward Deployed AI ArchitectDistyl AI specializes in creating production-grade AI systems that streamline core operational workflows for Fortune 500 companies. Through our strategic alliance with OpenAI, cutting-edge software accelerators, and extensive enterprise AI knowledge, we deliver effective AI solutions with a rapid time-to-value—often within a quarter.We have empowered Fortune 500 clients from various sectors, including insurance, consumer packaged goods, and non-profits. When you join our team, you'll assist companies in recognizing, developing, and achieving value from their Generative AI investments, frequently for the first time. Our approach is customer-focused, ensuring we work backward from the customer's challenges while being accountable for generating financial impact and enhancing the experiences of end-users.Led by a team of accomplished leaders from prestigious companies like Palantir and Apple, Distyl is supported by notable investors including Lightspeed, Khosla, Coatue, Dell Technologies Capital, Nat Friedman (Former CEO of GitHub), and Brad Gerstner (Founder and CEO of Altimeter), alongside board members from over a dozen Fortune 500 firms.Your RoleAs a Forward Deployed AI Architect, you will play a crucial role in constructing AI systems within the most intricate enterprise environments globally. This position demands professionals who can fully oversee how intelligent systems are designed, integrated, secured, and managed in production, while being actively involved in the technical processes.Key Attributes: Our ideal candidates are seasoned builders with the expertise to create and refine end-to-end AI systems across complex enterprise architectures. They serve as trusted technical partners to client engineering teams, security divisions, and operations, making informed architectural decisions that weigh capability against risk and operational practicality. Their authority is built on performance rather than title.Key ResponsibilitiesOversee the technical framework of AI systems deployed in client settings.Define the integration of models, agents, data pipelines, APIs, and orchestration layers, ensuring effective operation within existing enterprise infrastructures while maintaining safety and reliability at scale. Focus on architectural patterns that ensure consistency, safety, and long-term adaptability across deployments.Engage actively throughout the project lifecycle, from building reference implementations to evaluating and evolving systems.

Join our team as a Desktop Support Specialist where you will play a critical role in maintaining and enhancing our IT infrastructure. You will be the first point of contact for troubleshooting and resolving desktop-related issues, ensuring that our employees can work efficiently and effectively.Your responsibilities will include diagnosing hardware and software problems, providing technical support for desktop applications, and collaborating with other IT teams to implement solutions. Your expertise will be invaluable in creating a seamless working environment.

Are you prepared to make a significant impact in the technology space?Technical Enterprise Solution Architect – High Tech & SoftwareTechnology & Experience Practice Role Overview West Monroe is on the lookout for a seasoned Technical Solution Architect to join our Technology & Experience (TechEx) practice. This role is pivotal in shaping and overseeing extensive, partner-led system integration initiatives for our High Tech and Software clientele. We collaborate with clients and system integrators to build comprehensive, future-proof technology solutions ranging from modern SaaS platforms to data-driven and AI-powered products. This position is tailored for experienced technologists who thrive at the crossroads of pre-sales, architectural strategy, and large-scale project management. Key Responsibilities As a Technical Solution Architect for High Tech & Software, you will play a crucial role in supporting pre-sales initiatives and shaping deals by crafting end-to-end solution architectures for intricate SaaS, software, data, and AI projects that are executed through system integration partners. Your role will also involve contributing to architectural governance, ensuring quality standards, and mitigating risks.

About SesameAt Sesame, we envision a transformative future where computers emulate lifelike interactions, seamlessly integrating into our daily lives. Our mission is to revolutionize computing through innovative voice agents that enhance human collaboration. Our diverse team comprises visionary founders from Oculus and Ubiquity6, alongside industry leaders from Meta, Google, and Apple, all bringing exceptional expertise in both hardware and software. Join us to pioneer a new era of intelligent computing.About the RoleAs a Senior Embedded Operating System Architect, you will play a pivotal role in crafting the next generation of operating systems tailored for Sesame’s groundbreaking AI-powered computing platform. Your leadership will guide architectural innovations, optimize system performance, and guarantee cohesive hardware-software integration. Your profound knowledge in operating system design will lay the groundwork for a new breed of responsive, intelligent computing experiences.Key Responsibilities:Design and implement a custom embedded operating system tailored for AI-centric, real-time consumer applications.Develop integral OS components, such as the kernel, device drivers, memory management, process scheduling, and inter-process communication.Enhance system performance, energy efficiency, and real-time responsiveness.Collaborate closely with hardware teams to ensure smooth integration with custom silicon and peripherals.Establish and uphold best practices in security, reliability, and scalability within the OS architecture.Lead OS deployment on new hardware platforms, addressing low-level system challenges.Assess and incorporate open-source or proprietary OS components where appropriate.Work alongside application developers to facilitate efficient interactions between the OS and higher-level software layers.Required Qualifications:Minimum of 10 years of experience in operating system development, with significant contributions to prominent OS projects (Linux, QNX, RTOS, AOSP, etc.).Extensive expertise in kernel development, scheduling, memory management, and low-level systems programming.Proficient in C/C++ and assembly programming, with a strong understanding of hardware interfaces.Demonstrated experience in optimizing OS performance for embedded systems.Exceptional problem-solving skills and a collaborative mindset to work effectively in cross-functional teams.Deep understanding of security protocols and best practices in OS development.

Role overview Modern Treasury seeks a Solutions Architect in San Francisco to design and implement complex payment systems for clients. The position centers on post-sale technical partnership, working to ensure customers succeed with Modern Treasury’s APIs and platform. What you will do Partner with Sales Engineers and Technical Account Managers after deals close to assess customers’ technical, financial, and operational needs. Design and oversee the deployment of reliable money movement systems using Modern Treasury’s APIs. Create detailed architecture and design documents tailored to each client’s requirements. Guide customer development teams through implementation and early production, offering technical leadership and support. Lead ledger design to ensure accurate tracking, reconciliation, and representation of funds across systems. Serve as a trusted advisor during critical build phases, troubleshooting complex issues with real financial impact. Collaborate with Engineering and Product teams to solve challenging problems and influence the product roadmap. AI at Modern Treasury AI is an important part of Modern Treasury’s approach. This role fits individuals who actively use AI tools and are interested in advancing AI best practices within payments and financial technology. Location This position is based in San Francisco.