About the job
Location and Team
Location: San Francisco, CA (In-office)
Team: Revenue/GTM Operations
Employment Type: Full-Time
About Granola
Granola builds tools that help people think and work more effectively. What began as an AI notepad has grown into a collaborative workspace and cognitive enhancement platform. Senior leaders often introduce Granola to their organizations, and adoption quickly spreads across teams.
Today, Granola supports some of the fastest-growing companies worldwide, including Vercel, Cursor, Lovable, and Decagon. Originally designed in London, Granola now serves a primarily US customer base. The San Francisco office anchors our North American go-to-market efforts.
Role Overview
This is Granola’s first Revenue Operations hire in San Francisco. The role shapes our go-to-market approach and builds the operational foundation for sales. Expect hands-on work: designing frameworks, managing reporting, running operational cadences, launching sales motions, and ensuring the sales team has the tools they need.
Strategic input will influence how Granola approaches the market, defining target audiences, segmenting markets, and identifying the right sales motions as we grow. The Revenue Operations Lead works closely with the VP of Sales, Account Executives, and partners with the GTM Engineering team in London. This position reports to the Head of GTM Operations in London.
What You Will Do
- Lead key GTM processes. Design, develop, and improve operational workflows. Spot areas for improvement and put new solutions in place.
- Partner with Sales leadership. Work with the VP of Sales to boost revenue, surface effective strategies, and recommend adjustments as needed.
- Define Ideal Customer Profile (ICP) and segmentation. Clarify target audiences and deliver analyses that refine our ICP, supporting both inbound and outbound sales.
- Oversee territory and quota planning. Collaborate with Sales leadership to design territories and set goal metrics.

