About the job
This Retail Customer Service Associate position at Entain in Glasgow centers on direct interaction with customers. Associates serve as the first point of contact, greeting visitors and offering assistance throughout their visit. The role involves responding to questions, supporting transactions, and ensuring a welcoming atmosphere in the shop.
What you will do
- Greet and engage customers on the shop floor
- Answer questions and offer information about products and services
- Assist with transactions and resolve straightforward issues
- Contribute to keeping the store organized and friendly
Why this role matters
Customer Service Associates help shape the in-store experience at Entain. Each interaction supports customer satisfaction and encourages loyalty among visitors.

