Revenue Operations Analyst

We are seeking a detail-oriented and proactive Freight Collection Analyst to join our dynamic team at Angelicoussis Group. In this role, you will be responsible for monitoring and managing freight collections, ensuring timely and accurate processing of transactions. You will collaborate with various departments to facilitate efficient operations and maintain strong relationships with our partners and clients.

Join our dynamic team as a Greek Operational Collections Specialist! We are searching for candidates who are fluent in Greek and proficient in English to support our daily operations. You will be part of a vibrant group dedicated to sharing knowledge and fostering growth.Your Role: Execute a variety of debt collection tasks following established protocols; Investigate and resolve issues related to daily tasks; Compile, enhance, and maintain documentation and procedures; Provide high-quality service in a fast-paced environment; Spot opportunities for process enhancements. QualificationsWho You Are: Available for full-time work; Native Greek speaker with strong English skills (both written and spoken); Familiarity with Microsoft Office suite; Prior experience in a back-office setting is a plus; Experience in debt collections is advantageous; Additional language skills will be considered a plus; A quick learner with excellent problem-solving abilities; Detail-oriented and comfortable with technology. BenefitsWhat We Provide: Hybrid working model, allowing you to work both from home and from the office within the Athens area; A flexible work environment to balance professional and personal responsibilities; A culture focused on continuous learning and career advancement opportunities; A community-driven atmosphere where your contributions are valued; Comprehensive onboarding support to help you integrate smoothly; Recognition and rewards for your individual efforts; Competitive salary based on experience; Benefits package including health coverage, team-building activities, and wellness programs. If you believe you are the right fit for this role, apply now!

As an Italian Collections Customer Advisor, you will deliver exceptional telephone and administrative support related to call handling and document management. Your role involves conducting thorough analyses to ensure effective telephone interactions, providing tailored solutions to clients that align with our company’s values and guidelines.This position operates under a hybrid work model, allowing you to work from Athens or nearby.

Become a Part of Avis: Where Your Professional Journey Meets ImpactAt Avis, we are revolutionizing the way people experience mobility, spearheading innovative changes in the global transportation sector. Our commitment is to deliver cutting-edge products and services that redefine travel, offering unmatched convenience and flexibility.Why Choose Avis? A Community-Oriented Workplace: At Avis, we pride ourselves on being more than just a company; we are a community that cherishes its workforce. Our collaborative environment fosters innovation, ensuring that customer satisfaction remains at the heart of our operations. Empower Your Career: Joining Avis means more than just accepting a position; it's about finding purpose in your career. We invite exceptional talent to join us in our vision of a more connected world. Your Role as Collection Officer: In this position, you will oversee accounts receivables, initiate contact with customers to recover overdue payments, and uphold the company’s credit policies. Your analytical skills will be essential in evaluating customer financial information and identifying potential bad debt risks. Your Key Responsibilities: Engage in effective debt recovery processes. Monitor customer payments to safeguard the company's credit lines. Oversee receivables and facilitate account reconciliations. Communicate effectively with clients to manage collections. Address and resolve customer claims. Prepare deposit data for entry into the company’s system. Collaborate closely with the sales and legal departments.

Join Our Team as a Field Data Collection Specialist / Surveyor!At Terry Soot Management Group (TSMG), we specialize in field data collection where automation is not feasible. Founded in 2017, we operate across Europe and North America, providing essential data that helps clients make informed decisions. Our dedicated teams use advanced techniques to capture features, images, videos, audio, and detailed scans of various locations.Project Overview:We are embarking on a project aimed at enhancing online mapping applications through the collection of visual and geo data.Role Responsibilities:As a Field Data Collection Specialist, you will be equipped with a specialized camera backpack and tasked with traversing designated areas to capture high-quality footage of the surroundings. Your role is crucial in enabling improvements in mapping accuracy and detail.Work Schedule:Workdays are Monday through Friday, with daily shifts ranging from 6 to 8 hours.

About snappiAt snappibank, we are pioneering a neobank that aims to redefine the banking experience. Our commitment is to facilitate financial freedom through cutting-edge technology and offer clear and innovative digital banking solutions.Be a part of our mission to transform the financial sector!About the RoleWe are looking for an accomplished Senior Manager of Collections who will take full responsibility for the collections function within a regulated EU neobank. This role will oversee our established in-house collections setup, enhance its effectiveness, and spearhead the transition to a strategically outsourced model. Post-outsourcing, you will serve as the Relationship Manager (RM) for our chosen providers, ensuring optimal performance, adherence to compliance, and alignment with regulatory standards.This position can be based in either Ioannina or Athens.Key Responsibilities1. In-House Collections OversightTake charge of the current in-house collections operations, focusing on performance optimization, control measures, and customer satisfaction.Ensure that our policies and procedures meet EU consumer protection laws, conduct risk regulations, and data protection standards.Track essential collections KPIs (like roll rates, cure rates, recoveries, and complaints) and implement targeted enhancements.Collaborate closely with Risk, Compliance, Legal, and Customer Operations teams.2. Operating Model ManagementEstablish the desired operating model for outsourced collections, outlining scope, segmentation, and governance frameworks.Lead the complete process of outsourcing collections.Guarantee full compliance with EU regulations regarding critical outsourcing.3. Vendor Governance & Relationship ManagementAct as the primary RM for outsourced collections providers.Define, negotiate, and monitor SLAs, KPIs, quality metrics, and standards for customer conduct.Lead performance evaluations, manage escalations, and drive continuous improvement initiatives.Ensure ongoing compliance with contractual obligations, regulatory requirements, and third-party risk management frameworks. 4. Regulatory & Stakeholder EngagementServe as a senior contact point for auditors and internal control functions regarding collections and outsourcing issues.Assist in regulatory reviews, audits, and inspections related to collections operations.Contribute to policy revisions and participate in risk governance committees.

Join our dynamic team as a French Collections Customer Advisor, where you'll play a crucial role in providing exceptional telephone and administrative support for our clients. Your responsibilities will include effective call and document management, ensuring our clients receive tailored solutions aligned with our company's values and guidelines.Key Responsibilities:Serve as the primary point of contact for customers via telephone and email, delivering outstanding support.Foster positive relationships with customers, ensuring respectful and fair treatment.Conduct thorough affordability assessments to understand each client's financial situation and establish reasonable repayment plans when applicable.Communicate the advantages of achieving their 'debt-free day,' providing clear timelines and information regarding repayment plans.Guide customers on the availability of free financial advice services.Maintain detailed and accurate records of calls, ensuring all system notes reflect a professional and truthful account of conversations.

Resiliv seeks a reliable and safety-focused Field Data Collection Driver in Athens, Attica, Greece. This role supports a digital mapping project by capturing street-level imagery using a company vehicle equipped with a 360-degree camera system. The data collected will help improve geospatial technology platforms and navigation tools used around the world. What you will do Drive a vehicle with advanced camera equipment to collect 360-degree imagery along assigned routes. Follow daily driving routes provided by the team. Upload captured data from onboard devices after each shift. Inspect equipment regularly to ensure everything operates smoothly. Communicate with technical support about any issues or updates. Represent the program professionally and courteously in public areas. Who succeeds in this role Responsible drivers who are comfortable with technology and can work independently. Individuals who follow regulations closely, keep vehicles in top condition, and always put safety first. Additional details All equipment, vehicles, and training are provided. Employment requires passing a background check, routine safety screenings, and completing onboarding training. Full-time schedule: Monday to Friday, with flexibility for weather or route changes. Willingness to drive up to 8 hours per day on public roads, sometimes over long distances. Access to secure parking (ideally with CCTV) for the company vehicle is preferred; assistance may be available for qualifying candidates. No prior mapping experience is needed. Comprehensive training and technical support are included.

About UsTerry Soot Management Group (TSMG) is a pioneering field data collection company established in 2017 in Europe. We specialize in gathering essential data in environments where automation is not feasible. Our dedicated teams are equipped to count features, capture images, record videos, document speech, and meticulously scan areas to provide comprehensive information that empowers informed decision-making.Project OverviewThis project aims to collect high-quality images of streets, key points of interest, and public spaces. Utilizing vehicles equipped with 360-degree cameras, our drivers will document the surrounding areas while storing valuable data for later use in enhancing one of the world’s leading online mapping services. The routes will focus on commercial districts and historical landmarks, ensuring thorough documentation, even returning to areas if weather conditions compromise image quality. The project is projected to last at least three months, covering various city and state zones.The ideal candidate thrives on driving, possesses a strong understanding of local areas and traffic patterns, and demonstrates exceptional responsibility and reliability.ScheduleWork is expected from Monday to Friday, 8 hours a day, totaling 40 hours per week, with opportunities to extend hours as desired.

The Mellon Technologies is looking to hire a Senior Collection Agent / Financial Advisor on behalf of a major financial institution, for their office located in Marousi, Attica.The successful candidate will be responsible for the following tasks:Conducting phone outreach to existing clients regarding their outstanding financial obligations.Guiding customers in finding the most suitable repayment solutions for their debts.Evaluating and negotiating potential repayment proposals with current clients in alignment with company policies.Maintaining accurate and reliable updates in the company’s management systems.Investigating each case and proposing tailored alternative solutions to meet the clients' needs.

Join our dynamic engineering team as a Mobile App Developer (Toll), where you will contribute to the development of robust, scalable software solutions for toll collection and transportation management systems. We are searching for a talented individual with a strong background in mobile app development, a keen understanding of toll domain concepts or the willingness to learn rapidly, and a dedication to crafting clean, efficient code that addresses real-world challenges. You will collaborate closely with project managers, team leaders, software developers, systems support professionals, and various stakeholders to guarantee the timely and effective delivery of our innovative technological solutions.Key Responsibilities:Design, develop, and maintain cross-platform mobile applications for iOS and Android using Ionic and Angular (Capacitor/Cordova as necessary) tailored for the Toll Collection System.Work in conjunction with backend engineers to securely and efficiently integrate APIs and real-time data.Optimize mobile applications for performance, scalability, and responsiveness.Maintain high standards in app store deployment, release management, and application monitoring.Implement contemporary UI/UX principles and ensure alignment with design guidelines.Create clean, maintainable, well-tested code; contribute to unit, integration, and end-to-end tests; validate on device farms (e.g., BrowserStack) and physical devices.Stay updated with emerging mobile technologies and development trends.Engage in code reviews, documentation, and continuous integration/deployment workflows.Implement in-app purchases and enhance monetization flows.Accumulate and retain product knowledge specific to the Toll Collection System.Diagnose and resolve bugs or issues within existing mobile applications for the Toll Collection System.Participate in shaping the project vision.Assist software development leads, project managers, and other team leaders in scope verification, effort estimations, and planning/scheduling for the maintenance of existing mobile apps as well as the development of new apps or functionalities.Document management meeting outcomes and provide insights, assessments, and estimations on software-related topics as needed.Attend technical meetings and follow up on action items.Organize internal team meetings to enhance daily operations.Facilitate knowledge-sharing sessions to promote team skills advancement.

Join our dynamic team as a Flemish Collections Customer Support Specialist, where you will provide essential telephone and administrative assistance to facilitate effective call and document management. You will be responsible for performing initial analyses of customer information to ensure proper call handling and delivering solutions that align with our company values and guidelines.

Role overview Piraeus Bank is hiring a Business Analyst based in Athens, Attica, Greece. This position plays a key part in supporting strategic projects and improving daily operations. The analyst reviews bank data, identifies patterns, and provides input that shapes the direction of banking services. What you will do Examine data from multiple sources across the bank Develop insights to guide business strategy Supply teams with the information needed for important decisions Take part in projects focused on increasing operational efficiency

Capture One seeks a Senior Business Analyst based in Athens, Attica, Greece. The position centers on translating business requirements into actionable solutions that help advance company objectives. Key responsibilities Collaborate with stakeholders to gather insights into business needs and ongoing challenges Examine current processes and suggest ways to enhance efficiency or effectiveness Assist in rolling out strategic initiatives designed to drive growth Role focus This role emphasizes both analysis and practical problem-solving. The Senior Business Analyst will play a part in shaping improvements across the organization by supporting projects from idea to implementation.

Join our dynamic team at netcompany1 as a Lead IT Business Analyst specializing in Agile methodologies. In this pivotal role, you will leverage your expertise to drive innovative IT solutions and enhance business processes. Your leadership will be instrumental in collaborating with cross-functional teams to deliver exceptional value to our clients.

Are you an experienced Business Analyst / IT Consultant specializing in Taxation or related fields, eager for your next professional challenge? Join our innovative team at EUROPEAN DYNAMICS and embark on a rewarding international career.Your RoleEngage with stakeholders from Tax Authorities to gather, analyze, and validate business requirements for a cutting-edge taxation system.Assess current (“as-is”) and prospective (“to-be”) taxation processes.Create detailed documentation of complex tax workflows utilizing BPMN, UML, or similar modeling languages.Work closely with technical teams to ensure business requirements are accurately reflected in system specifications.Assist in the design of modules including Taxpayer Registration, Assessment, Returns, Payments, Debt Management, Audit & Compliance, and Reporting.Conduct gap analyses, data mapping, and comprehensive process reviews.Participate in workshops, presentations, and validation sessions with stakeholders at the EU and national levels.Contribute to quality assurance efforts, including test scenario creation, acceptance testing support, and traceability management.What We’re Looking ForA degree in IT or a related field.Over 3 years of experience as a Business Analyst, Functional Consultant, or IT Consultant.Demonstrated experience with Taxation Systems, Revenue Services, eGovernment, Public Administration IT, or similar sectors.In-depth knowledge of BPMN 2.0 with practical experience using tools like Camunda Modeler or equivalents.Familiarity with tax administration processes (registration, filing, payments, audits, enforcement, etc.).Exceptional documentation, communication, and workshop facilitation abilities.Fluency in English; proficiency in additional EU languages is an asset.Preferred QualificationsExperience with enterprise architecture or modeling tools (ArchiMate, UML, etc.).Previous involvement in EU regulatory frameworks or government projects across Europe.Understanding of Agile/Scrum methodologies.Exposure to interoperability frameworks, API-driven architectures, or integration with external government systems.Background in data analysis or reporting within public financial systems.What We OfferWe value talent and dedication and provide competitive compensation and benefits:Attractive full-time salary.Flexible options for remote, on-site, or hybrid work arrangements.Private health insurance under the company’s group plan.Flexible working hours.Access to top-notch tools and technologies.Opportunities to engage in significant national taxation transformation initiatives.Professional development opportunities including language courses, specialized training, and continuous learning.Career advancement potential within our organization.

The Junior Financial Analyst role at Mellon Group is based in Athens, Attica. This position centers on supporting financial analysis and reporting tasks within the team. What you will do Assist with financial analysis and regular reporting activities Work closely with senior analysts to gain insight into financial decision-making Take part in the development of strategic plans Team and learning This role offers the chance to collaborate with experienced colleagues, providing exposure to real business decisions and the planning process.

Join Mellon Technologies as we seek a talented Banking Business Analyst for our client in the banking sector. In this role, you will collaborate closely with the Product Owner to ensure user stories are clear, detailed, and ready for development.Key Responsibilities:Work alongside the Product Owner to clarify and detail user stories for effective development.Analyze high-level requirements and break them down into structured tasks, edge cases, and acceptance criteria.Gather functional details from internal teams (Risk, Compliance, Ops, Engineering) to finalize story definitions.Maintain documentation, workflows, and supporting materials essential for delivery.Assist in refinement sessions by providing detailed functional clarifications.Identify dependencies, constraints, and risks early to avoid delivery obstacles.Ensure teams have all necessary information to commence development without ambiguity.Collaborate with QA and Engineering to confirm understanding of expected behaviors.Support the Product Owner in establishing and refining acceptance criteria.Participate in reviewing completed stories to ensure they meet functional expectations.Assist in validating functionalities against business rules, banking processes, and regulatory requirements.Coordinate with QA for test scenarios and provide clarifications on business logic.Act as a bridge between departments to gather clarifications and business rules.Ensure alignment between business units and the Scrum Team as new information arises.Monitor operational impacts and keep relevant stakeholders informed.Identify recurring gaps or obstacles and recommend improvements to refinement and delivery processes.Maintain and update product documentation for new features, workflows, and rule changes.Support the team in enhancing the predictability, clarity, and quality of deliverable increments.

Join Kpler, a leading data intelligence platform for the global commodity markets, as a Market Data Analyst specializing in Agriculture. In this role, you will be vital in analyzing agricultural market trends, interpreting data, and providing insights that will help shape our clients' business strategies.As a part of our dynamic team, you will leverage advanced analytical tools and methodologies to gather and assess data from various agricultural sectors. Your analytical skills will contribute to enhancing our data products and delivering actionable insights to our clients.