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Retail Sales Advisor at Casio | London

CasioLondon, England, United Kingdom
On-site Part-time

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Experience Level

Entry Level

Qualifications

What We Are Looking For:A passion for customer service and a willingness to learn.

About the job

Casio is known for pushing boundaries, from the original G-SHOCK concept to ongoing innovations in design and technology. At the Carnaby Street flagship, the Retail Sales Advisor acts as a brand ambassador for G-SHOCK, helping customers discover watches that combine durability with style. The team values energy, enthusiasm, and a willingness to learn, prior experience with watches is not required, as full training is provided.

Position Details

  • Job Type: Permanent, part-time
  • Hours: One role at 25 hours per week, another at 23 hours per week
  • Schedule: Includes weekends and varied shifts; monthly rotas set in advance
  • Location: On-site at Carnaby Street, London W1F 9QF
  • Start: Immediate
  • Reports to: Store Manager and Assistant Store Manager

What You Will Do

Sales and Customer Engagement

  • Connect with every customer and turn conversations into sales
  • Recommend products, explain features, and upsell when appropriate
  • Work to exceed store sales targets and personal KPIs
  • Stay up to date on promotions, new launches, and bestsellers

Customer Experience

  • Deliver genuine, memorable service that encourages customers to return
  • Build relationships to foster a loyal G-SHOCK community

Store Presentation

  • Keep the store environment inviting and displays well presented
  • Ensure products are displayed, priced, and ready for sale

Security and Operations

  • Follow store security, cash handling, and inventory procedures
  • Help minimize stock loss and protect brand standards

Team and Brand Activities

  • Support in-store events, merchandising updates, and activations
  • Join in occasional social media activities to drive store traffic and engagement

Learning and Growth

  • Take part in ongoing product training to build expertise
  • Stay motivated to learn and contribute to team goals

About Casio

Casio is a pioneering brand at the forefront of innovation, creating products that blend advanced technology with bold design. Our G-SHOCK line is renowned for its durability and style, setting the standard for timepieces around the globe.

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