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Retail Customer Service Associate

EntainGlasgow
On-site Part-time

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Experience Level

Entry Level

Qualifications

Strong interpersonal and communication skillsAbility to work effectively in a dynamic retail environmentCustomer-oriented mindset with a passion for service excellenceBasic computer skills for processing transactions

About the job

This Retail Customer Service Associate position at Entain in Glasgow centers on direct interaction with customers. Associates serve as the first point of contact, greeting visitors and offering assistance throughout their visit. The role involves responding to questions, supporting transactions, and ensuring a welcoming atmosphere in the shop.

What you will do

  • Greet and engage customers on the shop floor
  • Answer questions and offer information about products and services
  • Assist with transactions and resolve straightforward issues
  • Contribute to keeping the store organized and friendly

Why this role matters

Customer Service Associates help shape the in-store experience at Entain. Each interaction supports customer satisfaction and encourages loyalty among visitors.

About Entain

Entain is a leading global sports betting and gaming group, known for our innovative approach and commitment to responsible gaming. Our company thrives on diversity and inclusion, providing a supportive environment where our employees can grow and succeed. Join us to be part of a forward-thinking organization that values its people and customers alike.

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