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Revenue Enablement Manager - Services

SynthesiaLondon
On-site Full-Time

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Qualifications

Qualifications:Proven experience in revenue enablement, customer success, or related fields within a fast-paced environment. Strong strategic thinking and problem-solving capabilities. Excellent interpersonal skills with a knack for influencing stakeholders at all levels. Ability to design and implement effective enablement programs that drive measurable business outcomes. Familiarity with modern sales and customer success technologies and methodologies. Strong analytical skills with the capability to interpret data to drive decision-making.

About the job

Join Synthesia, the premier AI video platform revolutionizing business communications, utilized by over 90% of Fortune 100 companies. Established in 2017, our headquarters are in London, with a vibrant presence across Europe and the US.

As artificial intelligence continuously transforms the workplace, we are dedicated to creating innovative products that enhance visual communication and cultivate enterprise skill development, empowering individuals to excel within thriving organizations.

In light of our recent Series E funding round, where we secured $200 million, Synthesia is now valued at $4 billion, with total funding exceeding $530 million from top-tier investors like Accel, NVentures (Nvidia's venture capital arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.

Role Overview

As the Revenue Enablement Manager for Services, you will spearhead the strategy, implementation, and ongoing enhancement of enablement programs tailored for our Customer Success, Support, and Services teams. Your mission is to equip customer-facing teams with the necessary skills, processes, and tools required to speed up time-to-value, foster adoption, elevate retention rates, and ensure a consistent and exceptional customer experience.

Reporting directly to the Head of Revenue Enablement, this strategic role demands proficiency in aligning enablement initiatives with overarching company growth strategies, influencing senior leadership, and driving tangible revenue results. You will engage at both the strategic and executional levels, guaranteeing effective integration of enablement programs in the field.

Collaboration with Services & CS leadership, RevOps, Product, and Executive stakeholders will be vital as you implement best practices, optimize workflows, and assess impact throughout the post-sales customer journey. This position starts as an individual contributor role but has the potential to evolve into a leadership position as our company expands.

About Synthesia

At Synthesia, we are pioneering the future of visual communication through our cutting-edge AI video platform. With a mission to empower organizations to enhance their communication strategies, we have rapidly become a trusted partner for leading global brands. Our dynamic team thrives on innovation, creativity, and collaboration, ensuring we remain at the forefront of technology advancements in the business landscape.

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