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Retail District Manager at Xfinity | Richmond, VA

Blufox MobileRichmond, Virginia, United States
On-site Full-time $80K/yr - $110K/yr

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Experience Level

Manager

Qualifications

Qualifications:Bachelor's degree or equivalent professional experience. A minimum of 5 years of experience in retail management or a related field is required. Previous experience in wireless, cable, or retail sales is preferred.

About the job

Blufox Mobile, a leading brand partner of Comcast XFINITY services, is on the lookout for dynamic and passionate individuals to step into the role of District Manager. With a robust presence across the nation and exciting growth strategies, Blufox Mobile is at the forefront of delivering high-speed Internet, mobile solutions, home security, video, and voice services to both residential and business clients.

Key Responsibilities:

  • Drive sales performance and operational excellence across multiple retail locations within your designated district.
  • Formulate and execute strategic sales initiatives to accelerate revenue growth and surpass performance targets.
  • Lead, mentor, and support a team of Store Managers and Sales Associates to achieve sales goals, enhance customer satisfaction, and ensure compliance with company standards.
  • Utilize analytics to assess key performance indicators (KPIs) and devise strategies for improvement.
  • Collaborate with Store Managers to optimize product positioning, promotional strategies, and customer service excellence.

Team Development:

  • Attract, train, and develop Store Managers and Sales Associates.
  • Work with the Leadership & Training team to implement effective training and development programs.
  • Provide continuous coaching and constructive feedback to improve team performance.

Operational Excellence:

  • Ensure adherence to cash handling policies, inventory management, and operational guidelines.
  • Collaborate with the Operations team to drive cost efficiency and enhance retail operations.

Customer Experience Focus:

  • Promote a customer-centric culture to achieve and maintain high Net Promoter Scores (NPS) across all locations.
  • Deploy strategies to enhance the overall customer experience.

About Blufox Mobile

Blufox Mobile is the largest branded partner for Comcast XFINITY services, revolutionizing customer experiences through innovative solutions in high-speed internet, mobile services, home security, video, and voice offerings. Our commitment to quality and service excellence sets us apart in the market.

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