About the job
About Dialpad
Dialpad is a cutting-edge customer communications platform powered by AI, revolutionizing the way businesses engage with their customers. Over 50,000 organizations worldwide—including major players like Netflix, RE/MAX, Uber, Randstad, and Tractor Supply—trust Dialpad to enhance customer interactions through real-time, AI-driven insights. Discover more at dialpad.com.
Being a Dialer
At Dialpad, you will join a dynamic team dedicated to our mission of ensuring our customers and their teams achieve remarkable success. We value every conversation and are committed to enhancing them with a platform that delivers actionable insights and automation.
We embrace continuous innovation, empowering every employee to utilize industry-leading AI to refine both our platform and their own capabilities. We seek individuals who not only meet our high standards but exceed them. Our aspirations are ambitious, and realizing them requires a team that operates at the highest level. We look for candidates who embody the traits fundamental to our success: Scrappy, Curious, Optimistic, Persistent, and Empathetic.
Your Role
As a Revenue Enablement Program Manager, you will take charge of crafting and delivering both micro and programmatic training materials as the Product Specialist. Your role involves designing and facilitating engaging learning experiences and creating impactful, easily digestible sales resources. Additionally, you will support the enhancement, simplification, documentation, and successful rollout of Dialpad's products, features, and pricing strategies.
You will collaborate closely with Sales Engineering, Customer Success, Product Managers, and Solutions Marketing to identify and bridge technical and tactical gaps through insightful observation, strategic gap analysis, and value-centric execution. Your creativity and enthusiasm combined with diligence and confidence will ensure effective adoption of new processes and minimize friction in the sales process.

